General Manager - Knowledge Networks at CPA Australia
Melbourne Area, Australia
General Manager - Knowledge Networks at CPA Australia
Melbourne Area, Australia
Helen is a virtual communications professional who is passionate about the possibilities that social media and Web 2.0 create for collaboration, learning and knowledge sharing. She has over 10 years experience in web strategy, e-products and content development.
As General Manager - Knowledge Networks for CPA Australia, she leads the business unit responsible for knowledge exchange, CPA Library and virtual learning technologies. Knowledge Networks' objective is to provide members of CPA Australia with streamlined and integrated access to and exchange of online information, learning, resources and 'know how'. We connect people to knowledge and people to people.
Helen’s work and research focuses on understanding the shift in how we connect and communicate via the web. This includes online communities, their underlying behaviours and success drivers, and the collaborative spirit that enables them. Collective knowledge is harnessed, shared, discussed and improved through the participation of many.
Web 2.0, Enterprise 2.0, social media, virtual communication strategy, e-learning, knowledge management, collaboration
(Online Media industry)
January 2009 — Present (11 months)
As General Manager - Knowledge Networks for CPA Australia, Helen leads the business unit responsible for knowledge exchange, CPA Library and virtual learning technologies. Knowledge Networks' objective is to provide members of CPA Australia with streamlined and integrated access to and exchange of online information, learning and resources.
(Non-Profit; Accounting industry)
September 2007 — December 2008 (1 year 4 months)
Responsible for the strategies and frameworks for enabling ‘member knowledge exchange’ in online mediums. With a communications focus, this includes energising participation in Web 2.0 tools, blogs, wikis, user generated content, virtual communities of practice, and other forms of social media.
In her role as Knowledge Exchange Manager for CPA Australia, she instigates strategies and leads a team to implement projects to bring about change in how the organisation connects with its members, and how members connect with each other.
(Non-Profit; 201-500 employees; Accounting industry)
December 2003 — September 2007 (3 years 10 months)
(Privately Held; 11-50 employees; Human Resources industry)
May 2001 — November 2003 (2 years 7 months)
Master of Arts , Virtual Communication , 2004 — 2006
Diploma of Arts , Professional Writing and Editing , 1996 — 2002
social media, Web 2.0, collaboration, virtual communities, communities of practice