
Service Design Director at Philips Design
Netherlands

Service Design Director at Philips Design
Netherlands
2 more...
Personal Profile:
Digital professional with more than 10 years of deep knowledge of online marketing, communication, design, technology & business. Background in business development & account management. Successfully managed large and complex e-marketing / design teams. Was responsible for complex corporate online programs. Involved as management consultant for large organizations. Approaches business & design challenges with a never-ending drive and energy. Strong business analytical & creative skills.
Personal Attributes
• Design thinking
• Digital strategist
• Creative Director
• Entrepreneur
• Management Consultant
• Business developer
Design Thinker, Digital Strategy, Creative Direction, Business Development, Service Design
(Public Company; PHG; Design industry)
October 2009 — Present (3 months)
(Public Company; PHG; Consumer Electronics industry)
February 2008 — October 2009 (1 year 9 months)
Responsible for the Global Online Design Strategy & Creative Direction of the Consumer Lifestyle product division of Philips.
(Public Company; 10,001 or more employees; Design industry)
August 2006 — February 2008 (1 year 7 months)
The global, integrated design division of Royal Philips Electronics, providing world-class innovation, design strategy, research, product, ui and multi-channel communication design services to all Philips businesses and a growing list of the world's most prized brands.
Working as Management Consultant with excellent analytical skills and years of cross-industry experience.
• Extensive knowledge of Online Marketing, Technology & Media
• Outstanding interpersonal skills and business development experience with Fortune 500 companies.
• Experience with managing large online programs
• Multidiscplinairy background: Psychology, Marketing, Business, Technology & Creative
(Public Company; 1001-5000 employees; Telecommunications industry)
April 2006 — September 2006 (6 months)
Responsible as Senior Manager within Vodafone Netherlands for the development and maintenance of the user experience within the web domain. Responsible for company wide information architecture and webdesign activtities.
(Public Company; 1001-5000 employees; Telecommunications industry)
June 2004 — April 2006 (1 year 11 months)
Led and managed the Online Services Department which included 23 employees specializing in online marketing, design, content management, project management and technical development.
Responsible for:
-Creation & implementation of large online marketing campaigns
-Online marketing / eCommerce
-Content management
-Web project management
-Web measurement & analysis
-Online branding & communication strategy
(Partnership; 1-10 employees; Computer Software industry)
November 2003 — June 2004 (8 months)
Search-engine technology start-up funded by Jan Timmer (ex CEO Philips International). Responsible for technical roadmap & business development
Responsible for:
-Technical strategic roadmap
-Business Development
-CRM Fulifilment
-Marketing & Sales support
INFOLUTION provides scalable knowledge management solutions that utilize the power of new semantic technology to enhance the performance and intelligence of enterprises. The solution seamlessly integrates into information domains, which allow customers to instantly source and manage any business critical information. Infolution is unique in that it processes, comprehends and retrieves concepts in the same way as humans do.
With large and small clients including ABN Amro, The Boston Consulting Group, Dutch Police force and others world wide INFOLUTION has the products and the recognition to ensure higher return on information and investment from any corporate information.
(Partnership; 51-200 employees; Marketing and Advertising industry)
January 2001 — November 2003 (2 years 11 months)
Managed the interactive department consisting of information architects, web designers, online marketers, project managers
Responsible for:
- Creative Direction
- Team Management
- Key account management
- Web application development
- Global / european webportal development
Beesign is creative agency focused on creating and building communication. Both national and international companies rely on Beesigns’ high-powered creativity. The client base is solid and growing, and spreads out in various lines of business, such as industry, food & beverage, retail and services. Beesign has a wide variety of clients: Tyco, National Semiconductor, Daalderop, Cisco Systems, IdtV, Rombouts, Illy Café, Alcoa, Omron, Philips.
(Privately Held; 11-50 employees; Online Media industry)
February 2000 — January 2001 (1 year )
Since the early nineties, Aidem Media's founders are involved in Internet related projects. Located in Eindhoven, the Netherlands, Aidem Media is specialized in consultancy, development, implementation and maintenance of interactive digital media for communication.
Due to our background in architectural design, our approach is rather unusual. Projects are not done from a graphical or a technical view, as is the common way, but from an integral view. The interaction of function, design, and technique determine in our view the impact of communication.