Nina Chantanapumma

Current

• Technical Support Analyst II at Texas Woman's University

Past

• Technology Volunteer at The Village Church
• Double Agent at Geek Squad
• Supervisor / Technician at Texas Tech University ResNet

• Assistant Webmaster / Technician at Our-Town Internet Service

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Education

• Texas Tech University
• Stephenville High School

Recommended

1 person has recommended Nina

Connections

44 connections

Industry

Information Technology and Services

Nina Chantanapumma’s Summary

Double threat individual with nine years of computer support as well as formal education in graphic design. Highly skilled in hardware- and software-related pc issues, home networking, and training. Trained in both web and print design, able to create web sites, logos, and corporate branding.

Nina Chantanapumma’s Specialties:

Microsoft Office Suite, Adobe CS3 Suite (Illustrator, Photoshop, InDesign, Dreamweaver, Flash), CSS, HTML

Nina Chantanapumma’s Experience

• Technical Support Analyst II

  Texas Woman's University

  (Educational Institution; 1001-5000 employees; Higher Education industry)

  August 2008 — Present (1 year)

• Technology Volunteer

  The Village Church

  (Non-Profit; 11-50 employees; Religious Institutions industry)

  September 2007 — March 2008 (7 months)

  My primary role has been training the staff in basic Outlook features. I gathered the material and presented many small sessions, focusing on the e-mail, calendar, and tasks features. My goal was to show them the simple things that could make their jobs easier and have received positive feedback so far.

• Double Agent

  Geek Squad

  (Public Company; 10,001 or more employees; BBY; Information Technology and Services industry)

  June 2003 — December 2007 (4 years 7 months)

  Worked for a few months in a senior position, managing all agents within the store's precinct and handling elevated client issues.
  
  For two years, I worked as an on-site technician, ranking in the top 25% of my district in productivity. It was not uncommon for clients to request me specifically to handle their residential calls as they felt comfortable with my personality. Services included troubleshooting hardware- and software-related pc issues, training, and network/internet issues.

• Supervisor / Technician

  Texas Tech University ResNet

  (Educational Institution; 11-50 employees; Information Technology and Services industry)

  August 2000 — February 2003 (2 years 7 months)

  ResNet was a department that handled pc support for all Texas Tech residents on campus. I supervised support for 3-4 dormitories as well as the 3-4 technicians assigned to the dorms. In addition to supervising, I performed tech support as well, leading the department in completed orders.

• Assistant Webmaster / Technician

  Our-Town Internet Service

  (Privately Held; 1-10 employees; Information Technology and Services industry)

  August 1998 — August 2000 (2 years 1 month)

  Worked primarily to support our ISP customers with pc- and internet-related issues. Most work was performed within the store or by phone.
  
  In addition, I helped maintain the company's site and designed several web sites for small businesses in town. I self-initiated learning the programs and languages to do so.

Nina Chantanapumma’s Education

• Texas Tech University

  B.A. , Communication Design , 2000 — 2005

  Activities and Societies:

  Sigma Phi Lambda, Eta Omnicron Nu

• Stephenville High School

Additional Information

Nina Chantanapumma’s Interests:

web standards, web accessibility, css, illustrator, silkscreen, television, writing music, playing piano, playing guitar

Nina Chantanapumma’s Groups:

The Village Church

Nina Chantanapumma’s Honors:

2003 Who's Who Among Students In American Universities and Colleges - Art

Nina Chantanapumma’s Contact Settings

Interested In:

• career opportunities
• reference requests
• getting back in touch