Rent a CIO ~ I Help Businesses Use IT Rationally & Profitably
Tucson, Arizona Area
- Current
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- Consultant at Steve Diamond Consulting (Self-employed)
- Past
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- Business Analyst / Web Developer at Intuit, Inc.
- Consultant at Diamond Consulting (Self-employed)
- Application Software Manager at JewelWay International
- Consultant at Diamond Consulting (Self-employed)
- Software Project Manager at DSA, Inc.
- Programmer/Analyst at University of Arizona Health Sciences Center
- Education
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- University of Arizona
- H.C.E.S.
- The Fieldston School
- Recommended
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5 people have recommended Steve - Connections
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44
connections
- Industry
- Management Consulting
- Websites
Steve Diamond’s Summary
Results-oriented, innovative IT professional with extensive experience in business analysis, information systems architecture, software design and development. Individual contributor who thrives on collaboration. Articulate, skilled communicator with technical and non-technical people. Proven ability to exceed expectations of internal and external customers by analyzing requirements and implementing cost-effective, forward-looking systems. Hands-on expertise in complex web applications, n-tier architecture, databases, financial systems, CRM.
Steve Diamond’s Specialties:
• Information systems architecture
• Business analysis
• Web technologies
• Database design
• CRM
• Vendor relationship management
• Accounting systems
• Health management systems
• N-tier architecture
Steve Diamond’s Experience
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Consultant
Steve Diamond Consulting (Self-employed)
(Self-Employed; Myself Only; Information Technology and Services industry)
December 2005 — Present (4 years )
CIO-level consulting plus business analysis, software architecture, and web application development for clients across North America.
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Business Analyst / Web Developer
Intuit, Inc.
(Public Company; 5001-10,000 employees; intu; Computer Software industry)
December 2003 — December 2005 (2 years 1 month)
Responsible for key functionality of customer-facing and agent-facing web technology supporting TurboTax customer service. On core team for support site migration to RightNow CRM platform and web site redesign. Project leader for selection of new support forums software.
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Consultant
Diamond Consulting (Self-employed)
(Self-Employed; Myself Only; Computer Software industry)
August 1998 — November 2003 (5 years 4 months)
Consulting CIO for a loyalty marketing company: analyzed all enterprise processes; designed n-tier software for partner extranet, customer portal, marketing analysis and CRM applications using SQL Server, VB.NET, ASP.NET. Managed development teams of local and overseas programmers. Managed successful roll-out for 40 partners having 1,500,000 customers.
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Application Software Manager
JewelWay International
(Privately Held; 201-500 employees; Wholesale industry)
January 1997 — July 1998 (1 year 7 months)
Increased cost-effectiveness of customer service by initiating new self-service channels via IVR, CTI, Internet. Presented project plans to executive committee, gained sponsorship, led successful implementation. Improved internal and external customer satisfaction by initiating new systems and re-architecting existing ones.
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Consultant
Diamond Consulting (Self-employed)
(Self-Employed; Myself Only; Computer Software industry)
March 1994 — December 1996 (2 years 10 months)
Enabled early adopter clients to realize market advantage by designing and implementing web-enabled multimedia database catalog applications prior to widespread availability of similar systems.
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Software Project Manager
DSA, Inc.
(Privately Held; 51-200 employees; Computer Software industry)
May 1979 — February 1994 (14 years 10 months)
Responsibilities included business analysis, customization, development, installation, user training and consulting, pre-sale technical consulting for enterprise accounting packages. Industries served included medical practices, wholesalers, retailers, contractors, manufacturers.
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Programmer/Analyst
University of Arizona Health Sciences Center
(Educational Institution; 10,001 or more employees; Hospital & Health Care industry)
February 1977 — May 1979 (2 years 4 months)
Responsible for ongoing development and maintenance of medical billing system for hospital physicians group, hospital accounting system, hospital admissions system.
Steve Diamond’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- new ventures
- expertise requests
- reference requests
- getting back in touch
