User experience research, strategy and design consultant collaborates with clients to drive vision in applications
Greater Seattle Area
- Current
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- Principal Consultant at Flashbulb Interaction, Inc.
- Education
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- University of Washington
- University of Washington
- Recommended
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9 people have recommended Jacob - Connections
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347
connections
- Industry
- Computer Software
- Websites
Jacob Burghardt’s Summary
I specialize in helping product teams to envision powerful, engaging, and productive user experiences for knowledge work. My highly collaborative consulting methods center on understanding, interpreting, and visualizing strategic challenges in a way that drives decision making, shared vision, and design innovation in product development processes.
I have worked for industry leading clients on diverse application types, including aviation navigation, scientific instrumentation and analysis, product lifecycle management, specialized financial trading and back office, creative asset workflow, supply chain management, and online media.
SPECIALTIES
• Product concepting + interaction design -- Visualizing the essential forms, contents, and behaviors of new or iteratively improved onscreen offerings
• User experience strategy + design planning -- Facilitating the development of insightful frameworks, clear visioning, compelling positionings, and phased roadmaps for complex interactive systems
• Workshop facilitation + participatory envisioning processes -- Collaborating closely with teams and stakeholders to sketch desirable, shared and actionable futures
• Trend + secondary research -- Providing informative design context and new lenses on potential spaces of design opportunity
• User interface evaluation – Identifying opportunities for improvement in current systems and suggesting new directions for focused evolution or inventive exploration
• Generative + evaluative user research – Informing targeted design ideation and refinement with customer data from the field or laboratory
FREE CREATIVE COMMONS E-BOOK
"Working through Screens:100 Ideas for Envisioning Applications..." http://bit.ly/JuxS
• “This is gorgeous and insightful”
• “It is probably one of the most exceptional publications I have read and re-read in a long while.”
• “Beautiful illustrations and useful patterns abound.”
• “Very interesting and enlightening.”
Jacob Burghardt’s Experience
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Principal Consultant
Flashbulb Interaction, Inc.
(Privately Held; Information Technology and Services industry)
January 2007 — Present (2 years 11 months)
Founded consulting studio to collaborate with clients striving to envision powerful and engaging experiences for knowledge workers at the forefronts of their fields.
Recent client work:
• Executed contextual research, visualized user experience opportunities, and envisioned application design for core, globally distributed business processes within a leading IT consultancy.
• Conducted stakeholder interviews, lead requirements envisioning, and designed application concepts for a tailored dashboard that promotes visibility across previously uncorrelated pools of product development information.
• Collaborated with a returning client to create a specialized design pattern language that will streamline the process of following through on a new strategic priority.
• Gathered business and user requirements, generated conceptual directions, and designed key interactions for an application that will promote collaboration around a common activity within a client organization.
• Facilitated the creation of a new user experience strategy for a web application with a highly diverse customer base.
• Collaborated in a leading industrial design team to make key interaction design contributions to a next generation aviation navigation hardware and software system.
• Lead a strategic ideation process for a highly targeted business to business ecommerce website, resulting in divergent design concepts for new technology development.
