Ingo Dean

Current

IT Director at EastWest Institute

Past

Senior Manager of Global IT at Virage Logic
Manager of Engineering Support Services at Mentor Graphics
Programmer/System Administrator at Computer Sciences Corporation

Member of Technical Staff at BellSouth Services

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Education

University of Southern Mississippi

Recommended

15 people have recommended Ingo

Connections

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Industry

Information Technology and Services

Websites

My Resume

Ingo Dean’s Summary

Experienced IT Senior Manager with proven success leading Global IT, planning and overseeing all IT functions. Problem solver skilled at understanding how IT can facilitate business requirements.
• Consolidated Virage Logic's development "islands" into a single cohesive network using VPN, MPLS, remote access, and video conferencing technology. This enabled the company to grow annual revenue from $20M to $59M with employee growth of 50 employees to 400 globally.
• Transformed Virage Logic's separate System Administration groups into the Global IT organization, while implementing a Global IT Service Desk embodying ITIL concepts with a defined escalation process and step by step customer feedback. Earned an overall ticket satisfaction rating of 96.7% (8.7/9.0 scale).

Leader proficient in defining strategy, leveraging technology, and fostering stability.
• When Sarbanes/Oxley was enacted, formally documented all IT processes and bolstered change control. Received Virage Logic Group/Product Line Award for Outstanding Contribution for completing the SOx Section 404 audits with zero material weaknesses, significant deficiencies, or even minor deficiencies.
• To postpone datacenter expansion costs, implemented hardware virtualization using VMware ESX 3.0 VI3 systems, reducing power consumption and heat output.
• To reduce costs, renegotiated telecommunications and support contracts to save 32% ($111K) annually.

Project manager adept at managing Global IT projects.
• As company size outgrew facilities, implemented over 5 major office and datacenter relocations in California, Washington, India, Armenia, UK, and Minnesota allowing further company growth.
• During acquisitions, successfully integrated the systems, accounts, and sites of two smaller companies over short timeframes, enabling those acquisitions to quickly become productive, integrated, and add to revenues.

Ingo Dean’s Experience

IT Director

EastWest Institute

(Non-Profit; 51-200 employees; Think Tanks industry)

May 2008 — Present (1 year 7 months)
Senior Manager of Global IT

Virage Logic

(Public Company; 201-500 employees; VIRL; Semiconductors industry)

December 1999 — March 2008 (8 years 4 months)

Directed the development of a new infrastructure for this multi-national company across 5 sites, 3 nations, and 4 timezones. Implemented firewalls, VPN, network balancing, secure wireless and remote access, videoconferencing, Helpdesk services, file services, Sarbanes/Oxley compliance, Disaster Recovery and Business Continuation plans. Designed, documented, implemented, and enforced policies.

Major Accomplishments:
Designed, implemented, and enforced Sarbanes/Oxley processes and passed all audits.

Implemented inter-site VPN's, home-access VPN's, new corporate IMAP mail system, Helpdesk system and service level guarantees.

Implemented proper redundancy and regular systems maintenance policies in conjunction with Operations and Engineering to provide exceptional uptime on network and critical systems.

Always below budget. Produced significant cost reductions annually.
Manager of Engineering Support Services

Mentor Graphics

(Public Company; 1001-5000 employees; MENT; Semiconductors industry)

January 1991 — December 1999 (9 years )

Managed a team of System Administrators supporting a peak of 150 highly technical programmers and IC designers on 200 heterogeneous workstations. Provided a local support infrastructure including a LAN, fileservers, mail, news, license, build servers, and a Helpdesk service guaranteeing a 10-minute response time. Worked with remote corporate IT group as a major POP for the corporate WAN and with other Engineering Support Services groups at three other sites to provide a seamless support structure for the end-users. Managed a local capital budget up to $1.3 Million, staying at the "bleeding edge" of technology and performance while still holding costs down.
Programmer/System Administrator

Computer Sciences Corporation

(Public Company; 10,001 or more employees; CSC; Defense & Space industry)

1989 — January 1991 (2 years )

C/C++ Developer on SunOS systems, working on Defense contract to develop the Aegis Combat Training System Scenario Development System (ACTS SDS). Also setup, maintained, and performed backup of systems.
Member of Technical Staff

BellSouth Services

(Public Company; 1001-5000 employees; Telecommunications industry)

January 1988 — December 1988 (1 year )

Cooperative Education Program
Assisted in Project Management functions.
Authored Service Agreements.

Ingo Dean’s Education

University of Southern Mississippi

BS , Computer Science , 1984 — 1989

Graduated with Honors, 3.55GPA.
Took part in Cooperative Education program with BellSouth Services for two semesters.

Activities and Societies:

Gamma Beta Phi, Upsilon Pi Epsilon Computer Science Honor Society, Golden Key Honor Society