James Forbes

Current

• Business Solutions Analyst at Currently Available for Work

Past

• Business Analyst/Solutions Developer at Avaya Inc.
• Freelance Technical Specialist at Bruce Business Services/Creative Village
• Reservation Services at Hertz Rent a Car

• Radio Personality/Program Director/Station Operations at KJIL/KNTL Radio in Oklahoma City

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Education

• University of Central Oklahoma - College of Business Administration
• Oklahoma State University

Recommended

15 people have recommended James

Connections

46 connections

Industry

Computer Software

James Forbes’s Summary

My speciality is my ability to interface with management and end users in a non-technical fashion regarding their business needs and crafting software based solutions from their requirements.

I have created solutions that have provided much needed visibility to customer concerns, work quality, and jeopardies preventing the normal flow of business operations. My applications have provided automation to enable the business to keep headcount low and analysis which brought visibility to new revenue possibilities.

James Forbes’s Specialties:

Business Solutions using Microsoft Development products: Visual Studio, Microsoft Office Suite, Visual Basic (VB, VBA, VBS, .NET), (X)HTML, JavaScript, CSS, ASP (Classic & .NET), SQL Server RDBMS

James Forbes’s Experience

• Business Solutions Analyst

  Currently Available for Work

  (Privately Held; Information Technology and Services industry)

  July 2009 — Present (5 months)

• Business Analyst/Solutions Developer

  Avaya Inc.

  (Privately Held; Telecommunications industry)

  September 1997 — July 2009 (11 years 11 months)

  Analysis of the needs of the business (specifically U.S. Customer Care) in order to automate and streamline processes by creating solutions using Microsoft and other technologies (ASP, HTML, JavaScript, CSS, MS Office, etc.)

• Freelance Technical Specialist

  Bruce Business Services/Creative Village

  (Accounting industry)

  January 2006 — December 2008 (3 years )

  This was not a full time job. However every once in a while the owner needed a consultant for his web clients or assistance with his computers or network. I had made myself available to him during my off hours from my full time job to assist when and where needed.

• Reservation Services

  Hertz Rent a Car

  (Privately Held; Leisure, Travel & Tourism industry)

  March 1991 — September 1997 (6 years 7 months)

  General and Platimum level customer service in reservations, internal Phase II trainer, member of internal Quality team

• Radio Personality/Program Director/Station Operations

  KJIL/KNTL Radio in Oklahoma City

  (Broadcast Media industry)

  January 1986 — January 1992 (6 years 1 month)

  Part Time to Full Time Radio Personality and Program Director at KJIL. Station sold and became KNTL and my role shifted to station operations

Additional Information

James Forbes’s Groups:

•    Lucent Alumni
•    Avaya Alumni Network
•    Oklahoma City Developers Group