
Business analyst, developer
Nijmegen Area, Netherlands

Business analyst, developer
Nijmegen Area, Netherlands
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My goal is to make information systems more intelligent, broader used and far more user friendlier. This is based on the vision that trust, happiness and simplicity are essential for success.
I have multi-disciplinary background including academic research, financial math, physics and information technologies.
In recent years I developed information management strategies for groups up to 100 people and MKB including :
- Information delivery solutions including cubes, web portals, pivot tables.
- Registration and planning solutions such as time registration, work load reporting and forecast, surveys, business transactions analytics
- Advanced ETL for sales tunnels, client value computations, activity based costs, "offerte" systems, CRM and WFM all in context of the Customer Contact Centers.
Business knowledge: Customer Contact Centers analytics, marketing intelligence, commerce, business intelligence
Technical knowledge: software technologies, adcanced math, dimensional data modeling, ETL
Applications - SAS, MS Access, Cognos, PowerCenter.
Business Intelligence perspective: Commercial performance management, compensation management, personal balance scorecards, workforce management. Software perspective: SAS, Access, COGNOS, Informatica Powercenter, Open Source Business Intelligence. Business perspective: business intelligence projects, customized education and advice. Personal hobbies: salsa, golf, blues guitar.
"ICT for the education" Fujitsu-Siemens competition 2002, Eindhoven.