Practice Manager - Operational Services at Symantec Security Services - MENA
United Arab Emirates
Practice Manager - Operational Services at Symantec Security Services - MENA
United Arab Emirates
Responsible for managing the Operational Service Practice, stratgey and resources as well as Lead SME on matters realted to Forensics Investigations, e-discovery, Threat Intelligence and Security Incident Response. Technical Trusted Advisor on matters relating to security design, infrastructure, audit, forensics, incident response, decoy technologies and lawful interception solutions. Technical spokesperson & Public speaker on matters relating to security threats, research and technologies. Principle Security Architect - security operations, monitoring, forensics, SIRT, CERT operations and investigations.
Threat analysis and forecasting, Security trend analysis, Computer Forensics, Security Strategy, Forensic Investigations, Security Advisary Services, Audit & Compliance, Incident Response, Management and Handling. Technical Solutions Archtect (Analysis, Monitoring and Investigation Systems), Public Speaking and technical PR, Lawful Interception, Cyber Crime.
(Public Company; SYMC; Computer Software industry)
May 2008 — Present (1 year 7 months)
Manage Operational Services Practice and team in Middle East, focused on managed security and related operational security, threat management, e-discovery, Forensic Laboratory design and implementation, and online fraud mitigation services. Additional roles include: Technical Trusted Advisor to key government and commercial customers, on matters relating to security design, infrastructure, audit, forensics, incident response, decoy technologies, malware analysis, designing and implementing Threat Intelligence systems, OSINT, and lawful interception solutions. Technical spokesperson & Technical spokesperson on matters relating to security threats, research and technologies. Technical Solutions Security Architect and mentor - on security operations, monitoring and management, forensics, SIRT, CERT operations and investigations. Specialties: Digital Forensics (Internet, Corporate and LEA), Threat analysis trends and forecasting, Security Strategy, Forensic Investigations, Security Advisory Services, Audit & Compliance, Incident Response, Management and Handling. Lead Technical Solutions Architect (Security Analysis, Monitoring and Investigation Systems).
(Security and Investigations industry)
April 2008 — June 2008 (3 months)
Head up Operational Services Practice focused on managed security and related operational security, availability, threat management and online fraud services. Additional roles include: Technical Trusted Advisor on matters relating to security design, infrastructure, audit, forensics, incident response, decoy technologies and lawful interception solutions. Technical spokesperson & Public speaker on matters relating to security threats, research and technologies. Technical Solutions Security Architect - security operations, monitoring, forensics, SIRT, CERT operations and investigations. Specialties: Threat analysis and forecasting, Security trend analysis, Computer Forensics, Security Strategy, Forensic Investigations, Security Advisory Services, Audit & Compliance, Incident Response, Management and Handling. Technical Solutions Architect (Analysis, Monitoring and Investigation Systems), Public Speaking and technical PR, Lawful Interception, Cyber Crime.
(Public Company; 10,001 or more employees; symc; Computer & Network Security industry)
January 2007 — April 2008 (1 year 4 months)
Senior Principle Security Consultant - Operational Security Services. Key responsibilities include: Incident Response, Technical Design/Solutions Architect - SOCs, Designing and implementing Corporate Security Strategies, Writing RFPs, and RFIs for customers, Social Engineering assignments, AntiPhishing solutions and takedowns, Threat Management and forecasting, Vulnerability assessments, Lawful Interception Solutions Design, Forensics Lab design, implementation and iInvestigations, managing and QA’ing technical teams project teams and SMEs. Symantec Technical PR Spokesperson – Middle East and Africa. EMEA Forensics Lead Consultant - Symantec Forensics Center Of Excellence.
(Public Company; 10,001 or more employees; Symc; Computer & Network Security industry)
January 2005 — January 2007 (2 years 1 month)
Senior Security Consultant - Operational Security Services.
Key responsibilities include: Incident Response, Technical Design/Solutions Architect - SOCs, Designing and implementing Corporate Security Strategies, Writing RFPs, and RFIs for customers, Social Engineering assignments, AntiPhishing solutions and takedowns, Threat Management and forecasting, Vulnerability assessments, Lawful Interception Solutions Design, Forensics Lab design, implementation and iInvestigations. Symantec Technical PR Spokesperson – Middle East and Africa region. EMEA Forensics Lead Consultant - Symantec Forensics Center Of Excellence.
(Public Company; 10,001 or more employees; symc; Computer & Network Security industry)
June 2002 — December 2005 (3 years 7 months)
Engineers and Consultants in MEA region. Regional Lead Security SME. Designing, writing and responding to RFPs, RFIs. Solutions Design and Implementation. Consulting on Symantec and no Symantec technologies, including Incident Response and Forensics Investigations for major government clients. Symantec Technical PR Spokesperson - Middle East and Africa Region.
