
Professional Services Engineer at IBM-XIV
Israel

Professional Services Engineer at IBM-XIV
Israel
A highly skilled Systems Engineer with extensive experience in designing, implementing and troubleshooting corporate networks.
* Troubleshooting complex multi-platform environments
* Maximizing performance of networks and servers
* Deploying dynamic, secured and optimized IT infrastructure
* Microsoft Windows Server System and Technologies
* Microsoft Active Directory Services
* Microsoft Exchange Messaging Systems
* Virtualization Solutions from Microsoft, VMware and Xen
* HP & IBM Servers & Enterprise Hardware
* Red Hat Linux Enterprise Servers & Services
* Multi-layer switching networks
(Public Company; IBM; Information Technology and Services industry)
August 2008 — Present (1 year 4 months)
Member of the Host-Side development team.
Working on the Windows/Linux/Solaris Host Attachment softtware packages of XIV, and other host<-->storage related issues.
* C/Python development
* Engineering-level troubleshooting for Host-Side issues
(Government Agency; 10,001 or more employees; Military industry)
August 2004 — April 2008 (3 years 9 months)
Team member of exclusive group having sole responsibility for a large-scale mission critical network with a mix of Windows/UNIX servers and cross-platform network services.
Responsibilities included:
• Improving existing IT infrastructure, removing single points of failure, achieving high-availability, and enforcing strict security policies.
• Provided escalated technical support for fellow workers and mission-critical systems.
Major projects completed:
• Upgrading all workstations and servers to Windows XP/Windows Server 2003/CentOS 4.x and other latest technologies
• Designing and implementing 4th LAN topology, equipment (Cisco-based), and network services
• Implementing pro-active monitoring solutions for network traffic, hardware faults and Windows/Linux operating systems and services
• Optimizing the data center by implementing VMware Virtual Infrastructure 3 and migrating to virtual servers and consolidating servers
• Designing a DRP site for high availability
(Privately Held; 1-10 employees; Information Technology and Services industry)
July 2003 — August 2004 (1 year 2 months)
Part-time freelance outsourcing agent concurrent with high school studies.
• Performed exhaustive troubleshooting for escalated issues for customers in various fields, such as in hardware failures, OS crashes, security, data loss, and disaster recovery.
• Provided consulting services for small businesses in LAN design, deployment for branch offices, internet connectivity and email functionality
(Public Company; 51-200 employees; dddc; Telecommunications industry)
June 2000 — August 2003 (3 years 3 months)
Joined corporate IT team during vacations while attending middle/high school studies.
• Provided in-person technical support to Jerusalem office employees and to New-York and London offices via telephone/remote assistance
• Installed workstations and servers, and repaired hardware faults
• Deployed a customized desktop environment for the customer service department
• Constructed a new lab for the QA department, enabling the deployment of machines with various hardware/software configurations in minimum time for testing company products
BSc , Computer Science , 2007 — 2010 (expected)
High School Diploma (Bagrut) , 2001 — 2004
TechNet
GigaBet - Israeli Radio Show on Internet, Technology & Science (2007-2008)
InterBet - The First Israeli Internet Radio Program (1996-2003)
Certificate of Excellence, IDF (2006)
Certificate of Excellence, Minstry of Education (2004)