Student at Johnson County Comm College
Kansas City, Missouri Area
Student at Johnson County Comm College
Kansas City, Missouri Area
I have obtained over 10 years of customer service through administrative type of positions and duties. I seek a career change from the area of administrative into web design/development/maintenance. I chose to go back to school for this, and my goal is to obtain a position where I can work more closely with a team of individuals in the web design and maintenance industry. I will obtain my certificate in Web Applications (http://www.jccc.net/home/catalog/current/toccareerprograms/careerprograms/VC-WEBAPPLIC) at the completion of the Spring 2007 term and plan to futher my education and obtain a certificate in Web Design (http://www.jccc.net/home/catalog/default/toccareerprograms/careerprograms/VC-WEBDESIGN).
HTML, Dreamweaver 8, Frontpage 2003, CSS
(Public Company; 10,001 or more employees; EQ; Telecommunications industry)
February 2007 — February 2008 (1 year 1 month)
Worked as a contractor troubleshooting hardware and software issues, reset passwords, and other "help desk" type work for Embarq employees across the nation.
(Privately Held; 51-200 employees; Insurance industry)
September 1998 — November 2006 (8 years 3 months)
Administrates extended service agreements on new & used cars sold at a dealership. Underwrote and entered into the system new policies bought, as well as maintaining a list of policies needing follow up information before it could be accepted.
(Public Company; 1001-5000 employees; Information Technology and Services industry)
October 1998 — April 1999 (7 months)
Product Support. Provided troubleshooting help to H&R Block Tax Centers trying a new product to be released nationwide the following tax season. Support was provided by EMail and telephone.
Web Applications 2003 — 2007
Will complete the "Web Applications Certificate" at the end of Spring 2007 term. I plan on attending further courses for the "Web Design Certificate" after obtaining the "Web Applications Certificate." In addition to the courses for the certificates, I took courses in troubleshooting hardware and Windows software, as well as installing and maintaining computer networks.
web design, reading, poker, karaoke, model-building, new technology