Ted Bailey

Current

• Regional General Manager at Canadian Arctic Hotels

Past

• Pre-Opening General Manager at Hampton Inn & Suites - Hilton Garden Inn
• Hotel Division Manager (Regional Manager) at Inns North
• Turnaround Specialist at Vantage Hospitality Group

• Resident General Manager at Frobisher Inn
• Rooms Division Manager at Canadian Pacific Hotels (Fairmont)
• Guest Service Agent - Duty Assistant Manager at Four Seasons Sheraton Center

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Education

• The Educational Institute of the American Hotel & Motel Association
• Cornell University
• Cornell University

• University of Toronto
• Canadian Pacific Hotels
• Hilton Corporation
• NWT Tourism Training Group
• Ontario Hotel & Motel Association
• Ramada Inns

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Recommended

6 people have recommended Ted

Connections

500+ connections

Industry

Hospitality

Ted Bailey’s Summary

It’s all about heads and beds and customer satisfaction in the hospitality industry. It takes an innovative and tenacious manager to face successfully the tremendous challenges confronting today’s leading hotels. I have made a career out of turning around faltering properties, raising service standards, increasing organizational efficiency, and significantly improving bottom-line profits.

My resume speaks to my history of decisive leadership as well as strong financial and operating results. Most notably I have

• Turned unprofitable properties into consistently performing, multimillion-dollar
organizations.
• Streamlined operations and eliminated duplicate functions to reduce costs and increase productivity and revenue.
• Integrated finance and operations, creating proactive business units focused on the bottom line and positioned for long-term growth and profitability.

The value I bring to an organization is broad experience spanning all core business functions with a primary focus on operations and finance. My success is directly attributable to my ability to unify organizations, initiate action, and deliver results.

I'm currently the Regional General Manager with Canadian Arctic Hotels, overseeing the management & operations for the group of three properties throughout the Arctic.

Ted Bailey’s Specialties:

• Staff training & development
• Strong Sales management skills
• P&L statements, operating budgets
• Food and beverage silver service knowledge
• Proficiency with computerized systems
• Pre-opening and day-to-day operations
• High energy, enthusiastic, dependable, accountable, and excel in competitive environments
• Ability to work within deadlines with proven, verifiable track record for accomplishing the most challenging goals.

Ted Bailey’s Experience

• Regional General Manager

  Canadian Arctic Hotels

  (Hospitality industry)

  May 1999 — Present (10 years 10 months)

  In my position of Regional General Manager with Canadian Arctic Hotels; My Job Description includes, and not limited to being the primary strategic business leader for the group of three hotels, with responsibility for all aspects of their operations, including:
  
  • guest and associate satisfaction
  • human resources
  • financial performance
  • sales and revenue generation and delivering a return
  on investment to CAH and the properties ownership.
  
  I am also responsible for the hands-on leadership of our team in the development and implementation of hotel-wide strategies. Ensuring implementation of the brand service strategy, and brand initiatives with the objective of meeting or exceeding guest expectations. Building relationships with key customers and highly involved in the sales process. Additionally, I’ve successfully managed three properties from pre-opening construction, and was awarded, in 2002, the prestigious “General Manager of the Year Award.”

• Pre-Opening General Manager

  Hampton Inn & Suites - Hilton Garden Inn

  (Hospitality industry)

  November 2007 — May 2008 (7 months)

  For the six month period I was able to take a sabbatical from my position of Regional General Manager with CAH to successfully performed a "double act" role of General Manager for the full service Hilton Garden Inn, as well as, overseeing the pre-opening and General Management for the soon to open Hampton Inn & Suites, which included:
  
  • pre-opening construction
  • pre-opening planning
  • associate recruitment
  • training, and certification of associates
  • set-up, and construction clean-up
  • grand opening and pre-opening sales & marketing
  
  My Job Description also included, but was not limited to being the primary strategic business leader of the hotels with responsibility for all aspects of their operations, including guest and associate satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment.
  
  I also successfully completed the General Managers Certification process.

• Hotel Division Manager (Regional Manager)

  Inns North

  (Hospitality industry)

  1996 — May 1999 (3 years )

  Inns North is the largest aboriginal owned hotel chain in North America, boasting twenty one (21) full service facilities throughout Canada’s Northwest and Nunavut Territories. My duties included being fully responsible for the overall operation of all hotels, management, revenues, expenses, and employee relations. Operating the properties in accordance with company and its franchise operation guidelines. Plan for and schedule manpower, equipment and supply requirements for the hotels and maintaining accountability for it all. And, I am fully accountable for the recruiting, training, and proficiency of all employees. Provide the best care and service to guests and all the properties. Administer and direct the activities of the various hotel departments with the goal of maximizing profits, as well as, ensuring the guests’ needs are met.

• Turnaround Specialist

  Vantage Hospitality Group

  (Hospitality industry)

  1987 — 1996 (9 years )

  My duties included the management & administration of all hospitality related business, holding the position of General Manager for a medium sized full service Ramada Inn & conference center, as well as, overseeing the operations of three unique, full service, seasonal resort properties. And, as the turn-around specialist, my duties included the assistance to hotels, resorts, restaurants, and nightclubs ownerships with the strategic planning towards the overall improvement of their operations.

