Gustavo Lens Minarelli, CGEIT

Current

• Postgraduate Professor at Fundação Oswaldo Aranha (FOA)
• Project Manager at Modulo
• Independent Professional at IT Services and Information Lifecycle Management Consulting (Self-employed)

• Associate at Lens & Minarelli

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Past

• Project Manager at Capgemini Consulting
• Instructor at IT Partners
• Consultant at Hewlett Packard

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Education

• EXIN
• ESPM Business School
• Faculdade de Engenharia Industrial

• ISACA
• Módulo Education Center
• Quint Academy
• Quint Academy - EXIN
• Colégio Friburgo

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5 more...

Recommended

20 people have recommended Gustavo Lens

Connections

363 connections

Industry

Management Consulting

Websites

• Lens & Minarelli Associados
• Módulo Security
• My Website

Gustavo Lens Minarelli, CGEIT’s Summary

- Works with C-Level executives to establish organization wide GRC Framework, while integrating good practices for Human Resources, Investment and Value Management, IT Service Management (ITIL / ITSM); Project and Portfolio Management, Enterprise Security and Risk Management, during the Management of Change, assessment, Gap Analysis, design and implementation of IT Governance and business integration to maximize corporation business goals.

- IT Governance practice business development and service delivery, developing end to end solutions, since portfolio development, implementation, until post sale and post implementation phases. Worked with top telecom companies, manufacturing, banking, healthcare and government segments.

- Leading collaborative work with account managers, support and operations areas, finance, legal and marketing to ensure a high-level of customer satisfaction. Developing and leading communication plans, press releases and white papers. Community/customer evangelist; design, proposal, sales and Pre-sale of solutions focused on IT Service Management - Service Support and Delivery - and Business IT Alignment.

- Applying and automating innovative GRC and Business Lifecycle Management solutions, designed to improve agility as the programme adapts to changing business needs and respond to compliance requests, also integrating Information management, business intelligence, content intelligence, documents, controls and evidence management, classification and archiving.

Strengths:

2009: Awarded by ISACA (top score Central/South America Dec 2008 exam). One of the first Brazilian CGEIT professionals.

2007: ISO27001 Lead Auditor (Certified)
2007: COBIT Foundations Certification

2005: IT Service Support and Service Delivery course to Service Managers and preparation to acquire the ITIL Master Certification (Quint)

2004: MBA in Marketing Management (ESPM Business School São Paulo)

2002: ITIL Foundations Certification (EXIN)

Gustavo Lens Minarelli, CGEIT’s Specialties:

Service Management, Business Process Management
Project Management (PMBok - PMI)
GRC - Governance, Risk and Compliance
CobiT, COSO, Sarbanes Oxley
Information Lifecycle Management (ILM)
ITIL, ISO 20000 (IT Service Management)
Balance Scorecard (Strategic Management)
Management of Change (MOC), Awerness
ISO27000 (security) ISO14000 (environmental) ISO9000 (quality)
SOA Architecture, ITIL/ITSM Solutions
Network Management
MS Information Work Solutions
Marketing, Community Evangelism

Gustavo Lens Minarelli, CGEIT’s Experience

• Postgraduate Professor

  Fundação Oswaldo Aranha (FOA)

  (Higher Education industry)

  2007 — Present (2 years )

• Project Manager

  Modulo

  (Privately Held; Information Technology and Services industry)

  November 2006 — Present (3 years 1 month)

  - Helping Organizations to align Governance with the business strategy and main stakeholders priorities for investments, causing the IT, the business and the audit areas to work together to yield increased productivity, performance, reliability and credibility.
  - Conducting assessment by focusing on risk management, business continuity and impact analysis
  - Leading Forensic Investigations
  - Standarazing Governance, Risk and Compliance management, providing quality and reliability to IT Governance.
  - Helping organizations to comply with regulatory requirementes such as information security requirements set forth in the Sarbanes-Oxley act, PCI (credit card) and others.
  - Instructor for MCSO and ISO27001 LA
  
  - Conducted the development of an automated solution to standardize hospital accreditation programmes from capturing, managing retaining and delivering a wide variety of information and suport strategical decisions with risk and compliance indicators.
  
