Storage Infrastructure Manager at Complete Genomics Inc.
San Francisco Bay Area
Storage Infrastructure Manager at Complete Genomics Inc.
San Francisco Bay Area
11 more...
The Problem
Most software products fail because they do not make the transition from engineering to operations.
Open Source Consulting (OSC) has spent a decade working with companies using UNIX/Linux compute-farms to deliver their product. We have developed a reliable method for establishing and running large scale IT operations.
What OSC Provides
OSC saves failing and in-danger products that rely on UNIX/Linux compute-farms.
The common attributes of our customers are:
• Their main source of revenue is from a product running on a compute-farm.
• IT operations issues are overwhelming the business.
• There is friction between engineering and operations or there is no operations group dedicated to running the product.
• Key products are 30% over-budget, 30% over-schedule or are significantly not meeting requirements.
Process:
OSC is a high-touch consultancy. We partner with clients and are committed to taking on the issues standing in the way of a robust, manageable system. Having identified areas of improvement, OSC follows a process to implement baseline stability in the organization:
• Standardizing Processes
• Stabilizing technology
• Defining the operations space
• Assigning ownership
• Setting realistic expectations
• Supporting executive management
• Setting a clear vision
Management:
OSC adds significant value by providing both technical and management consulting. In addition to identifying and resolving the systems based issues, we work with the C and VP level to create an operations department that is ahead of the business in capacity and responsiveness.
Technology:
Technology organizations need more than management consulting. A senior architect with the appropriate experience will work at the command-line level to define what is and is not working in client’s systems.
ASP, SaaS and SOA production support; server architecture; hiring, training and managing Unix/Linux system administrators; creating long-term supportable systems and processes; live cut-overs; corrective action plans for staff.
Unix/Linux infrastructure work and training, Operational restructuring, mentoring/coaching, Poor Charlie’s Almanack, art and culture.