Chief at 3am Otternal
Phoenix, Arizona Area
- Current
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- Chief Otter at 3am Otternal
- Widget Wrangler ( product evangelist) at GoDaddy.com
- Past
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- Customer support lead. at Obongo / ( AOL)
- Tech support team lead at Universal Tax Systems
- Education
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- Perth College
- Connections
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53
connections
- Industry
- Internet
- Websites
John Paxton’s Experience
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Chief Otter
3am Otternal
(Internet industry)
December 2007 — Present (2 years )
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Widget Wrangler ( product evangelist)
GoDaddy.com
(Privately Held; 1001-5000 employees; Internet industry)
2001 — Present (8 years )
Sorry it's an ineffable mix of research, qa, playtime and epistemological and ontological anarchism. E.g I don't want this to sound like a job resume by stealth I like working for GD.
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Customer support lead.
Obongo / ( AOL)
(Privately Held; 51-200 employees; Internet industry)
March 2000 — December 2001 (1 year 10 months)
Research technical issues, provided written solutions and guidelines based on results.
Administrate/support internal CRM software ( Kana)
Manage vender relations with external partners relating to end user/ training on site.
Supervised an offshore email support line
Writes Internal training materials and trains staff. Including on site training with international partner. -
Tech support team lead
Universal Tax Systems
(Privately Held; 201-500 employees; Computer Software industry)
September 1998 — December 1999 (1 year 4 months)
Tech lead for Tax Software co. Left to go to CA with my wife otherwise would like to have stayed with the company. Worked 830 to 10pm during tax season which gives you an idea of my work ethic when agreed upon. This role encompassed extensive communications, database, dos and windows trouble shooting to support single to multi user clients for tax preparation software. My team achieved the highest resolution/ call rate for 13/ 16 weeks during tax season.
John Paxton’s Education
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Perth College
HND , Media Advertising , 1991 — 1994
A semi vocational theoretical course that included all areas of media production that are now obsolete, apart from as an art form, or as exhibits in a broadcasting museum. Yep Even in 1992 we were still editing tape with a splice block and razor. Titling with an Amiga and editing to a +/- 2 frames single point editing suite. That was meant to prepare you for a job in ..
Thank the FSM for podcasting I can now do on my desk what 3 years of state funded education couldn't.
Additional Information
John Paxton’s Websites:
John Paxton’s Interests:
Podcasting, new media, shooting, Sea otters, motorcycles, and politics as a spectator sport, Ice Hockey
John Paxton’s Contact Settings
Interested In:
- consulting offers
- job inquiries
- expertise requests
- reference requests
- getting back in touch
