CRM Supervisor at ESET Software
Greater San Diego Area
CRM Supervisor at ESET Software
Greater San Diego Area
-CRM Supervisor for Fastest Growing Privately Held Antivirus Software Company -Administrate NetSuite: a hosted online CRM, SFA, Finance, and Marketing solution -Responsible for maintaining data integrity, searching, reporting, and creating training documentation
-Created and manage a Microsoft SharePoint repository for Business Systems Department
-Trained new employees on the use of Custom Reporting, Searching, and Use of Netsuite
-Netsuite Advanced Administrator Training Certification SQL querying using ODBC in Oracle Database
-Created and Manage over 20 email marketing campaigns (Netsuite, Exact Target), analytics, and tracking (Netsuite, Google Analytics, Hitbox) sent daily to dynamically generated user lists
-Project Design, Management, and Implementation. System integration
-Commission structure design, testing, and implementation
CRM Administration, Searching, Reporting, SQL, ODBC, Oracle, Netsuite, Commissioning, Email Marketing, Online Marketing, CRM Integration, CRM Implementation
(Privately Held; 51-200 employees; Computer Software industry)
January 2007 — Present (2 years 7 months)
(Graphic Design industry)
January 2000 — Present (9 years 7 months)
I run my own web and graphic design firm with my twin brother. We primarily focus on the watersports/boating/off-road/ and motorcycle industries, but work with quite a few diverse clients as well. We focus on quality and client satisfaction, only taking on one client at a time and completing the project to their satisfaction before accepting another. We offer our own web hosting and content collection service, and are quickly becoming a common name in the above industries.
Examples:
www.WakeBoardSD.net
www.DezertDimes.com
www.HotRodSD.com
(Information Technology and Services industry)
October 2005 — January 2007 (1 year 4 months)
(Sole Proprietorship; 1-10 employees; Internet industry)
January 2005 — October 2005 (10 months)
Bachelor of Science in Information Systems , Information and Decision Systems , 2003 — 2006
Alpha Kappa Psi, Mu Sigma Chapter
AITP