Gretchen Rost, PHR

Current

Regional Owner at Mom Corps

Past

Client Services Manager - SVP at Wachovia Corporation
Operations Manager at Wachovia Corporation
Recruiting Manager at Wachovia Corporation

Senior Recruiter at Wachovia Corporation
HR Consultant at BDO Seidman, LLP

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2 more...

Education

University of North Carolina at Charlotte

Connections

338 connections

Industry

Staffing and Recruiting

Websites

My Company

Gretchen Rost, PHR’s Summary

Accomplished professional with exemplary leadership experience in Human Resources, Talent Management and Recruiting Operations. Key competencies in operations, performance management, talent identification and project management. Expertise in aligning business objectives, work culture, and recruiting programs, policies, and practices. Superb communication skills and relationship building skills. Experience enhanced with HR, recruiting and sales experience across multiple industry verticals.

Gretchen Rost, PHR’s Specialties:

• Talent Acquisition and Retention • Talent Identification • Succession Planning • Compensation • Strategic Planning
Human Resources Management • Diversity • Customer Service and Satisfaction • Performance Management
Training • Significant Project Management • Leadership Development • Budget Administration • Change Management • Organizational Development • Operations Management

Gretchen Rost, PHR’s Experience

Regional Owner

Mom Corps

(Privately Held; Staffing and Recruiting industry)

October 2009 — Present (3 months)

Mom Corps is a premier staffing solution. Corporations come to Mom Corps for direct access to top-tier, experienced professional talent not available through traditional employment channels. Experienced professionals look to Mom Corps for tools and information to evaluate their career choices as they seek non traditional employment. Through our staffing services, online job board, annual conference, and career resources, Mom Corps connects the 35,000+ highly-qualified candidates in our database with hundreds of the nation's most prestigious employers.

As the Regional Owner, I have responsibility for the Charlotte, NC Market including operations, client development and recruiting.
Client Services Manager - SVP

Wachovia Corporation

(Financial Services industry)

March 1993 — October 2009 (16 years 8 months)

Developing the FirstPlace model supporting over 7000 hiring managers, 3500 contract employees and 72 team members geographically dispersed.

Maintaining multiple departments including the Corporate Library, FirstPlace Operations and the FirstPlace Business Partner team. Scope includes 17 direct reports, geographically dispersed with diverse skill levels and responsibilities.

Developed and implemented processes, policies and technology to support department growth from start-up to $200 mm in 16 years.

Built infrastructure for twelve geographically dispersed FirstPlace site locations with concentration in IT, Professional and Staffing level recruiting.

Led design and implementation of corporate-wide program to retain displaced team members (STAR program) and reconnect alumni with the organization, with a specific focus on the retiree population (NextPlace). Year over year 18-20% of critical displaced and alumni talent was consistently retained through both of these programs.

Built infrastructure and implemented a corporate-wide program to retain Wachovia alumni, with a specific focus on the retiree population.

Chaired Pandemic planning committee responsible for building and implementing processes for Wachovia Recruiting.

Authored business case, designed and launched a Corporate Library with a budget of $150K. Since inception, increased usage by 300% while staying 22% under budget.

Managing team of Human Resource Relationship Partners responsible for performance management of over 3500 employees throughout the Wachovia footprint.

Developed and implemented process improvement initiatives that increased customer satisfaction scores (from 5.8 to 6.8 on a 7 point scale) and creating efficiencies for supporting higher business volumes.

Developed strategy and hiring initiatives to build and institutionalize an inclusive culture resulting in 54% People of Color and 82% Women or People of Color.
Operations Manager

Wachovia Corporation

(Financial Services industry)

1998 — 2003 (5 years )

Successful implementation of three application tracking and two selection and assessment software solutions with focus on business continuity.

Led team of 70 professionals located throughout Wachovia footprint through change management needed to implement new processes, technology and policies that maximized performance.

Designed and implemented multiple paperless programs supporting corporate Go Green initiative that included the production of an online application.

Ensured recruiting compliance and audit readiness.

Ensured data integrity for multiple recruiting applications.

Managed recruiting programs, processes and technology initiatives from a functional perspective. This includes both project and operations responsibilities.

Administered training on recruiting processes and technology resulting in 98% end user compliance.

Streamlined and standardized processes and infrastructure for twelve FirstPlace site offices, geographically dispersed, resulting in increased ROI year-over-year.
Recruiting Manager

Wachovia Corporation

(Financial Services industry)

1995 — 1998 (3 years )

Effectively led a team of 25+ recruiting professionals responsible for hiring all levels of Wachovia contract employees resulting in over 2000 hires per year and an increased marketshare of over 50% within the first year.

Designed and championed the FirstPlace value proposition of providing high quality talent at reduced costs, preserving shareholder value.

Continually reviewed service delivery and implemented innovate products to care for client needs.

Developed and leveraged recognition, rewards and metrics to motivate, validate and substantiate.

Led multiple hiring projects that successfully staffed anywhere from 50-300 seats within 15-60 days.

Design scorecards and performance metrics that drove incentive programs to maximize employee performance.

Motivated team to exceed clients expectations in every interaction and deliver an extraordinary candidate experience. Average Customer Satisfaction score was 6.6 on a 7 point scale.
Senior Recruiter

Wachovia Corporation

(Financial Services industry)

1993 — 1995 (2 years )

Responsible for professional, technical and general staffing recruiting

Managed 60-100 openings with a 97% fill ratio on a consistent basis.
HR Consultant

BDO Seidman, LLP

(Public Company; 1001-5000 employees; Accounting industry)

1991 — 1993 (2 years )