Training Buddy at Vue Entertainment
Reading, United Kingdom
- Current
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- Training Buddy at Vue Entertainment
- Past
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- Network Manager at Llantwit Major School
- IT Technician at Stanwell School
- Education
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- The University of Reading
- Connections
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12
connections
- Industry
- Information Technology and Services
- Websites
James Marshall’s Experience
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Training Buddy
Vue Entertainment
(Privately Held; Entertainment industry)
May 2009 — Present (8 months)
Responsible, as part of a large team, for ensuring customers have the best cinema experience possible by providing an excellent level of customer service, and maintaining high levels of cleanliness in both the cinema screens and concessions areas.
I was given the additional role of 'IT Buddy' with the responsibility of managing the support of IT facilities (tills, printers, ATMs, etc) on site, and logging support requests with relevant bodies.
Also held role as Training Buddy working with a smaller group to ensure exceptionally high standards of training for new staff. Training included all aspects of the job from health and safety through to customer focus. -
Network Manager
Llantwit Major School
(Primary/Secondary Education industry)
July 2006 — September 2008 (2 years 3 months)
Responsible for day to day technical support to over 1100 users of computer equipment including wireless access laptops for staff; supporting all servers, workstations, laptops and printers for Microsoft Windows Server 2000/2003 and Microsoft Windows XP operating systems, using standard Microsoft tools alongside RM Connect network management tools. Individually responsible for refreshing network hardware infrastructure at all levels; also advised on purchasing and long-term development as part of the IT strategic development group.
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IT Technician
Stanwell School
(Primary/Secondary Education industry)
July 2005 — July 2006 (1 year 1 month)
Responsible for day to day technical support to over 1600 users of computer equipment; supporting all servers, workstations, laptops and printers for Microsoft Windows Server 2000/2003 Active Directory and Microsoft Windows 2000/XP operating systems, using standard Microsoft management and deployment tools. Worked with Network Manager to dramatically update an ageing infrastructure: increasing reliability, speed and capacity.
James Marshall’s Education
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The University of Reading
BSc , Information Technology , 2008 — 2011 (expected)
- Activities and Societies:
- Information Technology Staff Student Liaison Committee representative
Additional Information
James Marshall’s Websites:
James Marshall’s Interests:
ICT in education, new technology, blogging, social media, digital photography, web design, web development, music, gaming, airsofting
James Marshall’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- new ventures
- expertise requests
- reference requests
- getting back in touch
