Eric Herberholz
Enterprise Server Administrator at Franchise Tax Board
- Location
- Sacramento, California (Sacramento, California Area)
- Industry
- Internet
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Eric Herberholz's Overview
- Current
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- Enterprise Server Administrator at Franchise Tax Board
- Community Organizer / Event Designer at Community Leadership Summit West
- Communication and Community Specialist at Moonlight Humanity Foundation
- Coaching Business Marketing Strategies & Web Presence at Coach4SM.com
- Architect, Coach, Founder, CEO, CFO, CIO at Coach4SM.com
- Past
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- Advisory Board at C7Group
- Community Ambassador at Active Job Seekers of America
- Senior Software Engineer / Response Center Engineer (RCE) at Hewlett-Packard
- Senior UNIX Systems Administrator at Trident Data Systems
- Software Developer & HP-UX System Administrator at Hughes Aircraft Company - Space & Communications Group
- Engineering CO-OP Student at Engineering CO-OP Student at Hughes Aircraft Company - Radar Systems Group
- Education
-
- University of California, Berkeley
- Recommendations
-
15 people have recommended Eric
- Connections
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275 connections
- Websites
Eric Herberholz's Summary
Online Community Builder; Social Media Strategist.
Raised by nationally renowned visual art educators, schooled in the Art and Science of Computer Science @ UC Berkeley, supported fighter-aircraft radar manufacturing at Radar Systems Group @ Hughes Aircraft Company, coded and administered Satellite UNIX-based test systems for Space & Communication @ Hughes Aircraft Company, started as a defense contractor's first UNIX System Admin and went onto become a lead on a global private WAN. Coached customers for over 10 years @ Hewlett Packard - troubleshooting and providing technical solutions to North American HP-UX System Administrators. Also participated as a Lead in a global community of Knowledge Management folk @ Hewlett Packard
HP-UX certified sysadmin (HP0-A01)
Awarded Hewlett Packard MVP in 2004
Specialties
Online Community Management
Social Media Business Marketing Strategy
Web Presence / Web Content
Knowledge Management (KM)
Knowledge Centered Support
UNIX Systems Administration
Eric Herberholz's Experience
Enterprise Server Administrator
Franchise Tax Board
October 2011 – Present (5 months) Sacramento, California Area
Advisory Board
C7Group
Partnership; 11-50 employees; Management Consulting industry
September 2011 – November 2011 (3 months) Sacramento, California Area
Community Ambassador
Active Job Seekers of America
Nonprofit; 201-500 employees; Program Development industry
September 2010 – December 2010 (4 months)
As Community Ambassador for Active Job Seekers of America, I served and represented the un-employed, re-deployed, displaced US workers, of three groups in the Greater Sacramento area, Folsom, Auburn and Rosevile
Senior Software Engineer / Response Center Engineer (RCE)
Hewlett-Packard
Public Company; 10,001+ employees; HPQ; Information Technology and Services industry
1998 – 2009 (11 years)
Provided support to HP customers and field support personnel, exercising a high level of knowledge in all areas of HP-UX System Administration. Collaborated with many other teams to resolve complex problems. Provided training and mentoring. Lead and participated in special projects/teams, such as future release field reviews, consulting, knowledge management, knowledge centered support, and HP-UX Troubleshooting web portal design and maintenance.
Used collaborative software, like blogs, wikis, to share best practices, to keep up with the latest issues, etc.
Upon the request by the frontline staff, went to mentored them in San Jose, Costa Rica
Note: a Response Center is a cross between a HelpDesk and a Call Center.
Senior UNIX Systems Administrator
Trident Data Systems
Privately Held; 501-1000 employees; Computer & Network Security industry
September 1988 – April 1998 (9 years 8 months)
All aspects of UNIX systems administration, including troubleshooting problems, configuring servers, OS updates, integrating systems and database applications. Trained and mentored junior systems administrators.
Systems Supported: HP-UX 9000 PA-RISC Servers, DEC Alpha Digital UNIX (now Tru64 UNIX®) Servers, NeXTSTEP® (now Mac OS X) Servers & Workstations, Pyramid UNIX Servers, and X-Terminals.
Note: Trident Data Systems was a Los Angeles-based company offering a suite of front-end IT security tools, such as intrusion detection. Founded in 1975, it had 900 employees and annual revenue of about $90 million, mostly from defense and intelligence agencies.
Engineering CO-OP Student
Engineering CO-OP Student at Hughes Aircraft Company - Radar Systems Group
January 1981 – June 1982 (1 year 6 months)
Supported CAD/CAM engineers and computer systems associated with the manufacturing of radars.
Designed IMAGE databases on HP3000s to track defect reports.
HP 3000 MPE® Servers, ComputerVision® CAD/CAM Workstations, CADAM® CAD/CAM Workstations
* Jan 1981 - Sept 1981 & June 1982 - Sept 1982
Eric Herberholz's Skills & Expertise
Eric Herberholz's Education
University of California, Berkeley
Bachelor, Computer Science
1978 – 1983
Eric Herberholz's Additional Information
- Websites:
- Interests:
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Sailing, Hiking, Backpacking, Camping, Skateboarding, Yoga, Dragon Boat Rowing, Blogs, Collaboration, Enterprise 2.0, Folksonomy, KCS, KM, Augmented Reality, Wikis, Cooking, Food, Music, Science Fiction / Fantasy
- Groups and Associations:
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ASQ.net, CLSWest, ITIL, kmers.org, PMI-SVC-CDF, Social Media Club
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- Honors and Awards:
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TSG 2004 Most Valuable Player
Contact Eric for:
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- expertise requests
- reference requests
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