William "Ike" Eisenhauer

Current

Adjunct Assistant Professor - Engineering and Technology Management at Portland State University
Chief of Systems Engineering - Portland VAMC at Department of Veterans Affairs
Adjunct Assistant Professor - Systems Engineering at Portland State University

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Past

Senior Risk Management Consultant at Wells Fargo
AVP, Lead Management Metrics Analyst at Wells Fargo
AVP, Head of Loss Mitigation and Equity Operations - Home Equity at Wells Fargo

AVP, Head of Management Sciences and Analytics at Wells Fargo
Director of Business Intelligence at Research Data Design
Human Resources Consultant at Venturi Technology Partners
Project Manager/Multimedia Developer at Zydigo Technologies
Lieutenant - Naval Nuclear Power School at US Navy

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5 more...

Education

Portland State University
Portland State University
Portland State University

Portland State University

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1 more...

Recommended

6 people have recommended William "Ike"

Connections

150 connections

Industry

Hospital & Health Care

William "Ike" Eisenhauer’s Summary

Assisting executives and decision makers with understanding and solving their complex problems, as well as understanding the potential ramifications of their solutions.

Using multifaceted, holistic approach to getting "under the hood" to understand root causes and potential solutions to problems in all areas of your business and life.

Assisting large and small, private and public entities with issues ranging from Human Resources and Staff Training to Making Hard Decisions and Assisting the Group Decision Making Process.

Open for engagement as an outside board member for private and publicly held companies to bring new perspectives and expertise to the table.

William "Ike" Eisenhauer’s Specialties:

Certified SAS 9 Programmer [Base and Advanced], Conflict Resolution, Group Decision Making, Employee Performance Efficiency and Benchmarking, Strategic Decision Making, Simulation of Situations and Solutions

William "Ike" Eisenhauer’s Experience

Adjunct Assistant Professor - Engineering and Technology Management

Portland State University

(Educational Institution; 10,001 or more employees; Higher Education industry)

January 2009 — Present (11 months)

More info at http://web.pdx.edu/~wde/
Chief of Systems Engineering - Portland VAMC

Department of Veterans Affairs

(Government Agency; 10,001 or more employees; Government Administration industry)

September 2008 — Present (1 year 3 months)

Responsible for the developing, coordinating, integrating, and implementing system engineering and design processes and projects at the medical center level as well as in specific clinical and administrative areas. The system redesign program is a Medical Center-wide program that in addition to working on local efforts, works with VISN20 and its facilities and national efforts to implement Advanced Clinic Access (ACA), systems reengineering, operational efficiency, and operational excellence processes. The program directly impacts medical center planning, patient management, patient outcomes, as well as their resource and cost implications.
Adjunct Assistant Professor - Systems Engineering

Portland State University

(Educational Institution; 1001-5000 employees; Higher Education industry)

September 2001 — Present (8 years 3 months)

More info at http://web.pdx.edu/~wde/
Senior Risk Management Consultant

Wells Fargo

(Public Company; 10,001 or more employees; WFC; Banking industry)

July 2008 — September 2008 (3 months)

Strategical planning and analysis for home equity line management.
AVP, Lead Management Metrics Analyst

Wells Fargo

(Public Company; 10,001 or more employees; WFC; Banking industry)

July 2007 — July 2008 (1 year 1 month)

Develop Forecast and Risk Based Models of Operational Activities for a consumer credit [secured and unsecured] portfolio consisting of over $80 Billion and 4 million accounts.
Provide complex analysis and direct junior and senior analyst activities to provide business line with critical insights to enable decision making

Direction and consultative role with Strategic Risk Management on influences of operational impact on previously developed models.

Discuss opportunities and insights with senior management of the Strategic Risk Management department
AVP, Head of Loss Mitigation and Equity Operations - Home Equity

Wells Fargo

(Public Company; 10,001 or more employees; WFC; Banking industry)

September 2006 — July 2007 (11 months)

Oversee Loss Mitigation activities and equity processing for a consumer credit [secured and unsecured] portfolio consisting of over $80 Billion and 4 million accounts.

