Jaime Wolf

Current

User Experience Manager & Sr. Intranet Strategy Manager at Nortel

Past

Webmaster and Content Manager at The Children's Health Council
Resource Center Program Manager at The Children's Health Council

Education

Stanford University

Recommended

13 people have recommended Jaime

Connections

157 connections

Industry

Internet

Jaime Wolf’s Summary

User Experience Specialist with over 9 years of experience in UX, web strategy and web project management. Creative problem-solver with a consistent track record of finding innovative solutions while successfully managing web projects under tight timelines. Exceptional relationship-building skills with business partners and excellent writing and communication skills. I look for opportunities where I can continually learn new skills and applications, learn from my colleagues and utilize my design, analytical and strategic talents. I am both a motivated self-starter and an outstanding team player.

Jaime Wolf’s Specialties:

User experience, web strategy and project management, web communications, information architecture; SEO, social media, web governance; content management systems (Sharepoint, Broadvision, Documentum, Interwoven Teamsite, Livelink), web development (XHTML, CSS, javascript), web design/graphics (Photoshop), user training, customer support (Remedy), survey design and building (SmartAsk), metrics analysis (Omniture SiteCatalyst); I speak and read French.

Jaime Wolf’s Experience

User Experience Manager & Sr. Intranet Strategy Manager

Nortel

(Public Company; NT; Telecommunications industry)

January 2001 — Present (8 years 7 months)

• Responsible for overall user experience management, quality, effectiveness and evolution of intranet
• Work closely and in collaboration with Search, Social Media, Content & other leaders to drive best in class user experience and functionality
• Develop and lead business case development and delivery of new user experience requirements, innovations, maintenance builds and bug fixes as needed
• Manage creation of prototypes to communicate and test UI features and design alternatives
• Evangelize the importance of true usability and user-centered approach to technology design and development
• Collaborate with other UX application leads to deliver a familiar and consistent user experience across portals
• Manage employee intranet portal with Microsoft SharePoint 2007
• Designed requirements for migration of employee intranet portal to Microsoft .NET platform.
• Manage content, design & build websites for Employee Comms, Corporate, Legal, Marketing & Sales areas of intranet
Webmaster and Content Manager

The Children's Health Council

(Mental Health Care industry)

January 2000 — January 2001 (1 year 1 month)

• Responsible for writing and managing all website content for www.chconline.org.
• Managed project to link agency website to and request website links from over 50 local and national organizations.
• Maintained job postings, calendar of events, forms and class schedules on website.
• Coordinated registration of CHC website with all major Internet search engines.
Resource Center Program Manager

The Children's Health Council

(Non-Profit; 51-200 employees; Mental Health Care industry)

June 1998 — January 2001 (2 years 8 months)

• Launched & managed behavioral health resource center at clinic specializing in treating children with behavioral, learning & developmental challenges. Responsible for strategic business planning, annual budget of $85K, collection development and recruiting & managing staff. Created mission/vision, developed all policies/procedures, created collection database, wrote employee handbook, developed information packets to educate clients.
• Helped families research & understand their children’s medical conditions.
• Managed compilation, editing & production of 100-page Behavioral Health Guide used by clinicians & parents; directed distribution to over 1,000 locations in the Bay Area, including mental health agencies, schools, doctors’ offices & health libraries.
• Wrote grant proposals to secure program funding; made educational presentations to corporations funding the Center.
• Wrote articles for quarterly agency newsletter (distribution 6,000).

Jaime Wolf’s Education

Stanford University

BA , American Studies - graduated with distinction , 1991 — 1995

- graduated in the top 10% of both my major and my entire class
- 4 years (out of 12 total) of French language study
- Spent quarter overseas at Stanford-in-Paris, focusing in French sculpture and art study
- worked throughout school to help pay my tuition

Activities and Societies:

Founder and participant in speaker's bureau for Body Image, Food and Self-Esteem (BIFSE), theatre