  Some projects and activities: Petrobras, Ecopetrol, FMC Technologies, TBG, INCA, IBM, UPS, Redecard, TIM, CSN, PREVI, DATAPREV

• Independent Professional

  IT Services and Information Lifecycle Management Consulting (Self-employed)

  (Self-Employed; Myself Only; Management Consulting industry)

  August 2004 — Present (5 years 4 months)

  - Pre-sales and workshops in IT Service Management, IT Governance and Planning to Implement IT Service Management, with Management of Change (MoC).
  - Volunteer, coordenating an ITIL Special Interest Group in São Paulo at 2005 (ge-itil-sp)
  - Volunteer, colaborating for ge-itil-rj (ITIL Special Interest Group in Rio de Janeiro)

• Associate

  Lens & Minarelli

  (Management Consulting industry)

  2000 — Present (9 years )

  Lens & Minarelli helps senior executives think creatively about their career options and develop the tools and approaches necessary to successfully find a new role, evaluate entrepreneurial options, or obtain a board seat.
  Helps senior executives to manage them career lifecycle and transitions, providing one-on-one, face-to-face consulting. Combines assessment, feedback and coaching to guide executives in improving their leadership effectiveness and their businesses bottom line results.

• Project Manager

  Capgemini Consulting

  (Public Company; 10,001 or more employees; CAP; Management Consulting industry)

  May 2005 — November 2006 (1 year 7 months)

  - IT Service Management and CIO Consulting
  - Project Management, Management of Change
  - Designing ITSM Solutions, including a methodology to Implement Service Improvement Programmes, that should bring flexibility to the management of services, control and agility (fast results) to the management of change, using PMBok best practices.
  - Based on ITIL/ITSM best practices and others, promoting process alignment with business strategies, improving ROI and productivity.
  - IT Governance, Cobit and Sarbanes-Oxley Consulting, including a project at a big multinational organisation (Unilever), auditing Sarbox, analysing gaps and planning changes and improvements to mitigate risks.
  - Adopting BSC - Balance ScoreCard to manage and comunicate IT Service Management, Service Improvement Programmes, projects strategy and their alignment with stakeholders and business goals.
  
  Some projects and activities: Accenture, Computeasy, BrT, Microsoft, Hedging-Griffo, PakPrint, Politeno, Uneb, Unilever.

• Instructor

  IT Partners

  (Privately Held; 11-50 employees; Management Consulting industry)

  May 2005 — November 2006 (1 year 7 months)

  - ITIL Foundations Instructor (certified)
  - Cobit Foundations/IT Governance Instructor (certified)
  - Training Microsoft Sales Team and Partners at Information Work Solutions Value Creation

• Consultant

  Hewlett Packard

  (Public Company; HPQ; Computer Hardware industry)

  January 2001 — August 2004 (3 years 8 months)

  ITSM - IT Service Management Consulting
  Consulting & Integration
  
  - Developing, administering, coordenating and implementing end to end solutions for IT Service Management, underpinning the ITSM best practices.
  - Consultant for ITSM projects, high Availability and Mission Critical services (process, tools implementation and people coaching).
  - Consultant for IT Asset Management (ITAM) solutions (process and tools development and implementation), to enable better IT Services.
  - My job experience started at HP, before the acquisition of Compaq. Following up that process allowed me to understand the strategy and methodologies adopted during the changes made on a big organization.
  
  Some projects and activities: Brasil Telecom, CPM, Furnas, Itau, Optiglobe, Telefonica Data Center.

Gustavo Lens Minarelli, CGEIT’s Education

• EXIN

  ISMAS , Information Security Management Advanced based on ISO/IEC 27002 , 2009

  Intended for everyone who through their position is involved in, for example, the implementation, evaluation and reporting of information security, such as the Information Security Manager (ISM) and the Information Security Officer (ISO) or the Line Manager and the Project Manager.

