
Product Manager / Technical Writer
San Francisco Bay Area

Product Manager / Technical Writer
San Francisco Bay Area
Extensive and varied experience in software and hardware product development. Thrives in collaborative environment with excellent interpersonal skills, passion, and integrity. Consensus-seeking multi-tasker with customer focus.
(Privately Held; Entertainment industry)
January 2007 — August 2009 (2 years 8 months)
Product Manager / Technical Writer for global leader in applying cutting-edge LED video technology to entertainment, architectural, and signage applications.
Write user documentation and detailed marketing/product/software requirements; conduct competitive analysis; manage international development teams; scope and perform q/a testing; design hardware and software user interface; implement and maintain bug tracking and project management software; track product development, budget, and release schedule.
(Privately Held; Staffing and Recruiting industry)
January 2006 — January 2007 (1 year 1 month)
Create new and revise existing manuals for video window and scan converter products.
(Public Company; TMS; Electrical/Electronic Manufacturing industry)
October 2005 — January 2007 (1 year 4 months)
Test and debug professional video hardware/software; review technical documentation; provide technical advice on feature implementation.
(Broadcast Media industry)
1998 — 2007 (9 years )
Together with my partner, Gary Lieberman, Editsuite.com offers video professionals around the world a place to share insights, tips and tricks on the gear that makes this business run. We have crafted a highly-respected niche on the web offering message forums, job listings, classified ads, directories of facilities and professionals, and tips from the experts.
(Broadcast Media industry)
April 1997 — January 2007 (9 years 10 months)
Write custom documentation; install, configure, test and debug video and audio hardware and software; train employees and gather input on new features and products.
(Electrical/Electronic Manufacturing industry)
April 1997 — January 2007 (9 years 10 months)
Technical writing, on-site installation/setup/configure/troubleshoot video & audio gear, website design/maintenance.
(Public Company; Broadcast Media industry)
2004 — 2004 (less than a year)
Develop training procedures and guides; install and setup equipment; provide technical assistance, maintenance, and troubleshooting.
(Public Company; Broadcast Media industry)
2002 — 2002 (less than a year)
Develop training procedures and guides; install and setup equipment; provide technical assistance, maintenance, and troubleshooting.
(Electrical/Electronic Manufacturing industry)
April 2001 — October 2002 (1 year 7 months)
Design and write technical documentation; specification and design of hardware and software user interface; product testing, training, and demonstration.
(Electrical/Electronic Manufacturing industry)
July 1994 — April 1997 (2 years 10 months)
Liaison between engineering, sales, and marketing ensuring product meets customer requirements; write/edit copy for brochures, training and user manuals; oversee freelance training staff and conduct on-site and in-house training classes.
(Electrical/Electronic Manufacturing industry)
1992 — 1994 (2 years )
(Broadcast Media industry)
1991 — 1994 (3 years )
Editing / Compositing for commercial post production clients
(Electrical/Electronic Manufacturing industry)
1990 — 1990 (less than a year)
(Media Production industry)
August 1989 — August 1990 (1 year 1 month)
Video Editor for production and post-production video company.
(Privately Held; Marketing and Advertising industry)
August 1986 — August 1988 (2 years 1 month)
Video Editor for commercial/industrial/sales video production and post production company.
BA , Telecommunications (Radio/TV) , 1979 — 1983
2004 Sports Emmy Award: Outstanding Technical Team - Studio (w/NBC, 2004 Athens Olympics)