
Entrepreneur - Hospitality & Travel business
Nice Area, France

Entrepreneur - Hospitality & Travel business
Nice Area, France
Strategic consulting
22 years experience, in the hospitality sales & operations as well as in tourism technology.
3 ebooks on "PMS", "Promote and sell an independent hotel" and "IT for the hospitality industry". Several articles published in the French hotel newspaper (both weekly & monthly issues) L'Hôtellerie.
European Coordinator of HTNG (Hospitality Technology Next generation) www.htng.org
Strategic consulting in Hospitality and Technology
(Hospitality industry)
June 2001 — Present (8 years 6 months)
Hospitality consultant focused on strategic added value and added topics in technology and marketing
Several achievements:
- strategic IT consulting for a 200 hotels chain
- Worldres agent
- Training center for several softwares (PMS, CRS)
- Sales & Marketing representation contract with several independent properties
- Management contract with several independent properties
Specialties:
Strategic consulting for technology vendor, distribution actor
Consulting & training services for Hospitality : hotels, hotel chains
Operational marketing
Representation
Fields: distribution, marketing, sales, technology, operations, management
(Transportation/Trucking/Railroad industry)
October 2006 — November 2009 (3 years 2 months)
www.mustlimousines.com
Brand new Limousines Services company in Paris.
Excellent level of service with a customer centric approach and a pricing far under competitors'.
What's a limo service ? transport someone from point A to point B ? or make a real experience to happen ?
(Internet industry)
December 2004 — May 2006 (1 year 6 months)
Availpro.com is known as CRS, payment system & channel management for independent hotels and chains
When both Vincent and I arrived, company only had 3 staff and had more than 70% of its turnover from one main client. After 18 months, the company had
- doubled its number of properties using the CRS
- increased its turnover by 250%
- signed real business partnerships with many distribution actors: PEGS, Booking, Orbitz...
- developped real 2-ways connectivity with many distribution actors
- Venture Capital for 1.5 M€ from SIPAREX in March 2006
After VC entry, we sold our shares and left the company for new challenges
(Public Company; Leisure, Travel & Tourism industry)
September 2002 — July 2003 (11 months)
Ratestogo.com, a last minute hotel reservation website, had been launched in Australia and NZ in May 2002 and was targetting to enter the European market. At that time, its model was to collect full payment from guest at time of booking.
After we changed RTG's business model (10% online payment only, ie RTG's commission), we launched RTG in France as primary European country and got 450 independent hotels in less than 6 months, an average 1 room / hotel / day after 4 months only. Together with Global Marketing Mgr at RTG, we worked in right direction, ie more product to attract more customers and more customers to fill more hotel rooms... After 6 months, RTG had become THE online distributor that every French/Belgium hotel was willing to work with. As from then, the funniest part - the exploration part - of the challenge had gone and leaving RTG was an evidence.
As from Spring 2003, other European countries offices opened.
A few months later, Orbitz/Cendant acquired Hotelclub.com and Ratestogo.com, both part of Flairview Travel
(Privately Held; 11-50 employees; Internet industry)
December 2000 — March 2001 (4 months)
CRS & Booking Engine
(Privately Held; 11-50 employees; Computer Software industry)
October 1999 — June 2000 (9 months)
PMS vendor
(Hospitality industry)
June 1987 — October 1999 (12 years 5 months)
Several positions in hotels and resorts
- night porter
- receptionnist
- head of reception
- front office manager
- room division manager
- sales manager
- IT manager
- deputy GM
- GM
BSc, High Honours , Hospitality Management
Law degree, High Honours , Law
Regional co-ordinator of HTNG - www.htng.org
Member of the "Comité de Modernisation de l'Hôtellerie Française" - www.comitemodernisation.org