Technical Writer at Microsoft
Greater Seattle Area
- Current
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- Technical Writer at Microsoft, contract through Aquent
- Past
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- Freelance Technical Writer at CCG
- Lead Software Development Engineer in Test at Microsoft Corp., Inc
- Software Test Engineer, Unified Communications BU at Cisco Systems, Inc.
- Program Manager at Microsoft
- Stress Test Lead at Microsoft Mobile Internet
- Teaching Assistant at School of the Art Institute of Chicago
- Education
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- The School of the Art Institute of Chicago
- Boston University
- Bellevue Community College
- Recommended
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5 people have recommended Gwen - Connections
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204
connections
- Industry
- Information Technology and Services
- Websites
Gwen Zierdt’s Summary
BCC Certificate in Technical Writing
BCC Certificate in Technical Editing
MFA School of the Art Institute of Chicago
Gwen Zierdt’s Specialties:
Technical Writer, Technical Content, User Guides, Deployment Guides, Whitepapers, Marketing Collateral, Technical Blogs, SEO
Gwen Zierdt’s Experience
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Technical Writer
Microsoft, contract through Aquent
(Public Company; MSFT; Computer Software industry)
September 2007 — Present (1 year 11 months)
I currently am the content writer for System Center Operations Manager Connectors.
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Freelance Technical Writer
CCG
(Writing and Editing industry)
March 2007 — January 2008 (11 months)
Provide B2B marketing collateral and web content for software services
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Lead Software Development Engineer in Test
Microsoft Corp., Inc
(Public Company; 10,001 or more employees; msft; Computer Software industry)
February 2006 — March 2007 (1 year 2 months)
Customer Advocacy Tools Test Lead for MSN. Part of a team developing end to end customer assitance tools for MSN and Microsoft products beginning with Self Help through Case Management within Microsoft Product Support.
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Software Test Engineer, Unified Communications BU
Cisco Systems, Inc.
(Public Company; 10,001 or more employees; csco; Telecommunications industry)
October 2004 — February 2006 (1 year 5 months)
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Program Manager
Microsoft
(Public Company; 10,001 or more employees; MSFT; Computer Software industry)
2002 — 2004 (2 years)
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Stress Test Lead
Microsoft Mobile Internet
(Public Company; Telecommunications industry)
2001 — 2002 (1 year)
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Teaching Assistant
School of the Art Institute of Chicago
(Non-Profit; 1001-5000 employees; Fine Art industry)
1996 — 1998 (2 years)
Graduate Teaching Assistant for Fine Arts Courses.
Additional Information
Gwen Zierdt’s Websites:
Gwen Zierdt’s Groups:
Society of Technical Communication
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Society for Technical Communication -
CISCO -
Boston University Alumni -
Original Microsoft Alumni (& Employees) -
Microsoft - Current and Former Employees -
School of the Art Institute of Chicago Alumni -
Aquent Network -
Recession Camp Seattle
Gwen Zierdt’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- new ventures
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
