Mobile User Experience Consultant
Zürich Area, Switzerland
Mobile User Experience Consultant
Zürich Area, Switzerland
- Marketing/ Process and Technology Consulting
- Information Architecture
- Customer Interaction Strategy
- Usability
- X-Cultural Communication
- Virtual and International Teams
- Higher Education
- Project Management
- Capability to communicate difficult subjects effectively between technical and non-technical fields
- Analytical/ decision-making skills with a strong attention to detail
- Ability to work effectively in a multi-tasking/ multi-project environment
- Creativity and Humor
(Self-Employed; Internet industry)
February 2006 — Present (3 years 6 months)
& the Red Fez is a stream of projects, ideas, and inspirations, ranging from international marketing to IT - mixed with some completely unrelated topics of personal interest.
(Privately Held; Telecommunications industry)
December 2008 — June 2009 (7 months)
(Telecommunications industry)
December 2008 — June 2009 (7 months)
(Privately Held; 51-200 employees; Internet industry)
September 2008 — November 2008 (3 months)
(Higher Education industry)
2004 — 2008 (4 years)
Topics:
- Information Architecture
- Interaction Design
- X-Cultural Communication Applied to Digital Devices
- Online Project Management Processes (Research, Strategy, Design, Implementation, and Operations)
(Internet industry)
June 2007 — September 2007 (4 months)
(Public Company; 10,001 or more employees; MSFT; Computer Software industry)
February 2006 — January 2007 (1 year)
Responsibilites:
- Sales and marketing business stakeholder management across EMEA
- Evangelization of local standard approaches concerning business roles, processes, tools and data
- Proposal of a holistic training approach that goes beyond tool feature trainings
- Gathering, summary and feedback of local process and tool requirements back to Corporate IT
- Deployment of internal and partner-facing sales and marketing tools for all segments to local subsidiaries
- Consulting in strategic and tactical tasks as workshop preparations, role definitions and team as well as stakeholder communication
(Privately Held; 1-10 employees; Internet industry)
August 2002 — January 2006 (3 years 6 months)
Responsibilities:
- Managed projects for digital media, mainly but not exclusively for international Web sites
- Coordinated virtual project teams in different countries
- Developed content and information architecture concepts for the digital medium
- Consulted the sports marketing team of BMW as well as the Allianz Group
- Developed the concepts for and managed numerous online experience projects for the Microsoft Corporation in Switzerland and Germany
- Consulted Microsoft EMEA in the adoption of a global midsize business online experience
Accounts: Allianz Global, BMW Sports Marketing, DKSH, European Patent Organization, Microsoft Germany, Microsoft EMEA, Microsoft Switzerland
(Educational Institution; Higher Education industry)
2003 — 2006 (3 years)
Topics:
- Information Architecture for Media Marketing
- Online Project Management in Electronic Marketing
- Digital Devices and Usability in Marketing
(Information Technology and Services industry)
September 1999 — July 2002 (2 years 11 months)
Responsibilities:
- Managed projects for digital media, mainly but not exclusively for international Web sites
- Developed technical concepts for the digital medium
- Developed HTML templates and coordinated two migrations of the German Microsoft site in 1999 and 2001
- Managed numerous online experience projects for the Microsoft Corporation in Switzerland and Germany
- Managed the implementations for a content management system developed by the agency for the Microsoft Corporation in Germany, Switzerland, Malaysia, and several local customers
- Conducted trainings of the content management system in the various countries
- Managed the Microsoft account from a technical perspective
Accounts: Microsoft Germany, Microsoft Malaysia, Microsoft Switzerland, Microsoft UK
PhD , Biophysics , 1993 — 1998
Dipl.-Phys. Univ. , Physics , 1987 — 1992
Abitur , 1977 — 1986
PMI, DPG