Helen Mitchell

General Manager - Knowledge Networks at CPA Australia

Melbourne Area, Australia

Current
Past
Education
  • RMIT University
  • RMIT University
Connections
75 connections
Industry
Online Media
Websites

Helen Mitchell’s Summary

Helen is a virtual communications professional who is passionate about the possibilities that social media and Web 2.0 create for collaboration, learning and knowledge sharing. She has over 10 years experience in web strategy, e-products and content development.

As General Manager - Knowledge Networks for CPA Australia, she leads the business unit responsible for knowledge exchange, CPA Library and virtual learning technologies. Knowledge Networks' objective is to provide members of CPA Australia with streamlined and integrated access to and exchange of online information, learning, resources and 'know how'. We connect people to knowledge and people to people.

Helen’s work and research focuses on understanding the shift in how we connect and communicate via the web. This includes online communities, their underlying behaviours and success drivers, and the collaborative spirit that enables them. Collective knowledge is harnessed, shared, discussed and improved through the participation of many.

Helen Mitchell’s Specialties:

Web 2.0, Enterprise 2.0, social media, virtual communication strategy, e-learning, knowledge management, collaboration


Helen Mitchell’s Experience

  • General Manager - Knowledge Networks

    CPA Australia

    (Online Media industry)

    January 2009Present (11 months)

    As General Manager - Knowledge Networks for CPA Australia, Helen leads the business unit responsible for knowledge exchange, CPA Library and virtual learning technologies. Knowledge Networks' objective is to provide members of CPA Australia with streamlined and integrated access to and exchange of online information, learning and resources.

  • Knowledge Exchange Manager

    CPA Australia

    (Non-Profit; Accounting industry)

    September 2007December 2008 (1 year 4 months)

    Responsible for the strategies and frameworks for enabling ‘member knowledge exchange’ in online mediums. With a communications focus, this includes energising participation in Web 2.0 tools, blogs, wikis, user generated content, virtual communities of practice, and other forms of social media.

    In her role as Knowledge Exchange Manager for CPA Australia, she instigates strategies and leads a team to implement projects to bring about change in how the organisation connects with its members, and how members connect with each other.

  • Online publishing editor / e-newsletter coordinator

    CPA Australia

    (Non-Profit; 201-500 employees; Accounting industry)

    December 2003September 2007 (3 years 10 months)

  • Consultant

    HCMS

    (Privately Held; 11-50 employees; Human Resources industry)

    May 2001November 2003 (2 years 7 months)


Helen Mitchell’s Education

  • RMIT University

    Master of Arts , Virtual Communication , 20042006

  • RMIT University

    Diploma of Arts , Professional Writing and Editing , 19962002


Additional Information

Helen Mitchell’s Websites:

Helen Mitchell’s Interests:

social media, Web 2.0, collaboration, virtual communities, communities of practice

Helen Mitchell’s Groups:

  •    Gurteen Knowledge Community
  •    Social Media Today
  •    CPA Australia
  •    Melbourne KMLF

Helen Mitchell’s Contact Settings

Interested In:

  • expertise requests
  • getting back in touch

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