Marketing Manager at SurveyGizmo
Greater Denver Area
- Current
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- Marketing Manager at SurveyGizmo
- Owner at highfiredanger, limited
- Past
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- Product Quality Manager at PublicEarth
- Product Support & Community Manager at iggli, inc
- Counselor at Bear Creek Camp
- Lifeguard at Springfield Country Club
- Education
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- University of Colorado at Boulder
- Muhlenberg College
- Recommended
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3 people have recommended Samantha Lynn - Connections
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114
connections
- Industry
- Internet
- Websites
Samantha Lynn Harms’s Summary
From product to quality to community management, I'm a versatile worker in love with the startup environment. Throughout the time I have been in web application development, I have written product documentation, extensive test cases & test suites, in addition to managing a national team of bloggers. I'll do anything--quickly and thoroughly.
Samantha Lynn Harms’s Specialties:
Black box testing, Agile, Mac, Issue tracker administration, test suites, regression testing, user stories, test cases, competitive analysis, computer hardware, content management, documentation, features, gps, internet explorer, macintosh, meeting facilitation, microsoft excel, microsoft mail, microsoft powerpoint, microsoft windows, microsoft windows xp, microsoft word, quality, quality control, research, technical writing, vista, web site production, geoweb, geospatial
Samantha Lynn Harms’s Experience
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Marketing Manager
SurveyGizmo
(Internet industry)
October 2009 — Present (5 months)
SurveyGizmo is survey software built with love in Boulder, CO. I do social media marketing, email marketing, user support, sales, account management, and everything else!
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Owner
highfiredanger, limited
(Internet industry)
October 2007 — Present (2 years 5 months)
I write for print and web publications, and do marketing consultations for nonprofits and whomever else asks.
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Product Quality Manager
PublicEarth
(Information Technology and Services industry)
April 2008 — September 2009 (1 year 6 months)
· Defined functional specifications for several products
· Wrote requirements documentation for company-wide distribution
· Issue tracker configuration and administration
· Authored of high-level use cases, detailed use cases, and alternate-path use cases
· Helped to manage initial development of site by creating tickets and supporting developers
· Produced over two dozen wireframes for use by designer
· Helped to define the scope of our releases and iterations
· Created and maintained initial master list of site functionality
· Created process diagrams for several products
· Authored competitor analysis white papers to make recommendations for feature
implementation
· Produced more than a dozen documents detailing my research on competitors functionality
for use in meetings
· Ran development team scrums
· Authored and assigning issue and feature tickets
· Administrator of internal Ad Hoc iPhone application distribution
· Produced first complete spec for device connector
· First QA tester for PublicEarth, only dedicated tester for 3 months
· Wrote first full test suite for PublicEarth application, device connector & iPhone application.
· Solo maintenance of full application and device test suites for 3 months
· Organized and managed other team members for regression testing efforts
· Executed full application regression testing at the end of each two-week iteration
· One of two QA engineers that averaged 40 issues per testing period in each 2 week iteration
· Maintained equal workload with QA Engineer of 5 years experience
· Pre-release verification of features in development environment
· Post-live release verification after pushes to production
· Ongoing logging of issues found by employees and users in production
· Dedicated tester of iPhone application -
Product Support & Community Manager
iggli, inc
(Information Technology and Services industry)
August 2007 — April 2008 (9 months)
· Facilitated the release of a mobile application in under two weeks
· Worked with the Director of Products to write use cases and alternate-path use cases
· Produced wireframes and process diagrams for site features
· Worked with designers to meet design needs
· Defined functional specifications for the web site
· Entered and managed requirements as Agile user stories in feature tracker
· Competitor analysis
· Assisted Director of Products with feedback email address to log defects and user stories
· Wrote and executed test cases
· Logged defects in issue tracker
· Managed members of the company during testing of website iterations
· Hired more than a dozen bloggers nationally,; · Conducted weekly meetings with 15 local, with some of the 23 out of state attending virtually
via video and voice
· Supervised employed bloggers;
· Mediated their online content, addressing and responding to quality issues
· Oversaw and gathered hours and passed them to accounts payable
· Assisted in the amicable release of bloggers when they could no longer work with company
· Contact point for bloggers for site outages and tasked with updating them in a timely manner
· Maintained bloggers connections to the company by making myself available daily on Skype,
Instant Messenger, responding to emails, individual calls, regular video chats and conference
calls
· Motivated bloggers with suggestions for post topics and websites of interest
· Emailed national mailing list regularly with company updates -
Counselor
Bear Creek Camp
(Recreational Facilities and Services industry)
May 2003 — August 2003 (4 months)
BCC is an ELCA-certified summer camp, where I worked with kids aged 6 to 18; up to 15 in each co-ed group, with a different age group per week. Had usually one co-counselor, sometimes a junior counselor in-training to supervise.
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Lifeguard
Springfield Country Club
(Recreational Facilities and Services industry)
June 2001 — July 2002 (1 year 2 months)
Samantha Lynn Harms’s Education
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University of Colorado at Boulder
Bachelor of Arts , Ethnic Studies , 2005 — 2007
- Activities and Societies:
- Phi Beta Kappa
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Muhlenberg College
Bachelor of Arts , Art - Painting , 2002 — 2005
Transferred to CU and graduated from there.
- Activities and Societies:
- Alpha Phi Omega, chamber orchestra
Additional Information
Samantha Lynn Harms’s Websites:
Samantha Lynn Harms’s Interests:
Music, social media, singing, being outdoors, writing, reading
Samantha Lynn Harms’s Groups:
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Women 2.0 -
PHI BETA KAPPA SOCIETY Official -
Tweeple -
Boulder Denver New Tech Meetup -
Girls in Tech - Global
Samantha Lynn Harms’s Honors:
Phi Beta Kappa
Samantha Lynn Harms’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- new ventures
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