(Public Company; 5001-10,000 employees; symc; Computer & Network Security industry)
June 2001 — June 2002 (1 year 1 month)
Managing System Engineers and Consultants in Middle East region. Regional Lead Security SME. Designing, writing and responding to RFPs, RFIs. Solutions Design and Implementation. Consulting on Symantec and no Symantec technologies, including Incident Response and Forensics Investigations for major government clients. Training Symantec partners technical staff and customers. Help build and establish Symantec Middle East operations as part of initial team of 3 Symantec Middle East employees. Symantec Technical PR Spokesperson - Middle East Region.
(Public Company; 10,001 or more employees; SYMC; Computer Software industry)
March 1998 — May 2001 (3 years 3 months)
Contracted to: co-design and develop Symantec AntiVirus Courseware and examinations. Technical SME on Symantec Anti-Virus technologies. Deliver Symantec Technical training to customers and partners throughout the Africa and Indian Ocean Islands region. Solutions design and implementation on AntiVirus, Content Filtering and Retriever technologies.
(Public Company; 10,001 or more employees; SYMC; Computer Software industry)
January 1998 — May 2001 (3 years 5 months)
Contracted to: co-design and develop Symantec AntiVirus Courseware and examinations. Technical SME on Symantec Anti-Virus technologies. Deliver Symantec Technical training to customers and partners throughout the Africa and Indian Ocean Islands region. Solutions design and implementation.
(Privately Held; 11-50 employees; Computer & Network Security industry)
1998 — 2001 (3 years )
Key Responsibilities included: Design, Build and implement Microsoft, COMPAQ and Comptia Training Centers around the Africa region. Manage a team of 12 technical SMEs. Career guidance and skills assessments for students, interns, and computer companies Project Implementation, Security Consulting and curriculum design and creation for 3rd party vendors. Established aiTech as a Microsoft award winning regional Authorised Technical Education Center. Consulting to governments in the region of technology integration, security, audit and investigations. Technical SME to Legislative Committee on ISP regulations, Intvestigation, and security. Technical SME to key ISPs on strategy, security and Technologies. Regional Microsoft Backoffice, Network Associate and Symantec technologies SME. Recognised as one of the Microsoft top 100 MS Certified Trainers Worldwide. Recipient of numerous international and regional awards in recognition of expertise and work done.
(Public Company; 10,001 or more employees; MSFT; Computer Software industry)
January 1997 — May 2001 (4 years 5 months)
Contracted to: Deliver technical training and implement MS technology projects for MS Africa (SEAIOI). Technical presentations and product launches, Alpha product testing, NT 5 (Windows 2000) networking courseware, pre-launch product training. Microsoft Solution Framework - Trainer.
(Public Company; 5001-10,000 employees; Computer & Network Security industry)
January 1998 — May 2000 (2 years 5 months)
Contracted to: provide security consulting and pre-sales consulting for NAI customers in Southern Africa (Angola, Zimbabwe, Zambia, Botswana) region on CyberCop, Cyber Sting, Gauntlet Firewall, PGP, AVD, EPO and Sniffer technologies. Trained customers, partners and NAI sales Staff. (LW)
(Partnership; 10,001 or more employees; DC; Management Consulting industry)
August 1996 — December 1997 (1 year 5 months)
Lead consultant on Microsoft backoffice, and security technologies. Technical training, solutions design, RFP creation, technical adviser to Senior Partners and select regional customers. Help build and establish Technical Consulting and Training Division (BDS), and award winning Microsoft AITEC.
(Computer & Network Security industry)
1992 — 1996 (4 years )
Information Security Forum (ISF) - Member
American College of Forensic Examiners - Member
Member of Institute of Computer Forensics Professionals (ICFP) -
Association of Certified Fraud Examiners (ACFE)
ISACA
IEEE
UAE Financial Risk Forum - Steering Committee Member
Symantec Consulting Global Pinnacle Award - Nov 2007
Symantec Consulting Global Mindshare Leadership Award - Aug 2007
Symantec Invention Disclosure Award - 2006
Symantec A++ Award – Ingenuity ‘ISP Solution’ - 2006
Symantec ‘Customer First’ Award - 2005
Symantec EMEA Regonal SE of the Year - 2004
Symantec Best Competitive Analysis Award - 2003
Star Award - 2002
Symantec ‘Customer First’ Award - 2001