
Principal, ITR Networks
Greater Boston Area

Principal, ITR Networks
Greater Boston Area
ITR Networks has been in operation since 2006 serving the Greater Boston community.
Beginning as an out of the home business, founder James Duyon sought to help small businesses who did not have the budget of a large corporation to have reliable and effective technology. He understood that small businesses like himself needed the tools and capabilities of their larger competitors to be able to grow and thrive. Unlike a majority of his competitors, James listened to his customers' needs and provided solutions catered to them.
With that focus, dedication and empathy, ITR Networks has evolved to a company supporting over 100 small businesses throughout New England.
ITR Networks caters their services to small businesses under 100 employees and ofers a wide array of information technology services and solutions. Providing one on one consultation, a willingness to adapt to any environment and a dedication to solve problems, ITR's goal is to become Boston's leading IT service provider.
Our Core Values:
• Client Focus - an open approach that places the client at the center of everything we do.
• Respect - listening to people to gain a deep understanding of their real needs and preferences.
• Teamwork - collaborating with each other and with clients.
• Integrity - always doing the right thing.
• Performance - the performance of our people – providing expertise, crafting solutions, going the extra mile – is what enables better performance for clients.
Resturaunt and Retail, Real Estate, CPA Firms, Law Firms, Medical Practices, Churches and Non Profit Organizations
(Computer Networking industry)
January 2006 — Present (2 years 8 months)
(Computer Networking industry)
January 2008 — June 2008 (6 months)
• Provided IT consultation and support to special hedge fund mailings division, through recommending, implementing and supporting IT systems to improve work flow.
• Provided IT support to both staff and clientele through means of phone, email and in person communication.
• Technical Administration and Exposure to multiple cross platform systems such as Linux, Unix, and Windows Servers.
• Supported multiple systems utilizing programming language and code, including Visual Fox Pro, Logic, and Unix Scripting.
• Installed Proprietary SQL / PHP based application to maintain both issue reporting and data capturing.
• Responsibilities included training, business analytics, and systems support in a cross platform environment.
• Continued in my development of strong interpersonal skills through training, team meeting, recommendations in meetings, and through direct support to both clientele and staff.
(Privately Held; 51-200 employees; Biotechnology industry)
January 2008 — June 2008 (6 months)
AA, Computer Science, 2003 — 2005
Certifications Held:
Comp TIA Net +
Comp TIA A+
MCSA
AA, Education, 2001 — 2003
Building Relationships, Networking, Technology, Challenges