Hans Jacobsen

Current

• Director, Data Center at Stanford School of Medicine

Past

• Director, Operations at Grand Central Communications
• Senior Director, Operations at FirstIP Networks
• Director, Operations at Excite@Home

• Networking and Systems Consultant at VM Labs, Inc.
• Systems Administrator at nVIDIA
• Network Administrator at Atari Corporation

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Education

• Whitman College
• Seven Hills Upper School

Recommended

26 people have recommended Hans

Connections

500+ connections

Industry

Internet

Hans Jacobsen’s Summary

I build teams and teams of teams. We build processes that work. We all learn a lot along the way and have fun.

Hans Jacobsen’s Specialties:

ITIL (change management, capacity planning, SLA management), high availability solutions, on-time project completion, storage subsystems, networking, security, hiring people who work out even if I move on, business continuity, management up and down the ladder

Hans Jacobsen’s Experience

• Director, Data Center

  Stanford School of Medicine

  (Educational Institution; 10,001 or more employees; Research industry)

  October 2005 — Present (3 years 10 months)

  - Effective ITIL Process implementation, with scheduled change
  - Vendor management - now all vendors meet commitments and products do what they are supposed to.
  - Managing Data Center as non-profit business - doubling customers annually, pays for and hired for double-sized staff
  - Technology leadership - my team implemented enterprise storage, enterprise virtualization, working through RAC and Oracle 11 as well as DR
  - Data Center facilities - started with neat wiring and hot/cold aisles, now working on PUE with Liebert XD systems. Working to build or use Tier III data center. Establishing DR site with colocation provider.
  - demolished time spent on firefighting while gaining huge swaths of time for projects. More than doubled monitoring points while reducing notifications by 95% and strongly improving uptime

• Director, Operations

  Grand Central Communications

  (Privately Held; 51-200 employees; Information Technology and Services industry)

  July 2001 — October 2005 (4 years 4 months)

  -Manager in charge of all customer facing system operations, networking, database administration functions, SLA management
  -Oversee all internal IT issues
  -Ownership of planning, budget, hiring

• Senior Director, Operations

  FirstIP Networks

  (Privately Held; 11-50 employees; Information Technology and Services industry)

  October 2000 — May 2001 (8 months)

  -Reported to CEO in charge of all operations and IT functions.
  -Hired and managed operations and database engineering team.
  -Product ready on-time and under budget

• Director, Operations

  Excite@Home

  (Public Company; 1001-5000 employees; ATHM; Information Technology and Services industry)

  May 1996 — October 2000 (4 years 6 months)

  -Responsible for operations of Excite@Home’s web products, the chief source of revenue of the Excite division, consisting of more than 40 products, 150 million dynamically generated page views per day, and an infrastructure of over 3000 heterogeneous servers with over 1Gb utilized internet connectivity housed in Excite-built world-class datacenters. (remember this was in the 90s)
  -Implemented capacity improvements, product launches, and relationships with partner companies, and moved uptime to 99.9% to exceed internal and external SLA’s. Increased company revenue through these improvements by over three percent.

• Networking and Systems Consultant

  VM Labs, Inc.

  (Privately Held; 51-200 employees; Computer Hardware industry)

  January 1996 — July 1996 (7 months)

  Set up internal network, unix, and NT systems (NFS, DNS, NIS, Sendmail, POP/IMAP, RAS, Backups) on a contract basis, and documented the system well enough that it was still set up unchanged as of July, 2001 with x5 more users. Advised about network and systems architecture.

• Systems Administrator

  nVIDIA

  (Public Company; 51-200 employees; NVDA; Semiconductors industry)

  September 1995 — May 1996 (9 months)

  -Administered all systems in company, including simulation farm, firewalls, Lotus Notes, Solaris, and NT servers.

• Network Administrator

  Atari Corporation

  (Public Company; ATAR; Computer Games industry)

  March 1992 — October 1995 (3 years 8 months)

  -Set up secure internet connection
  -Set up corporate email system
  -Set up and managed corporate NFS, DNS, NIS
  -Managed connecting different systems (PC/Mac/Solaris/Irix/Atari Unix/Netware/VMS/TOS)
  -Tested games, wrote documentation for games, wrote levels for games, helped design games and had a blast

Hans Jacobsen’s Education

• Whitman College

  B.A. , Math/CS , 1987 — 1991

• Seven Hills Upper School

  1984 — 1987