User Experience Architect
Greater Minneapolis-St. Paul Area
User Experience Architect
Greater Minneapolis-St. Paul Area
Strategy & Planning
I collaborate with the right people to create clear requirements and strategies based on business priorities, marketing goals, research, and user needs.
Information Architecture
I develop site architectures that are easy to navigate and make finding information easy. My goals for the user are less frustration, higher productivity, and higher satisfaction.
Interface Design
I create detailed wireframes that provide a roadmap of a Web site.
User Research
I research and understand users’ needs and take that knowledge to empower those users to accomplish their tasks.
Usability Optimization
I clearly explain how improve usability, increase efficiency, and increase profitability of a site through usability testing, heuristic reviews, and design reviews.
Writing & Editing
I use best practice in writing scannable content that works effectively on the Web and in technical documentation.
• Information Architecture
• Interface Design
• Usability Testing
• Expert Site Review
• User Research
(Public Company; 1001-5000 employees; IPG; Public Relations and Communications industry)
June 2008 — Present (4 months)
Designed the user experience and information architecture for the following Web sites:
• Amway/YMCA: Inspiring Wellness
• U.S. Army: Army Ed Space
• U.S. Census: Portal Redesign
All projects are currently in development. Stay tuned for URLs.
(Public Company; 201-500 employees; Insurance industry)
May 2008 — June 2008 (2 months)
Redesigned user experience and information architecture for crop insurance quoting application.
(Public Company; 10,001 or more employees; BBY; Retail industry)
November 2007 — February 2008 (4 months)
Designed the user experience and information architecture for projects on BestBuy.com and MyRewardZone.com.
(Privately Held; 11-50 employees; Hospital & Health Care industry)
April 2007 — October 2007 (7 months)
Designed the user experience and information architecture for www.carol.com.
(Non-Profit; 1001-5000 employees; Information Technology and Services industry)
September 2006 — April 2007 (8 months)
Designed the user experience and information architecture for projects on Medica.com.
(Public Company; 10,001 or more employees; UNH; Insurance industry)
September 2005 — September 2006 (1 year 1 month)
Redesigned the user experience and information architecture for five sections of myuhc.com.
(Public Company; STJ; Medical Devices industry)
November 2001 — September 2005 (3 years 11 months)
Designed the user experience and information architecture for projects on SJM.com and the St. Jude Medical Intranet.
(Public Company; 10,001 or more employees; SFN; Staffing and Recruiting industry)
July 1999 — November 2001 (2 years 5 months)
U.S. Bank
Designed and developed Flash-based training for how corporate credit card transactions are processed through U.S. Bank's Customer Automation & Reporting Environment (C.A.R.E.).
Medtronic
Wrote a user guide and quick reference guide for Medtronic's Neurological Division's sales software.
(Public Company; Computer & Network Security industry)
January 1998 — June 1999 (1 year 6 months)
Created technical hardware user guides and OEM documentation.
(Public Company; Industrial Automation industry)
January 1997 — December 1997 (1 year)
Created technical documentation including:
• Software User Guides
• Engineering & Service Bulletins
• Technical Illustrations & Wiring Diagrams
• Installation Sheets