Senior IT Director, Enterprise Architect and Entrepreneur
Greater St. Louis Area
Senior IT Director, Enterprise Architect and Entrepreneur
Greater St. Louis Area
Technical Vision and Strategic Planning / Synthesis of Diverse Ideas / Turnaround and Results Management / Proven Record of Success /Entrepreneur
Large Enterprise Experience: I have been fortunate to have served in diverse IT and business roles which have given me broad enterprise experience. Career Track: Over the course of 15+ years, I have progressed rapidly with increasing levels of responsibility and strategic planning, impacting over 14,000 administrative, academic, research, and medical customers.
Proven Record of Success: I have leveraged my extensive IT and business acumen to create value and drive strategic change through architecture. I have a track record of designing systems that reduce cost, increase manageability, and improve performance and reliability. I have earned a sterling reputation for outstanding customer service and confidentiality.
Entrepreneurial Experience / Start-up / Turnaround Management: – In 2007, I directed start-up of internet retail business, performing all aspects of operations, and generated a 7% net profit in the first year of business. In the course of my career, I have reorganized and revitalized two support teams, improving business practices to greatly improve performance and service levels.
Candidate, PMP Certification (Exam, September 2008)
Candidate, CGEIT (ISACA) Certification
Exceptionally strong written and verbal communication skills. Highly personable, persistent, and capable of building excellent relationships with customers and vendors. Proficient in solving problems and implementing solutions under tight deadlines. Experienced project manager. Conceptual thinker with strong modeling and business analysis skills. Experienced working with executive-level management.
(Privately Held; Higher Education industry)
October 2008 — Present (1 year 3 months)
Senior PM for the Clinical and Research Product Group of ITS.
Currently managing Project ARK - SLUCare's implementation of the EpicCare Ambulatory EHR. We are currently 25% complete and will be continuing through 2012.
(Retail industry)
January 2006 — Present (4 years )
(Educational Institution; 1001-5000 employees; Higher Education industry)
July 2006 — October 2008 (2 years 4 months)
Collaboratively elicits and documents requirements and envisions IT and enterprise architectures. Understands the relationship between business goals and realistic IT results. Models use cases, value chain analysis and business processes as a part of envisioning and implementing enterprise architectures. Prepares business proposals and identifies key IT strategies in collaboration with executive management. As a member of an EA team, has participated in efforts showing over $2.5 Million in a six month period.
Has led the architecture effort for strategically significant projects including migration of Enterprise EMail to Google (ongoing), infrastructure for the Epic Electronic Health Records implementation, Identity Management, VMWare Datacenter Virtualization, and Doisy Research Center Infrastructure.
(Educational Institution; 1001-5000 employees; Higher Education industry)
May 2003 — December 2006 (3 years 8 months)
• Provided administrative direction and design leadership for the enterprise server, storage, and desktop support teams.
• Managed staff of up to 30 full time and contract professionals.
• Reorganized department and created processes resulting in 60% improvement in service ticket performance in one year.
• Created policy and procedures to govern system administration.
• Technical support and maintenance for approximately $35 Million in server and storage platforms and over 14,000 customers.
• Managed enterprise vendor relationships.
• Negotiated contracts for hardware and software services
• Created of policy, procedure and guidelines
• Architectural Design and project management, including large infrastructure projects such as a 50+ Server and 6000+ Desktop LAN Consolidation and Desktop management solution
• Primary architect on major enterprise projects including Epic Electronic Health Records and Banner ERP systems.
(Educational Institution; 5001-10,000 employees; Information Technology and Services industry)
July 2000 — May 2003 (2 years 11 months)
Project Manager for Saint Louis University ITS. Managed several large infrastructure rollouts including the Learning Spaces Initiative (LSI) Active Directory / SAN project.
Managed distributed IT staff in administrative divisions including Business and Finance, Human Resources, Facilities Services, General Counsel, and the President's Office. Managed support in some academic units including the School of Social Service, School of Public Health, and the Center for Healthcare Ethics.
(Educational Institution; 5001-10,000 employees; Information Technology and Services industry)
October 1998 — June 2000 (1 year 9 months)
Supervised Information Technology Support Staff. Managed and assisted technical teams during the campus-wide Y2K remediation. Administered Novell 3.12, Windows NT 4.0 and Windows 2000 servers. PC and peripheral support. Developed and maintained web sites and web applications involving back-end relational databases.
(Educational Institution; 5001-10,000 employees; Information Technology and Services industry)
January 1997 — October 1998 (1 year 10 months)
Developed and implemented annual Technology Plan. Administered Novell 3.12, Novell 4.10, and Windows NT 4.0 Servers. Consulted and provided cost analyses for hardware and software upgrades. Installed and maintained networked Windows 95/98/NT PCs. Maintained hardware inventory and software license information. Provided computer in-service training and research assistance. Participated in technology-related committees and workgroups.
PMP , Project Management Professional , 2009 — 2009
Certificate , Business Analysis , 2007 — 2007
M.S. , Management Information Systems , 1996 — 2000
Certificate , Clinical Microbiology , 1992 — 1995
This training included a ten-week internship in the Clinical Microbiology department at Saint Louis University Hospital.
B.A , Biology , 1988 — 1992
I participated in several Lyme Disease research projects in the lab of Dr. Dorothy Feir. I was cited as a co-author on an article published in the Annals of the Missouri Academy of Science and presented our findings at an annual conference.
1984 — 1988
ITANA, IT Architects in Academia, Educause, IEEE
SLUStar Award, October 1992
ASPE Business Analyst Bootcamp - 2007
Business Analyst Certification (ASPE Training) 2007