
Information Technology and Services Professional
Sunderland, United Kingdom

Information Technology and Services Professional
Sunderland, United Kingdom
Looking for IT Helpdek / 1st Line Desktop Support roles - Certified MCDST in Troubleshooting Windows XP Environment and Microsoft Office applications, MCTS - Configuring Windows Vista Client and Windows Applications. With further development the aim in a successful change of career. Working on my MCSA certification and plan to go for Enterprise Support Technician certification also.
Current Qualifications:
MCDST (XP), MCTS (Vista), MCITP (Vista)
Client Negotiation, Guidance and Support, Troubleshooting Windows XP, Troubleshooting Windows Vista, Windows Applications, Microsoft Office 2003, Active Directory, Users and Groups, Group Policy, TCP/IP, DNS, DHCP, Disk Management, Mac OSX, Creative Design, Web Design, Artworking, Corporate Identity.
(Printing industry)
February 2008 — November 2008 (10 months)
(Printing industry)
March 2005 — July 2006 (1 year 5 months)
(Printing industry)
2004 — 2005 (1 year )
(Printing industry)
April 2002 — November 2004 (2 years 8 months)
MCSA , Windows Server 2003 , 2009 — 2009
MCITP , Enterprise Support Technician (Windows Vista) , 2008 — 2009
MCTS , Vista Client , 2008 — 2008
MCP & MCDST , Supporting Windows XP Operating System , 2007 — 2008
1998 — 2001
1991 — 1998
1991 — 1998
Design, Photography, Travel, Apple Mac, Windows XP/Vista, Self Development
MCP - Troubleshooting And Supporting Windows XP Operating System
MCDST - Supporting Users Of Windows XP Operating System And Desktop Applications
MCTS - Windows Vista Client Configuration