Jake (Vaki) Spiridakis

Jake (Vaki) Spiridakis

Executive System Consultant at JD Audio & Video Design, Inc.

Location
Greater New York City Area
Industry
Consumer Electronics

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Jake (Vaki) Spiridakis's Overview

Current
Past
Education
Connections

500+ connections

Websites

Jake (Vaki) Spiridakis' Experience

Executive System Consultant

JD Audio & Video Design, Inc.

Privately Held; 11-50 employees; Information Technology and Services industry

May 2014Present (6 months)

Manages sales for commercial and residential automation solutions, design consultations and Audio & Video equipment integration.

Director, Key Accounts & Business Development

MI Technologies, Inc.

Privately Held; 51-200 employees; Consumer Electronics industry

December 2010May 2014 (3 years 6 months)

Manages corporate sales and Business Development team.
• Developed new distribution channels for the company by establishing new accounts with major Parts Distributors, Third Party Administrators and Retailers.
• Championed the creation of a B2B web order channel facilitating access for large and medium accounts in the U.S. and internationally.
• Spearheaded the reorganization of inventory data, enabling rapid sale of a quickly becoming obsolete product

Senior Account Manager

Partsearch Technologies

Privately Held; 201-500 employees; Information Technology and Services industry

December 2007November 2010 (3 years)

Negotiated Agreements and Statements of Work with new and existing clients. Managed SLAs and client relationships in a portfolio of programs millions of dollars in annual revenue. Conducted quarterly business reviews with key clients. Experienced with Salesforce.com
• Identified, prepared proposals, negotiated, and closed several multimillion dollar programs with TPAs, OEMs and major Retail clients that generated increases upward of 100% in annual revenues.
• Launched new client programs offering SaaS by coordinating the deployment of the resources required to successfully initiate new clients and projects
• Designed customized solutions and coordinated cross functional teams to deliver projects to client specifications.
• Championed initiative for sourcing from suppliers operating in reverse logistics.
• Identified process improvements in invoicing, Core/DUD recovery and re-sourcing process reducing backorders and generating cost savings.

Director of Operations & Business Development

Frontier Enterprises, Inc.

March 1998November 2007 (9 years 9 months) Paramus, NJ

Frontier specialized in both on-site and off-site repair service of consumer electronics. Oversaw five departments including Service, Operations, Administration, Parts Purchasing, and Call Center.
• Developed sales and marketing strategies and built new managed accounts with manufacturers, retailers and TPAs including Sony, JVC, Panasonic, Philips, Best Buy, Circuit City, NEW and Service Net, Sharp.
• Earned national recognition in the industry and from such major clients as Sony, Sharp and Panasonic by consistently meeting or exceeding QOS standards set by manufacturers.
• Employed production metrics including TAT, parts expenditure and labor time to maximize profit margin and technician utilization rates.
• Developed and implemented operational policies and procedures with continuous process improvement and employee development.
o Transitioned technician to compensation plan that motivated efficiency, higher production, first-time completion, and job ownership increasing customer satisfaction
o Reduced 2nd truck rolls by implementing a triage and parts pre-order system
o Lowered costs by implementing on-site service policy changes and replacing fleet with efficient and less expensive vehicles
• Grew Frontier Enterprises to become one of the largest service providers in the industry.

Client Manager

IFF Research

Privately Held; 51-200 employees; Market Research industry

January 1996March 1998 (2 years 3 months)

Recruiter/Interviewer

ORC International

Privately Held; 201-500 employees; Market Research industry

October 1994December 1995 (1 year 3 months) London, United Kingdom

Jake (Vaki) Spiridakis' Languages

  • Greek

    (Native or bilingual proficiency)
  • Spanish

    (Limited working proficiency)

Jake (Vaki) Spiridakis' Skills & Expertise

  1. Team Leadership
  2. Operations Management
  3. Strategic Partnerships
  4. Account Management
  5. Contract Negotiation
  6. Sales Management
  7. New Business Development
  8. Salesforce.com
  9. Consumer Electronics
  10. Spare Parts
  11. Business Process Improvement
  12. Business Optimization
  13. Business Process Outsourcing
  14. SLA Compliance
  15. Employee Development
  16. Service Level Agreements
  17. Program Management
  18. P&L Responsibility
  19. BPO
  20. B2B
  21. Business Development
  22. Customer Satisfaction
  23. Sales
  24. Process Improvement
  25. Cross-functional Team Leadership
  26. CRM
  27. P&L Management
  28. Strategic Planning
  29. E-commerce
  30. Management
  31. Start-ups
  32. Call Centers
  33. Retail
  34. Forecasting
  35. Direct Sales
  36. Purchasing
  37. Competitive Analysis
  38. Customer Experience
  39. Sales Operations
  40. Product Marketing
  41. SaaS
  42. Strategy
  43. Solution Selling
  44. Key Account Management
  45. Entrepreneurship
  46. Vendor Management
  47. Executive Management
  48. Business Planning
  49. Lead Generation
  50. International Sales

View All (50) Skills View Fewer Skills

Jake (Vaki) Spiridakis' Education

London Metropolitan University

BSc, Business Administration

19931997

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