Gretchen Enger

Current

• Information Architect (Contractor) at Weber Shandwick

Past

• Enterprise Architect (Consultant) at RCIS
• Information Architect (Contractor) at Best Buy
• Consumer Experience Lead at Carol

• Sr. User Interface Designer at Medica
• Sr. User Interface Designer (Contractor) at UnitedHealth Group
• User Interface Designer at St. Jude Medical
• Information Designer (Consultant) at Spherion Consulting
• Technical Writer at Storage Technology
• Technical Writer at The Trane Company

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Recommended

8 people have recommended Gretchen

Connections

160 connections

Industry

Information Technology and Services

Gretchen Enger’s Summary

Strategy & Planning
I collaborate with the right people to create clear requirements and strategies based on business priorities, marketing goals, research, and user needs.

Information Architecture
I develop site architectures that are easy to navigate and make finding information easy. My goals for the user are less frustration, higher productivity, and higher satisfaction.

Interface Design
I create detailed wireframes that provide a roadmap of a Web site.

User Research
I research and understand users’ needs and take that knowledge to empower those users to accomplish their tasks.

Usability Optimization
I clearly explain how improve usability, increase efficiency, and increase profitability of a site through usability testing, heuristic reviews, and design reviews.

Writing & Editing
I use best practice in writing scannable content that works effectively on the Web and in technical documentation.

Gretchen Enger’s Specialties:

• Information Architecture
• Interface Design
• Usability Testing
• Expert Site Review
• User Research

Gretchen Enger’s Experience

• Information Architect (Contractor)

  Weber Shandwick

  (Public Company; 1001-5000 employees; IPG; Public Relations and Communications industry)

  June 2008 — Present (4 months)

  Designed the user experience and information architecture for the following Web sites:
  
  • Amway/YMCA: Inspiring Wellness
  • U.S. Army: Army Ed Space
  • U.S. Census: Portal Redesign
  
  All projects are currently in development. Stay tuned for URLs.

• Enterprise Architect (Consultant)

  RCIS

  (Public Company; 201-500 employees; Insurance industry)

  May 2008 — June 2008 (2 months)

  Redesigned user experience and information architecture for crop insurance quoting application.

• Information Architect (Contractor)

  Best Buy

  (Public Company; 10,001 or more employees; BBY; Retail industry)

  November 2007 — February 2008 (4 months)

  Designed the user experience and information architecture for projects on BestBuy.com and MyRewardZone.com.

• Consumer Experience Lead

  Carol

  (Privately Held; 11-50 employees; Hospital & Health Care industry)

  April 2007 — October 2007 (7 months)

  Designed the user experience and information architecture for www.carol.com.

• Sr. User Interface Designer

  Medica

  (Non-Profit; 1001-5000 employees; Information Technology and Services industry)

  September 2006 — April 2007 (8 months)

  Designed the user experience and information architecture for projects on Medica.com.

• Sr. User Interface Designer (Contractor)

  UnitedHealth Group

  (Public Company; 10,001 or more employees; UNH; Insurance industry)

  September 2005 — September 2006 (1 year 1 month)

  Redesigned the user experience and information architecture for five sections of myuhc.com.

• User Interface Designer

  St. Jude Medical

  (Public Company; STJ; Medical Devices industry)

  November 2001 — September 2005 (3 years 11 months)

  Designed the user experience and information architecture for projects on SJM.com and the St. Jude Medical Intranet.

• Information Designer (Consultant)

  Spherion Consulting

  (Public Company; 10,001 or more employees; SFN; Staffing and Recruiting industry)

  July 1999 — November 2001 (2 years 5 months)

  U.S. Bank
  Designed and developed Flash-based training for how corporate credit card transactions are processed through U.S. Bank's Customer Automation & Reporting Environment (C.A.R.E.).
  
  Medtronic
  Wrote a user guide and quick reference guide for Medtronic's Neurological Division's sales software.

• Technical Writer

  Storage Technology

  (Public Company; Computer & Network Security industry)

  January 1998 — June 1999 (1 year 6 months)

  Created technical hardware user guides and OEM documentation.

• Technical Writer

  The Trane Company

  (Public Company; Industrial Automation industry)

  January 1997 — December 1997 (1 year)

  Created technical documentation including:
  • Software User Guides
  • Engineering & Service Bulletins
  • Technical Illustrations & Wiring Diagrams
  • Installation Sheets

Gretchen Enger’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures
• expertise requests
• reference requests
• getting back in touch