Harry Fozzard

Current

Director at Linksolutions BPO
Managing Director at Brand Archipelago

Past

VP Learning & Recruiting Operations at Voxx Corporation
Vice President, Marketing at Voxx Corporation
Vice President at HTE8

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Education

University of Florida

Recommended

4 people have recommended Harry

Connections

240 connections

Industry

Outsourcing/Offshoring

Websites

Harry Fozzard’s Summary

Over ten years of working at the intersection of offshoring processes, human resource optimization through innovative learning strategies and developing interesting ways of presenting information.

Enterprising Marketing Executive with proven success in B2B marketing communications, promoting offshore outsourcing and establishing and retaining successful business relationships. Strong background in managing organizational transformations to efficient, higher functioning and more cohesive working units. Holds extensive key industry contacts in Southeast Asia and Eastern Europe; possesses innate abilities and insight concerning innovative corporate branding. Highly skilled in all areas of product development, from initial concept and design to ongoing enhancement and implementation of marketing strategies. Additional capabilities in:

Harry Fozzard’s Specialties:

BPO, Business Process Outsourcing, Offshore Outsourcing, Philippines, Call Center, Contact Center, Operations Management, Business Development, Web Application Development, Web Development, Web Marketing, Web Design, Training, Learning, Recruiting, Staffing, Placement, Quality, Human Resources, HR

Harry Fozzard’s Experience

Director

Linksolutions BPO

(Privately Held; Outsourcing/Offshoring industry)

2008 — Present (1 year)
Managing Director

Brand Archipelago

(Privately Held; 11-50 employees; Outsourcing/Offshoring industry)

April 2005 — Present (4 years 4 months)

Brand Archipelago specializes in helping BPOs locate operations to the Philippines with support services including business planning, site selection, staffing, education, and program management.
VP Learning & Recruiting Operations

Voxx Corporation

(Outsourcing/Offshoring industry)

August 2005 — March 2007 (1 year 8 months)

Leadership of a team of recruiting and learning professionals to prepare incoming teleservices representatives to work on a variety of programs in the Financial Services, Telecommunications, Retail Services, Controlled Publishing, and Subscription Services domains.
Vice President, Marketing

Voxx Corporation

(Outsourcing/Offshoring industry)

April 2001 — April 2006 (5 years 1 month)

Identify and establish strategic alliances and partnerships and support the development of new business opportunities. Engineered, documented and managed organizational transformation to service delivery model. Develop and implement marketing and PR/IR strategies for publicly traded company. Conduct offshore PR campaigns in Philippines and India focused on recruitment and awareness; handle investor relations for publicly held company, coordinating IR firms, PR firms and financial institutions. Developed wholesale channel approach to provide private-labeled contact center services to domestic providers through network of offshore facilities. Administered migration of service set from commodity service delivery to consultative, value-added engagement approach. Raised the bar for talent recruiting within contact center industry in Philippines through innovative messaging approach.
Vice President

HTE8

(Outsourcing/Offshoring industry)

2000 — 2001 (1 year)