• Resident General Manager

  Frobisher Inn

  (Hospitality industry)

  1982 — 1987 (5 years )

  The Frobisher Inn is a 100 room, Full Service, Four star hotel & convention facility with European flare, located in the Capital City of Nunavut. The property features a formal dining room, coffee shop, executive lounge, meeting & banquet facilities with a capacity of 200, and superlative nightclub seating 250

• Rooms Division Manager

  Canadian Pacific Hotels (Fairmont)

  (Hospitality industry)

  February 1970 — 1978 (8 years )

  On February 15, 1970, I began my formal training when I started working for the Canadian Pacific Hotels 1600 room Royal York Hotel at Toronto, Ontario, in the position of mail & information clerk on the front desk. I was soon promoted to positions of billing clerk, guest service agent and night auditor. In due course, transferred to the 840 room Banff Springs Hotel for the summer & winter seasons, serving as its front office supervisor & assistant night manager. I was eventually placed into the Canadian Pacific Hotels “Management Training Program,” working at each and every CP Hotel property throughout Canada, for two month schedules. During my training at each property, I was cross-trained and successfully covering each & every department available throughout my two-year program. Upon completion I was placed into the position of Rooms Division Manager & Duty Manager of the Banff Springs Hotel under the strict tutelage/guidance of Mr. Ivor Petrak, Vice President & General Manager.

• Guest Service Agent - Duty Assistant Manager

  Four Seasons Sheraton Center

  (Hospitality industry)

  1972 — 1974 (2 years )

  I was in the position of Guest Service Agent at the front office and also served as the relief Duty Assistant Manager during weekend shifts. I was moonlighting while working for CP Hotels in this position to learn as much as possible from the Four Seasons training.

Ted Bailey’s Education

• The Educational Institute of the American Hotel & Motel Association

  CHA , Certified Hotel Administrator , 1996

• Cornell University

  MMH , Master of Management in Hospitality , 1991

• Cornell University

  PDP , Strategic Hospitality Management , 1987

• University of Toronto

  MBA , Business Administration, Entrepreneurship, Marketing , 1982

• Canadian Pacific Hotels

  Executive Training Program , 1974 — 1976

• Hilton Corporation

  Hampton Inn & Suites General Manager Education Programs

  Hampton Inn & Suites General Manager Certification
  Hampton Lighthouse Leadership General Manager Certification
  Hilton HHonors
  OnQ Sales-Rapid
  Hampton - Quality Assurance
  Hampton - Revenue Management
  OnQ Sales - Meeting Inventory (Non-Interfaced Hotels)
  OnQ Sales - Meeting Inventory (DMPE Hotels)
  SALT Overview

• NWT Tourism Training Group

  Train The Trainer , Hospitality

• Ontario Hotel & Motel Association

  Hospitality Law , Hotels/Resorts

• Ramada Inns

  General Manager Certification ,

Additional Information

Ted Bailey’s Groups:

Past Director (Nunavut Region), NWT Tourism Training Group
Past President, Slave Lake Chamber of Commerce
Affiliated Member, Hotel Association of Canada

•    Blue: The DallasBlue Business Network (25,000+ members)
•    Cornell University Alumni Network
•    Executive Suite
•    United Nations
•    TEN - Top Executives Net
•    Travel, Tourism & Hospitality Group
•    Link2Europe
•    University of Toronto
•    Toronto Entrepreneur Alliance
•    HoteLIers
•    Dubai Business Network
•    CORNELL HOTELIERS
•    World Gaming Executives
•    Professionals of American Indian Gaming
•    INN Social Media Executives (frmly HOTEL SEO EXECUTIVES)
•    Beer Wine Spirits Network
•    Hilton Family of Hotels -Active Employees or past Employees
•    Management Society
•    Hotel Industry Professionals Worldwide
•    Recruiter Networking Group (RNG)
•    STRUT Vehicle Owners & Enthusiasts
•    Canadian Institute of Management
•    Luxury Hoteliers
•    Hotel Directors
•    Casino Industry Executive Network
•    European Wine Professionals
•    Hotels network Canada
•    Loyalty and Rewards Expo
•    Canadian Tourism Professionals
•    International Hospitality Consultants
•    Wine Connections
•    Restaurant & Hospitality Experts
•    Hospitalio Hospitality Recruitment
•    International Circumpolar Explorers Club
•    Casino Suppliers/Vendors, Services and Careers
•    Spirits & Liquors
•    KARMA in Business
•    UK Hoteliers
•    Loyalty 360 - The Loyalty Marketer's Association
•    South African Wine Report
•    Casino Marketing and Junkets
•    Luxury Hotel Owners & Executives
•    Hospitality Recommendation Network
•    Alliance of Professional Hospitality Instruction and Dialogues (APHIDS)
•    Casino Business Media
•    Hospitality Vacancies Worldwide (HVW)
•    The Boutique & Lifestyle Lodging Association
•    Hospitality Jobs - Western Canada
•    Residence Inn by Marriott Montreal Downtown

Ted Bailey’s Honors:

2002 General Manager of the Year, Canadian Arctic Hotels
1999 Most Improved Hotel of the Year, Canadian Arctic Hotels
1997 Housekeeping Gold Key, NWT Tourism Training Group
1994 Silver Award – Menu Design, Alberta Hotel association
1992 Bronze Award – Menu Design, Alberta Hotel association

Ted Bailey’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures
• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch