
Principal at Rubicon Consulting
San Francisco Bay Area

Principal at Rubicon Consulting
San Francisco Bay Area
Fortunate to have worked with some of the finest people and companies in Silicon Valley in various roles and capacities. Accessible and optimistic, I am an excellent listener, out-of-the-box-thinker, and collaborative problem solver.
I work with individuals and management at high tech companies as a trusted advisor, management consultant, development coach, and web strategist.
(Public Company; 1001-5000 employees; Entertainment industry)
November 2003 — October 2005 (2 years)
Responsible for the communication, collaboration, and community systems behind DreamWorks Animation's intranet.
(Computer Software industry)
October 1999 — November 2003 (4 years 2 months)
As a founder, I built this start-up and led the design and development of a Web-based constituency communication system from initial concept through deployment. The patent-pending software was deployed in environments such as Skype, Foveon, Pyra, Kontiki, and the DMA. Was invited to showcase Public Mind at Esther Dyson's PC Forum 2003.
(Privately Held; 201-500 employees; Internet industry)
March 2003 — July 2003 (5 months)
Recruited to help develop the strategy and information architecture for SAP DevNet (www.sdn.sap.com), a new on-line community for software developers.
(Public Company; 10,001 or more employees; Computer Hardware industry)
November 1997 — September 1999 (1 year 11 months)
Responsible for training HP software engineers in the effective use of Web technologies and tools. Worked with HP-internal clients on issues related to Web strategy, user experience, information architecture, Web development, business process redesign, and risk management.
(Privately Held; 51-200 employees; Internet industry)
September 1994 — August 1996 (2 years)
Co-founded a start-up to realize an early vision of specialty retailing on the Web. Responsible for all aspects of on-line store design and development, business processes improvement, interface design, as well as corporate I.D. and quality. Designed all the user interaction concepts for the first secure shopping environment on the Web; managed 24x7 production systems and technology, all tiers of support, customer feedback and evolving business requirements. Wrote, coauthored, edited, and published original site content, software tools documentation, and business processes.
(Public Company; 5001-10,000 employees; Computer Hardware industry)
July 1993 — August 1994 (1 year 2 months)
As technical marketing communication consultant, wrote the GeoPort Hardware & Protocol Specification and reference architecture led by Apples OEM and Licensing group for VERSIT, a consortium that included AT&T, Siemens, Apple, et. al.
(Privately Held; 201-500 employees; Computer Hardware industry)
March 1991 — June 1993 (2 years 4 months)
In various roles, I was recruited to develop the out-of-box and user experience for aspects of customer interaction with the company, on-line documentation, and computer products. I defined requirements for OLIAS, HaLs On-line Information Access System, wrote the HaL Software Process Handbook to streamline the companys application software development efforts and business processes. Wrote internal documentation to support chip design, simulation, and process technology.
(Public Company; 1001-5000 employees; Computer Hardware industry)
December 1989 — March 1991 (1 year 4 months)
Managed technical and marketing communications for the Programming Products and CASE Tools group. Represented the System Software Division for SGIs Continuous Process Improvement program. As a Sr. Technical writer in the Advanced Systems Division, I developed SGIs first on-line end-user document delivery of IRIX-4D Installation Notes, wrote a strategic management review of the state of SGIs future software development efforts and best practices by interviewing executives and managers world wide, and wrote and edited on-line and hard-copy technical documentation for developers, system administrators, and end users.
(Public Company; 1001-5000 employees; SCOX; Computer Software industry)
June 1987 — December 1989 (2 years 7 months)
I wrote, edited, and produced on-line technical documentation for end users and system administrators. Developed hard copy and on-line, self-paced training curriculum. Managed the development of the XENIX Third-Party Directory.