Weston Technology Solutions
Communications Manager at Weston Technology Solutions
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In charge of marketing (digital and physical), vendor relationship, parts sales, event planning, web development and a whole bunch of other fun stuff.
Chief geek and head honcho for Web hosting and technology consulting company in Bend, Oregon. Providing Web hosting using a cPanel-powered Apache, PHP, Perl, MySQL environment. Provide custom computer, server and laptops as well as repairs and maintenance of those systems.
Service manager and primary dispatcher for Managed IT Service Provider with over 100 clients between our Bend and Anchorage offices. In charge of service department, directly managing nine in-office and remote technicians and dispatchers. Lead on ticket management, technician time and billing reviews, ticket quality assurance checks, daily and weekly productivity reporting metrics. Primary scheduler and service dispatcher, setting priority levels on tickets and making sure that issues are being handled by appropriate consultant in a timely manner.
Responsible for Web site maintenance, systems administration, tech support, network, computer and telephone system issues, design and implementation of marketing campaigns (from e-mail marketing, SEO and print design) as well as home photography.
In charge of Web development and marketing (including SEO and PPC), print and web design as well as systems administration, tech support and maintenance of 20-client and six-server Windows 2000/XP and Citrix Metaframe terminal server network. Maintain secure WiFi connections to branch offices (VPN plus WPA2 encryption).
Installation Manager, project manager, customer support technician. In charge of moving clients and staff through installation and setup processes, making sure deadlines were met. Remote and in-person support for sales team and over 200 University and corporate clients in four countries.
Online Director/Editor, Columnist, Freelance Photographer. Online Edition Awards: Collegiate Press Network: 1999 Gold Medal Award, 1998 Honorable Mention; ACP/U-Wire Online Newspaper of the Year: 1999 2nd place, 1998 3rd place; Student Society of News Design: 2000 3rd Place; SPJ NW Region: 2000 1st place; ONPA: 2000 1st Place; Pacemaker Finalist: 2000.
Summer Internship. Researched and developed database-driven hosting and management solutions for online news content. Worked with Sales department to produce products for clients.
Collegiate Online News Awards:
Collegiate Press Network: 1999 Gold Medal Award, 1998 Honorable Mention
American Collegiate Press Online Newspaper of the Year: 1999 2nd place, 1998 3rd place
Student Society of News Design: 2000 3rd Place
Society of Professional Journalists NW Region: 2000 1st place
Oregon: 2000 1st Place
Pacemaker Finalist: 2000.
Contributor: The Student Newspaper Survival Guide (ISBN: 0813807417) and mention in Buzz Marketing with Blogs For Dummies (ISBN: 076458457X)
Considered the "Godfather Of Local Blogs" by The Source Weekly.
Blog mentioned and Quoted in numerous national and regional publications (New York Times, Bend Bulletin, Oregonian, among others)
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