James Finister

Current

Director at Wolston Solutions

Past

Principal Consultant at PA Consulting
Service Assurance Manager at AXA
Service Assurance Manager at AXA UK

Associate Lecturer at Pink Elephant
Principal Consultant at Quint Wellington Redwood
Senior Lecturer at CSC, Cabinet Office
Senior Lecturer at Civil Service College
Senior Lecturer at Cabinet Office
Computer Auditor at Metropolitan Police

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6 more...

Education

University of Southampton

Recommended

6 people have recommended James

Connections

168 connections

Industry

Management Consulting

James Finister’s Summary

Management Consultant specialising in a holisitc approach to Customer Services and IT Service Management with an emphasis on the strategic issues.

Recent operational experience includes implementing a service assurance process into a large international financial services organisation.

Responsible for many key ITIL projectsin the past whilst working for Quint Wellington Redwood.

Senior Lecturer in computer audit and IT service management at the Civil Service College.

James Finister’s Specialties:

IT Service Management, service improvement,service assurance, ITIL, BS15000, outsourcing, contract re-negotatiation, IT audit,internal audit, IT security

James Finister’s Experience

Director

Wolston Solutions

(Privately Held; 1-10 employees; Management Consulting industry)

October 2007 — Present (10 months)
Principal Consultant

PA Consulting

(Privately Held; 1001-5000 employees; Management Consulting industry)

July 2005 — October 2007 (2 years 4 months)
Service Assurance Manager

AXA

(Public Company; Management Consulting industry)

2002 — 2005 (3 years)
Service Assurance Manager

AXA UK

(Public Company; Management Consulting industry)

2002 — 2005 (3 years)
Associate Lecturer

Pink Elephant

(Management Consulting industry)

2001 — 2001 (less than a year)
Principal Consultant

Quint Wellington Redwood

(Management Consulting industry)

1996 — 1999 (3 years)
Senior Lecturer

CSC, Cabinet Office

(Public Company; Management Consulting industry)

1990 — 1997 (7 years)
Senior Lecturer

Civil Service College

(Management Consulting industry)

1990 — 1996 (6 years)
Senior Lecturer

Cabinet Office

(Management Consulting industry)

1990 — 1996 (6 years)
Computer Auditor

Metropolitan Police

(Management Consulting industry)

1985 — 1990 (5 years)