James Francisco, PMP®

Pro active and results oriented professional with broad experience in service and project management. Demonstrated hands-on management style in the development and implementation of strategic plans to ensure company growth. Solid planning and organization skills in coordinating all aspects of each project from inception to completion. Well disciplined with proven ability to manage multiple assignments efficiently under extreme pressure while meeting tight deadline schedules.

James Francisco, PMP®’s Specialties:

Project Management Professional ( PMP® )
SAP PS Certified Solution Consultant;
SAP FI Certified Solution Consultant;
Experienced in process mapping and adequacy for use of the SAP/R3 PS module;
Experience in food packaging filling equipment projects implantation in several food industries;
Experienced in improvements implantation based on TPM (Total Productive Maintenance) methodology;
Knowledge of the SIX SIGMA methodology and its tools;

James Francisco, PMP®’s Experience

PMP Exam Preparation Instructor

www.trainning.com.br

(Information Technology and Services industry)

November 2008 — Present (1 year 1 month)
SAP FI Instructor

HB

(Information Technology and Services industry)

November 2007 — Present (2 years 1 month)
Project Team Lead

IBM

(Public Company; IBM; Information Technology and Services industry)

July 2007 — Present (2 years 5 months)

Assists clients in the selection, implementation, and support of the SAP Project System module. This role uses consulting skills, business knowledge, and packaged solution expertise to effectively integrate packaged technology into the clients business environment in order to achieve client expected business results.
Supported customers: CYRELA and SHELL
Project Manager

Tetra Pak

(Privately Held; 10,001 or more employees; Packaging and Containers industry)

January 2004 — November 2006 (2 years 11 months)

Management of packaging line equipment projects in plants of Brazilian and South American customers. Elaboration of all the projects documentation based on the PMBOK® (The Guide of Project Management Body Of Knowledge) techniques; Coordination of initial meeting with the participants of the project (kick-off); Detailing of preliminary target of projects; Elaboration of schedules; Risk analysis; Elaboration of the budget of the project and the Work Breakdown Structure (WBS); Resources planning; Plan of communication of the projects; Visits to the customers plants for accompaniment of the projects in the field; Elaboration of the documentation of the project; Planning of the projects in the SAP/R3.
SAP R/3 Internal Consultant

Tetra Pak Ltda

(Privately Held; 10,001 or more employees; Packaging and Containers industry)

March 2003 — December 2003 (10 months)

Process mapping of capital equipment project sales; elaboration of the industrial goods project sales process flowchart; adequacy of the global solution for the Brazil localization of the SAP/R3 Project System Module; dynamic preparation of didactic material for the final users training; Master data population and functionality tests of the modules SD and PS of the SAP/R3; Training of the group of 32 final users and accompaniment of the learning process in the use of system SAP/R3; Participation in the activities of “ go-live ” and “ hypercare ” after the change for the SAP/R3.
Technical Workshop Manager

Tetra Pak Ltda

(Privately Held; 10,001 or more employees; Packaging and Containers industry)

April 2001 — March 2003 (2 years )

Management of the department activities involving: Movement, positioning, installation and tests of machines; Tests with different types of packaging materials ; Supported to the field service activities; Aid to the development of new special projects and kits; Installation of kits of update of the equipment; Elaboration of reports of final test; Preparation of documentation for sending together with the equipment; Management of the team; Evaluation of performance of the team for ends of productivity improvement
Field Service Manager

Tetra Pak Ltda

(Privately Held; 10,001 or more employees; Packaging and Containers industry)

May 1996 — April 2001 (5 years )

Coordination of field service technician team; Management of the technical assistance to the customers; Elaboration of the activities planning and annual budget of the department; Control of the maintenance programs of the equipments; Support to the new business development; Accompaniment of the control of expenditures of the cost center; Performance in set with the sales department
Field Service Technician

Tetra Pak

(Privately Held; 10,001 or more employees; Packaging and Containers industry)

August 1990 — March 1996 (5 years 8 months)
Aircraft Engines Maintenance Specialist

VASP

(Public Company; 1001-5000 employees; Airlines/Aviation industry)

July 1985 — August 1990 (5 years 2 months)

Responsible for the elaboration of maintenance plans for aircraft engines; Control and accompaniment of flight hours of the diverse components that compose the aircraft; Direct performance in the maintenance and tests of engines; Elaboration of inspection programs and accompaniment of the components of the engines ; Training the teams of maintenance; Technician assistance to the bases in all the domestic territory
Field Service Specialist

Pitney Bowes

(Public Company; 51-200 employees; Business Supplies and Equipment industry)

September 1982 — July 1985 (2 years 11 months)

Attendance of installation and maintenance of machines for finishing in offices; Training the customers; Support to the sales department.
Trainee

Helfont Produtos Eletricos

(Privately Held; 201-500 employees; Electrical/Electronic Manufacturing industry)

July 1979 — January 1981 (1 year 7 months)

James Francisco, PMP®’s Education

SAP Academy

Specialist , Finance , 1990 — 2009
Fundação Getúlio Vargas

MBA , Project Management , 2007 — 2008
Universidade Federal do Rio de Janeiro

Specialization , Business Process Management , 2007 — 2007
Fundação Getulio Vargas

Specialization , Project Management , 2006 — 2007
Organização Paulistana Educacional e Cultural

Bachelor , Business Administration , 2003 — 2006
Universidade Paulista

Bachelor , Business Administration , 2002 — 2003
Centro Universitário de Belo Horizonte

Bachelor , Business Administration , 2000 — 2001
Escola SENAI Suico Brasileira

Technical , Precision Mechanics , 1978 — 1981

Additional Information

James Francisco, PMP®’s Websites:

Project Management Institute

James Francisco, PMP®’s Groups:

ABRAMAN,
PMI

Lean Six Sigma Brazil
The Greater IBM Connection: IBM's alumni program for past and present IBM employees
SAP Community
PMI Certified PMPs
International SAP Projects (12,000+)
SUCESU-SP
Project Managers - Resource Pool
SAP Professionals (Globally).
IBM co/ex workers independent group
SAP PS (Project Systems)
Portuguese Speaking SAP Consultants
Tetra Pak Alumni
Shell Information Technology International
Tetra Pak Alumni Network
Project & Test Engineering System - PTESY
PMI São Paulo
GERENCIAMENTO DE PROJETOS
ASD-STE100: Simplified Technical English for aerospace and defense documentation
IIL Brasil
Red Commerce Global SAP Forum