Director Enterprise Infrastructure
Houston, Texas Area
Director Enterprise Infrastructure
Houston, Texas Area
Specializes in enterprise systems, business intelligence and business transformation solutions with over 12 years of professional experience in industry and consulting. Lead global projects, managed multi-site / team engagements and as a delivery manager was responsible for managed services solutions. Provides strong operational leadership and uses quality/process tools such as six sigma to empower teams to excel. Expertise includes strategic competitive evaluations, process and technology solution positioning and operations reorganization to achieve measurable results while motivating multi-functional teams and coaching associates. My strength lies in combining my acute sense for business issues, people skills and knowledge of ERP and specialty business systems components.
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(Public Company; 10,001 or more employees; BJS; Oil & Energy industry)
April 2007 — Present (2 years 9 months)
(Public Company; 10,001 or more employees; cbe; Electrical/Electronic Manufacturing industry)
July 2003 — April 2007 (3 years 10 months)
Responsible for global application and infrastructure architecture, standards and enterprise system (mySAP Business Suite) operations for a $4.7bn global manufacturer of electrical products and tools.
Specific responsibilities include:
• Application, data, integration and infrastructure services supporting all divisions on a single, global mySAP Business Suite and Netweaver solution stack
• EBS application operations management with full budget and SLA accountability
• Best of breed solution platform supporting business process optimization goals including WMS, T&A/Labour Reporting, QMS, GTS/Compliance, ESS/MSS and PLM
• Data center consolidation business case, implementation of regionally clustered email, voice and other IT services in a networked, web-based shared services model; initiated global WAN redesign and migration from Frame Relay (BGP) to MPLS.
• IT delivery framework based on ITIL/ISM, EVA, CoBIT and CMM to accelerate business process and IT delivery improvements.
(Public Company; 10,001 or more employees; Information Services industry)
January 2000 — July 2003 (3 years 7 months)
As Senior Manager with a global consulting organization, lead global projects, managed multi-site / team engagements and as a delivery manager was responsible for managed services solutions, including infrastructure / application hosting, rapid upgrade and pilot projects.Ability to manage P&L, on-time delivery and customer satisfaction were repeatedly recognized through sales and delivery awards.
(Public Company; 10,001 or more employees; Information Services industry)
July 1996 — December 2000 (4 years 6 months)
Lead solution architect and integration manager on multiple, global ERP roll out and transformation projects. Project managed infrastructure, development, data management and other technical aspects of implementation projects. Served as "Critical Situation" manager on multiple engagements.
2006 — 2006
Spec. B.A. , Management Systems (1st Cl. Hons.) , 1990 — 1993
Diploma, BMA