Douglas Hawks

Current

Technology Consultant at Topaz Bridge
Principal Consultant at HawkSystems

Past

Service Delivery Manager at Denali Advanced Integration
Systems Engineer at Providence Health & Services
Services at Office of The Governor - Mississippi

Systems Administrator at Together in the Harvest, Inc.

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Education

University of Washington

Recommended

14 people have recommended Douglas

Connections

203 connections

Industry

Information Technology and Services

Douglas Hawks’s Summary

Senior Technology Project Leader and Consultant with 13 years experience building and supporting businesses and Windows based networks and systems. Beyond advanced technical skills, able to bring adeptness at leveraging technology to improve business process. Primarily focused on projects to build new technology infrastructure and systems or enhancements to existing systems. Able to communicate effectively with management and non-technical employees as well as IT staff and developers. Able to lead teams and individuals to achieve excellence.

Douglas Hawks’s Specialties:

Project leadership, turnaround, analysis

Douglas Hawks’s Experience

Technology Consultant

Topaz Bridge

(Privately Held; Computer Software industry)

January 2009 — Present (7 months)

At Topaz Bridge I built out the technology and communications infrastructure and processes. I deployed Exchange 2007, SQL 2008, MOSS 2007 all built on Windows Server 2008 heavily leveraging Hyper-V for dense and efficient utilization of hardware. Also supported infrastructure for several SAP systems. Additionally provided product development input related to user experience and core technology infrastrucutre.
Principal Consultant

HawkSystems

(Information Technology and Services industry)

February 2008 — Present (1 year 6 months)

Founded and operated in all capacities of technical support and project delivery for small business IT clients. Built company completely from scratch including marketing plan and messaging to creating partnerships with complementary businesses. Serviced multiple clients simultaneously.
• Built business plan and model around remotely supporting clients with limited onsite commitment
• Performed analysis of existing technology and proposed sensible modifications to increase stability and supportability.
• Executed several client projects including website re-architecture, Sharepoint deployment, VMware ESX deployment and server consolidation
Service Delivery Manager

Denali Advanced Integration

(Privately Held; Information Technology and Services industry)

May 2000 — March 2008 (7 years 11 months)

During my tenure at Denali Advanced Integration I worked in nearly every capacity on the customer facing front. I began as a technical team member and field services tech then moved quickly into a lead role directing other team members.
At times I worked on product documentation and specifications, requirements gathering, and requirements testing or QA in a strict SDLC environment.
I took the initiative to gain a better knowledge in the project management space and began to work as a Project Manager and eventually the Service Delivery Manager role.
In the Service Delivery Manager role I grew our client computing group by 100% during a 3 month period and oversaw various projects as well as participating in pre-sales solutions development for clients in the internet, wireless and healthcare verticals.
• Responsible for the delivery of project and on-going engagements for clients as well as performing on-site consulting services for clients needing technical project management, systems analysis, project execution and engineering. Managed teams of up to 50 technicians and engineers at various clients with responsibilities ranging from training to hiring and separation.
• Recognized as company top performer 3 years straight.
• Consistently engaged to turn around at-risk projects. Turn around leader on three projects that were 50%-60% behind schedule.
• Performed project coordination and leadership for upgrade that came in over $100,000 under budget.
• Managed the following types of projects: Intranet integration, desktop remediation for HIPPA compliance, client OS and software upgrade, PC replacement, software platform upgrade.
Systems Engineer

Providence Health & Services

(Non-Profit; Hospital & Health Care industry)

October 2002 — June 2004 (1 year 9 months)

In the Systems Engineer role, I provided expertise on desktop technologies for various projects as well as began work on the consolidation to a standardized image across a network of 4 states with 4 distinct IT organizations.
• Design, execute and evaluate desktop related technologies including print, application and systems management.
• Selected as subject matter expert for evaluating new products and solutions.
Services

Office of The Governor - Mississippi

(Government Administration industry)

January 1999 — April 1999 (4 months)

Provided technology support and services to executive staff members.
Systems Administrator

Together in the Harvest, Inc.

(Non-Profit; 11-50 employees; Information Technology and Services industry)

January 1996 — December 1998 (3 years)

I acted as the de facto systems admin for a small non-profit that grew from 2 computers to a network of 15 computers, servers and various print devices. I performed all aspects of configuration and troubleshooting across the platform.