Support Engineer at Intel
Israel
- Current
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- Support Engineer at Intel
- Past
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- Business Support Supervisor at 012 Golden Lines
- Second Tier Customer Support Engineer at 012 Golden Lines
- System Administrator at Magic I
- System Administrator at Caspi Shipping LTD
- Education
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- John Bryce Training
- John Bryce Training
- John Bryce Training
- John Bryce Training
- Yemin Orde
- Recommended
-
13 people have recommended Igal - Connections
-
152
connections
- Industry
- Computer Software
- Websites
Igal Schneider’s Summary
Igal Schneider’s Specialties:
IT Operations, Intel Active Management Technology, Enterprise integration, Enterprise customer support, Microsoft network and SQL management, Network design.
TCP/IP, VPN, Checkoint, Fortinet, Cisco, Internet broadband and fixed-lines, security and network troubleshooting.
Igal Schneider’s Experience
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Support Engineer
Intel
(Public Company; Computer Software industry)
2007 — Present (1 year)
As an Intel Support engineer, I am responsible for helping customers with Intel® Active Management Technology deployment.
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Business Support Supervisor
012 Golden Lines
(Privately Held; 1001-5000 employees; Telecommunications industry)
November 2004 — July 2006 (1 year 9 months)
As Business Support Supervisor, I was responsible for ensuring that customers were provided with support in accordance with the relevant
SLA, and built and maintained a work roster to distribute the load across the support center. I was also responsible for training new support
personnel. -
Second Tier Customer Support Engineer
012 Golden Lines
(Privately Held; 1001-5000 employees; Telecommunications industry)
November 2001 — November 2004 (3 years 1 month)
As Second Tier Support Engineer, I was responsible for resolving customer issues that were not resolved by first tier support. These
included complicated network and software issues. -
System Administrator
Magic I
(Privately Held; 51-200 employees; Maritime industry)
April 2001 — October 2001 (7 months)
As System Administrator on the cruise ship, I was responsible for the network and for daily backups of the billing system.
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System Administrator
Caspi Shipping LTD
(Privately Held; 51-200 employees; Transportation/Trucking/Railroad industry)
March 2000 — April 2001 (1 year 2 months)
As System Administrator at Caspi Shipping Ltd,, I was responsible for the company’s network, backups, upgrades and daily maintenance.
Igal Schneider’s Education
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John Bryce Training
CP NGX, 2005 — 2006
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John Bryce Training
CCNA, 2004 — 2004
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John Bryce Training
MCSE, 2000 — 2001
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John Bryce Training
PC and Network Technician, 1999 — 2000
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Yemin Orde
Additional Information
Igal Schneider’s Websites:
Igal Schneider’s Interests:
Photography
Igal Schneider’s Groups:
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IT Specialist member -
Israeli IT Professionals Network member -
Israel High Tech member -
The Israeli IT Professional Forum member
Igal Schneider’s Contact Settings
Interested In:
- career opportunities
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