Manage 2 directs and 40 indirect in the area of Loss Mitigation, including Short Sales, Workouts, Forbearance plans, modifications, deed in lieu, and legal settlements of distressed accounts

Oversee all regulatory required operations to determine loss impairment to bank, including charge-offs, including developing strategy and policy regarding loss mitigation activities

Served as Interim Head of Home Equity Collections from January to April 2007, when former Head of Home Equity departed
AVP, Head of Management Sciences and Analytics

Wells Fargo

(Public Company; 10,001 or more employees; WFC; Banking industry)

October 2003 — September 2006 (3 years )

Providing analytical and strategic decision making support to operations and senior management for department consisting of over 400 personnel.

Serve as In-house consultant in the areas of business process enhancement, operational risk awareness and management, and compliance and regulatory risk management

Manage staff of 10 senior analysts. [5 Directs, 5 Indirects].
Director of Business Intelligence

Research Data Design

(Privately Held; 201-500 employees; Market Research industry)

September 2002 — October 2003 (1 year 2 months)

Perform Operations Research analyses to forecast cash flow and human resource requirements, including real time EBDITA determination for executive management.

Develop data analytical techniques to provide enhanced decision support tools including: discrimination analysis, re-constructability analysis, regression testing and other statistical methods.

Saved company $408,000 in costs within first six months through problem solving and reduction of inefficiencies, without reduction of staff.
Human Resources Consultant

Venturi Technology Partners

(Public Company; 1001-5000 employees; Information Technology and Services industry)

1999 — July 2002 (3 years )

Advised Human Resource department on recruiting efforts, sourcing, and compensation, benefits, for the second largest video rental retailer in the US.

Consulted senior Hollywood executives regarding organizational goals and how to best meet them with human resources.

Developed career succession plans for all IT positions at Hollywood as well as an in depth, researched, analysis of compensation and benefits plans.

Filled 47 positions within a six month period and reduced outstanding job requests by 94% as well as helped team develop a retention plan to prevent large job requests from occurring in the future.

Awarded Certificate of Appreciation from Hollywood's Senior Vice President of Human Resources.
Project Manager/Multimedia Developer

Zydigo Technologies

(Management Consulting industry)

1998 — 2000 (2 years )

Project managed online training and marketing products for Fortune 500 companies. Established software development process and project management policy.
Lieutenant - Naval Nuclear Power School

US Navy

(Government Agency; 10,001 or more employees; USN; Military industry)

September 1994 — December 1998 (4 years 4 months)

Led 15 directs and 400 indirect reports

Managed production activities for revamping of computer assisted instruction at military training command, including the organization and interfacing issues of dealing with 400 stakeholders outside of primary department.

Awarded Naval Commendation Medal for Program Management Excellence by Director of Naval Training (VADM P. Tracey).

Instructed enlisted and officer Naval personnel in graduate and undergraduate level courses related to the operation of a pressurized water nuclear propulsion plant, including Heat Transfer, Fluid Flow, Radiological-Chemistry, Bio-Radiological Safety, and Radiological Material Science

William "Ike" Eisenhauer’s Education

Portland State University

PhD , Systems Science , 2003 — 2010 (expected)

Current research work in prediction of continuous valued quantities from categorical data.

Other research interests include:
o Uncertainty Management
o Data Envelop Analysis under economic conditions
o Reconstructability Analysis
o Decision Making under Irrational Deception

Research Projects have included:

o Health Care Clinic Operation Simulation
o Sales and Marketing Resource Allocation Algorithm Design
o Call Center Operations Analysis of Regulatory Impacts
o Large Software Project Workflow Design and Simulation

Invited speaker at the Institute for Operations Research and the Management Sciences each year from 2003 till present

Activities and Societies:

Omega Rho, Cascade Systems Society, INCOSE, INFORMS
Portland State University

MEng , Systems Engineering , 2001 — 2004

Courses covered: Business Process Re-Engineering, Requirements Analysis/Engineering, Change Management, and Operations Research.

Focus of curricula was end-to-end conceptualization of both the product as a system as well as the process to create, use, and dispose as a larger meta-system.

Activities and Societies:

Omega Rho, PICMET, INCOSE, INFORMS
Portland State University

Graduate Certificate , Computer Simulation and Modeling , 2002 — 2003

Topics included
o Computational Risk Assessment
o Multivariate modeling.
o Information and Set Theoretical Forecasting Models
o Discrete and continuous systems modeling [Arena, ProModel, Extend]
o Business process modeling and analysis.
Portland State University

BS , Mechanical Engineering , 1990 — 1994

Activities and Societies:

President of Student Chapter of ASME, Tau Beta Pi