Telco Account Manager at Cisco
Portugal
- Current
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- Service Providers Account Manager at Cisco
- Past
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- System Engineer at Acitel
- Education
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- Instituto Superior de Ciências do Trabalho e da Empresa
- Göethe-Institut Portugal
- Instituto Superior Técnico
- Escola Secundária de Santiago do Cacém
- Recommended
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25 people have recommended Helder - Connections
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500+
connections
- Industry
- Computer Networking
Helder dos Santos’s Summary
Responsible, within Cisco's Video Technology Group, for video equipment sales development and for establishing and maintaining relationships with the Cable Operators in the Mediterranean area, bridging the technical and operational resources located at Cisco centres around the world.
Accountable for the achievement of bookings, delivery and expanding the business in general.
With 4 Outstanding Professional Performance Awards and a seat at Motorola’s Portuguese Country Council, served as Motorola’s Home & Networks Territorial Account Director and WiMAX Business Developer for Portugal.
Serving as Sonaecom Account Director, successfully sold and subsequently managed, the supply of half of its Radio Access Network equipment for both 2nd and 3rd generations networks, and a myriad of services in the areas of Cell Planning & Optimization, site ranking and acquisition, 2.nd line technical support, turnkey network rollout and integration & commissioning of Motorola equipment. In the Value Added Services and Network Convergence arena, supplied Sonaecom’s Push-to-X server, the IPTV Set-top boxes and led Motorola to the short list of suppliers for Sonaecom’s FTTH network.
Previously was the Technical Director of HLC-T&MM, an emerging landline and fully integrated network operator, reporting to the CEO and in-charge of the Engineering, the Network Planning & Design, the Network Rollout, the Interconnection Agreements, the Customer Premises installations, the Billing Platform and the Networks Operation & Maintenance, for convergent telecom solutions ranging from voice centric least cost routing to Internet service provisioning.
Before that was the Technical Team Leader for the Medium to High Range Systems in a Philips and Alcatel Business Communications reseller.
Helder dos Santos’s Specialties:
Headend; DOCSIS 3.0; E-QAM; Optical Node; HFC Plant; Account Strategy Planning; Sales Growth Strategy; Profit & Loss Management.
Interconnection Agreements; Service Level Agreements; Framework Agreements.
Landline and Cellular Engineering; Network Planning & Optimisation; Deployment.
Customer premises installations; Value Added Services Platforms.
Triple-Play, moving to Quad-Play; Network Convergence.
Installation & Commissioning of Corporate Communications Solutions.
Helder dos Santos’s Experience
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Account Director
Motorola
(Public Company; 10,001 or more employees; MOT; Telecommunications industry)
August 2000 — May 2008 (7 years 10 months)
Motorola Account Director for Sonaecom, a Portuguese Telecoms group with interests in both wireless and wireline operations, supplying half of its Wireless Infrastructure of both 2nd and 3rd generations networks, Cell Planning & Optimization services as well as Network Rollout and Integration & Commissioning services. In the convergence space, supplying the Push-to-X server.
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Technical Director
HLC
(Privately Held; 51-200 employees; Financial Services industry)
August 1998 — July 2000 (2 years )
HLC is a Portuguese land line operator. I reported directly to the CEO and was in-charge of the Engineering, the Network Planning & Deployment, the Interconnection Agreements, the SLA's, the Customer premises installations, the Billing Platform and the Operations. These operations delivered services ranging from voice centric least cost routing to data packet routing as an ISP, ending in the integration and convergence of both services and networks.
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Access Network Department Manager
Maxitel
(Privately Held; 51-200 employees; MXT; Telecommunications industry)
August 1996 — July 1998 (2 years )
Co-ordinating the Installation and Maintenance of the entire Customer’s Terminal Equipment for accessing Maxitel’s Network.
Co-ordinating the Technical Support on Customer Care.
Developing the Sales Competence amongst the Commercial Teams and Resellers.
Pre-sales support on the Engineering Projects of large Corporate Customers. -
System Engineer
Acitel
(Privately Held; 51-200 employees; Telecommunications industry)
August 1994 — July 1996 (2 years )
Installation & Commissioning Team Leader for both Philips and Alcatel Large Business Communication Solutions.
Helder dos Santos’s Education
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Instituto Superior de Ciências do Trabalho e da Empresa
Post-graduation , Corporate Finance , 2006 — 2006
- Activities and Societies:
- PAGE @ INDEG
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Göethe-Institut Portugal
Grundstufe , Deutsch , 1992 — 1995
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Instituto Superior Técnico
BSc (Hons) , Telecoms Engineering , 1988 — 1994
- Activities and Societies:
- 1994- Image Communication Group of the Telecommunications Institute (I.T.): Development of a morphological image encoder within the RACE European Science Project.
1992 to 1994- Revista Técnica of the Associação dos Estudantes do Instituto Superior Técnico: Cooperation with the editing team of “Técnica”, the most representative Portuguese scientific research magazine, led by Prof. Abreu Faro.
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Escola Secundária de Santiago do Cacém
High School , Technologies , 1980 — 1988
- Activities and Societies:
- Students Association