• ESPM Business School

  MBA , Marketing and Management , December 2004

• Faculdade de Engenharia Industrial

  Telecomunications 1996 — 2002

• ISACA

  CGEIT , Certified in the Governance of Enterprise IT , 2008

  CGEIT is an ISACA certification program for professionals charged with satisfying the IT governance needs of an enterprise.
  
  IT governance is an integral part of enterprise governance and consists of the leadership and organizational structures and processes that ensure that the organization's IT sustains and extends the organization's strategies and objectives. (ISACA)

  Activities and Societies:

  Top score in Latin/South America

• Módulo Education Center

  Lead Auditor: ISO/IEC 27001 2007

• Quint Academy

  ITIL , IT Service Management , 2004

  IT Service Support and Service Delivery course to Service Managers and preparation to achire the ITIL Master Certification. (Quint)

• Quint Academy - EXIN

  ITILF , IT Service Management Foundation , 2002

  ITIL Foundations Certification - Information Technology Infrastructure Library (ITIL), a library, developed by UK government, describing an integrated vision based in processes and IT Service Management best practices (EXIN)

• Colégio Friburgo

Additional Information

Gustavo Lens Minarelli, CGEIT’s Websites:

• Lens & Minarelli Associados
• Módulo Security
• My Website

Gustavo Lens Minarelli, CGEIT’s Interests:

IT Service Management, ITSM, ITIL, PMP, PMI, PMBok, eTOM Project Management, Prince2 Marketing, IT Marketing, Customer Relationship Management, CRM IT Governance, IT Strategy, ICT strategy, Cobit, 6Sigma New technology, IT, TI, ITC, ICT, Information and Technology Investing, BOVESPA Help Desk, Service Desk, Service Center, Contact Center, SAC, Incident Management, Problem Management, Change Management, Configuration Management. Release Management, Availability Management, Continuity Management, IT Service Continuity, Business Continuity, Desaster Recovery, Capacity Management, Service Level Management, ITIL Business Perspective, HP ITSM Reference Model, Resources Management, Human Resources

Gustavo Lens Minarelli, CGEIT’s Groups:

Ge-ITIL-SP,
HP Alumni,
ISACA,
PMI,

•    HP Alumni
•    ITSM (ITIL) Professionals
•    ITIL V2&V3 (5000+)
•    IT Governance
•    ISACA
•    ISACA Professionals
•    ISACA - IT Governance Professionals
•    ITIL v2 / v3 Service Management (ITSM) and ISO 20000 + Subgroups
•    COBIT 4.1
•    The ITIL Group
•    Certified Project, Program & Portfolio Managers
•    ITIL tools (1000+)
•    ISO 38500 for IT Governance
•    IT Service Management Forum
•    Lead Auditor ISO 27001 Community
•    HP Connections
•    EXIN Certified Professionals
•    ISACA Members
•    Governance, Risk and Compliance Management (GRC)
•    Certified in the Governance of Enterprise IT (CGEIT)
•    IT Governance Institute - Focusing on Val-IT implementations as a Governance Solution
•    Disaster Recovery Journal (DRJ)
•    Business Continuity & Disaster Recovery Consultants
•    CGEIT Network
•    CPISM/A Group
•    FEI - Engenharia
•    Governança, Riscos e Conformidade em TI
•    GRC, Governance, Risk and Compliance - Specialist
•    Quint Wellington Redwood ITIL Students
•    CGEIT Exam Candidates
•    Fans of Digsby
•    Modulo - Solutions for IT GRC
•    Governança de TIC
•    GE-ITIL-SP
•    Ética - Profissionais Éticos
•    Chief Networking Officer - CNO
•    Quint Alumni
•    ISACA Educational Events
•    Quint BRAZIL Students
•    Lens & Minarelli
•    OrSiSo Group
•    Modulo EMEA
•    Consultores Curitiba
•    Solutions for GRC

Gustavo Lens Minarelli, CGEIT’s Honors:

Earned the highest score in the Central/South America geographical region on the December 2008 CGEIT examination. Invited to be honored at the Latin America CACS (September 2009)

Gustavo Lens Minarelli, CGEIT’s Contact Settings

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