
Head, Capability Development at Gas Business Unit, PETRONAS
Malaysia

Head, Capability Development at Gas Business Unit, PETRONAS
Malaysia
Instructional System Design
- Nine year of experiences in developing e-learning solutions including software simulations, job aids, embedded learning, evaluations, and assessments for both CD-ROM mediums and web platform
- Apply various analysis tools to analyze client’s human performance problems
- Able to consult and recommend learning / training interventions using instructional design and adult learning principles
- Implement Kirkpatrick's evaluation model and leverage qualitative data to add value to clients
Project Management
- Experiences in leading global-scale projects and manage complex capability development projects of broad scope with matrix reporting relationships to various stakeholders
- Apply Program Life Cycle (PLC) and Transition Change Management (TCM) principles in project management
- Effective communicator and facilitator in negotiating and managing stakeholders
- Experience in leading four Corporate Social Responsibility social and education programs with children transit homes
- Appointed as leader to 50 induction program participants
Technical
- Proficient in e-learning authoring tools such as Adobe Captivate, Adobe Macromedia, Adobe Flash, and Adobe Photoshop
- Able to administer Knowledge Management Systems such as Lotus TeamSpace and Microsoft SharePoint
- Deep knowledge in Reusable Learning Objects and SCORM implementation
- Fast learning curve at navigating and learning new tools and business processes
INSTRUCTIONAL SYSTEM DESIGN. 8-yr experience. Scope and analyze e-learning projects. Recommend media intervention for learning design. Proficient in development tools e.g. Macromedia suites and Adobe Photoshop. Implement Kirkpatrick's evaluation model and leverage data to add value to clients. PROJECT MANAGEMENT. Project lead experiences (both training and learning system deployment) impacting global developers and learners. TECHNICAL KNOWLEDGE. Proficient in SCORM and Reusable Learning Objects.
(Privately Held; Oil & Energy industry)
June 2007 — Present (2 years 6 months)
CAPABILITY BUILDING
Implement Gas Business Building Capability for all the five departments in GBU and Joint Venture (JV) companies in Thailand and Indonesia. Provide consultation to JV companies in developing External Relationship Management strategy.
KNOWLEDGE MANAGEMENT
Lead the department’s Knowledge Management System (Gas & LNG Net) migration project from Lotus TeamSpace to Microsoft SharePoint platform. Scope of project includes migration of legacy content and customization of SharePoint features to extend existing capabilities.
MINDSET INTERVENTION
Focal person for the corporate-wide PETRONAS Tracking Survey 2008 and achieved 100% respondent rate for the department. Lead five Community Service Projects with group of volunteers at a Children transit home in Kuala Lumpur. Lead facilitator for the department’s Change Conversation between Vice President of Gas Business and Heads of Departments.
(Public Company; 10,001 or more employees; INTC; Semiconductors industry)
September 2004 — June 2007 (2 years 10 months)
Developed and maintained over 50 e-learning courses to global Intel audience for the Sales & Marketing Group, Distribution & Services Group, and supply chain group on various tools such as Enterprise Resource Planning (SAP), Customer Information Management Systems (Siebel), Marketing Resource Management (MRM), Business Intelligence (Channel Information Center), and reporting tool (MicroStrategy).
Member of the Technical and Innovation Leadership forum. Lead 8 team members of the eLearning Strategic Workforce. Piloted new business processes and technical specifications for adoption of Reusable Learning Object.
Award / Customer Testimonial
- Special Innovation Mention award on Reapplying Widgets Innovation for e-Learning & Knowledge Management
- “Dogmatic in his drive for delivering a quality product as promised and when promised.”
- Training related calls decreased from 13.75% at pre-implementation to 12/5000 (0.24%) during stabilization.
(Government Agency; 5001-10,000 employees; Information Technology and Services industry)
June 2000 — August 2004 (4 years 3 months)
1. Conceptualized the MyGfL models, components, and architecture,
2. Formulated the MyGfL Standards Expert Group and organized two Review Sessions,
3. Drafted the Web Resource, Learning Objects, and e-Learning System Guidelines for MyGfL which will be submitted to the National Consultative Committee for e-Learning and SIRIM (Standards and Industrial Research Institute of Malaysia) for standardization process of Malaysia Standards for e-Learning,
4. Benchmark and gather best practices of worldwide initiatives on grid for learning, i.e. National Grid for Learning (NGfL, UK), Education Network Australia (EdNA), TKI - Te Kete Ipurangi (New Zealand Online Learning Center),
5. Oversee the development of learning objects (LO) as well as the aggregation of metadata records for LO.
6. Secure a chair in the SIRIM Technical Committee on Learning Technology. The committee is accountable to come out with the Malaysian Standard on e-learning.
(Privately Held; 11-50 employees; Information Technology and Services industry)
October 1998 — May 2000 (1 year 8 months)
1. The nature of the job is to determine the learning strategies and techniques for imparting the content to the learner. Mediums of instructions are CD-ROMs,
2. Developed the following courseware for the use of Universiti Tun Abdul Razak students:
a. Introduction to RDBMS Using MS ACCESS
b. Programming in Visual Basic
c. Introduction to C++
d. History of Scientific Ideas
3. Perform all necessary analysis,
4. Liaise with the Subject Matter Expert (SME) to develop learning objectives, courseware content and structure, and
5. Design formative and summative evaluation instructions.
Master , Business Administration , 2002 — 2003
Bachelor of Engineering , Electrical Engineering , July 1996 — August 1998
PROMUDA, Young Chambers of Professional Malaysia
1. Patent filed for Metadata Management System (MMS). MMS is a tool aimed to facilitate tagging of resources to comply to Dublin Core and Scorm v1.2 and 2004 for Web Resources and Learning Objects respectively. MMS is the only web-based tool for this purpose. MMS also incorporates a quality control workflow for each metadata record.
http://www.mimos.my/index.php?sub=6&ma=37&cat=achievements&sub_id=18
2. Parramatta Chamber of Commerce Prize for ‘Economic Contexts for Managers', Donated by the Parramatta Chamber of Commerce.