Jacob Burghardt

Current

Principal Consultant at Flashbulb Interaction

Past

Research and Strategy Contractor at Internet Media Company
Research and Strategy Contractor at Getty Images
Principle Consultant at Limina Application Office

3 more...

Education

University of Washington
University of Washington

Recommended

5 people have recommended Jacob

Connections

322 connections

Industry

Computer Software

Websites

Jacob Burghardt’s Summary

I specialize in helping product teams to envision powerful, engaging, and productive user experiences for knowledge work. My highly collaborative consulting methods center on understanding, interpreting, and visualizing strategic design challenges in a way that drives decision making, shared vision, and design innovation in product development processes.

I have worked for industry leading clients on diverse application types, including aviation navigation, scientific instrumentation and analysis, product lifecycle management, specialized financial trading and back office operations, creative asset workflow, supply chain management, and online media.

My online e-book, "Working through Screens:100 Ideas for Envisioning Powerful, Engaging, and Productive User Experiences in Knowledge Work," is freely available for download on this page and at www.FlashbulbInteraction.com/WTS.html

SPECIALTIES:

User experience strategy / framework building -- Facilitating the development of clear vision, compelling positioning, and distilled priorities for complex interactive experiences

Product concepting / interaction design -- Visualizing the essential forms, contents, and behaviors of new or iteratively improved onscreen offerings

Workshop facilitation / participatory envisioning processes -- Collaborating closely with teams and stakeholders to sketch desirable, shared and actionable futures

Secondary / trends research -- Providing informative design context and new lenses on potential spaces of design opportunity

Expert user interface evaluation – Identifying opportunities for improvement in current systems and suggesting new directions for focused evolution or inventive exploration

Generative and evaluative usability research – Informing targeted design ideation and refinement with customer data from the field or laboratory

Jacob Burghardt’s Experience

Principal Consultant

Flashbulb Interaction

(Information Technology and Services industry)

January 2007 — Present (2 years 7 months)

Founded consulting studio to collaborate with clients striving to envision powerful and engaging experiences for knowledge workers at the forefronts of their fields.

Recent client work:

- Conducted stakeholder interviews, lead requirements envisioning, and designed application concepts for a tailored dashboard that promotes visibility across previously uncorrelated pools of product development information.
- Collaborated with a returning client to create a specialized design pattern language that will streamline the process of following through on a new strategic priority.
- Gathered business and user requirements, generated conceptual directions, and designed key interactions for an application that will promote collaboration around a common activity within a client organization.
- Facilitated the creation of a new user experience strategy for a web application with a highly diverse customer base.
- Collaborated in a leading industrial design team to make key interaction design contributions to a next generation aviation navigation hardware and software system.
- Lead a strategic ideation process for a highly targeted business to business ecommerce website, resulting in divergent design concepts for new technology development.