
Strategic Marketing & Innovation Sensei
Greater Los Angeles Area

Strategic Marketing & Innovation Sensei
Greater Los Angeles Area
Basically, a top-liner: Strategic thought leader with passion for growth via innovative product management, marketing & business development.
• Proven Leader: Resourceful, strategic thinker, practical organizer and problem solver with demonstrable success in start-up, turnaround and mature environments. Successful track record spanning multiple industries including Internet services & equipment, mini-printers & printer mechanisms and consumer electronics.
• Innovator: Extensive experience in strategic planning, business development & product management. Product lead for the first PC telex messaging software (Graphnet), the first Postscript-to-fax network delivery service (Western Union), and the AT&T WorldNet ISP service.
• Principles-Driven: Accountable, ethical and creative
• Team Builder: Strong ability to direct work and create a team-oriented work environment.
• Technology Savvy: Extensive knowledge of web-based technologies and emerging social networking / mass collaboration applications.
General Management, business development, strategic planning, product marketing & innovation management
(Privately Held; 1-10 employees; Management Consulting industry)
June 2007 — Present (2 years 2 months)
Group VP focused on assisting companies' to create top-line growth through execution of strategic marketing, product innovation and business development solutions.
Quantum Leaders, a management consulting firm, helps CEOs execute strategy to achieve rapid growth. The focus is purely on strategy execution at all levels of the organization. Quantum Leaders serves middle-market companies and business units or divisions of Fortune 1000 companies. Quantum Leaders’ unique Integrated Solutions™ brings together the best of business process improvements, leadership development and people development ensuring their clients achieve the results they want in the shortest time possible.
(Self-Employed; Myself Only; Management Consulting industry)
September 2006 — June 2007 (10 months)
Founder and principal of this consulting services firm focused on helping businesses transform their energy level by implementing the necessary contexts, processes and decision-making frameworks which promote innovation, strategic differentiation and product success. We enable our clients to implement product innovation processes, achieve operational excellence, and establish “Blue Ocean” strategic differentiation and market-share capture in both mature and emerging markets.
Client portfolio includes CyberianSoft, developers of the LeadEx e-marketplace platform for the buying and selling of leads within the mortgage brokerage and other industries. Assisting CyberianSoft in the creation of its seminal business and operational plans with the objective of achieving market introduction and initial 3rd party investment in 2007.
(Privately Held; 11-50 employees; Electrical/Electronic Manufacturing industry)
September 2001 — August 2006 (5 years)
Executive VP & COO with GM level responsibilities for this North American trading company of Citizen Watch of Japan. CSA provides bar code and receipt printing hardware solutions to the commercial sector, with emphasis on the hospitality, logistics and medical market sectors.
In a turn-around environment, successfully transformed a demoralized and under-performing organization into a results-oriented, higher-performing and principles-based team.
Led the integration of CBMA operations with that of Citizen America Corp. Reversed firm’s protracted revenue decline trend; grew annual revenues for period ‘02-‘05 by 37% over ‘01 levels. (First period of 4 consecutive years of revenue growth for CSA in over 10 years.) Only firm in industry to grow sales revenues over this period.
Improved gross margins from 16.4% to 18.7% via operational efficiencies from outsourcing of non-core functions and strengthening of direct sales and systems engineering efforts.
(Privately Held; 1-10 employees; Security and Investigations industry)
February 2001 — April 2001 (3 months)
Brought in by owners to lead portable video surveillance systems firm in its transition from proof of concept stage into next phase of growth and solidification of financial, operational, sales, marketing and other business infrastructures. Increased revenues by over 52% during 4 month tenure via recruitment of professional sales force. Executed name change across operational and marketing domains. Formulated product and technology evolution plan for next generation service platform.
(Privately Held; 201-500 employees; Telecommunications industry)
December 1998 — November 2000 (2 years)
Directed strategic planning, competitive business intelligence and associated market research activities for global voice and data networking manufacturer. Designed & managed gate-based product development and release process.
(Public Company; 10,001 or more employees; T; Internet industry)
January 1995 — October 1998 (3 years 10 months)
Product management responsibilities for the identification and assessment of service, technology and key partnerships for AT&T's consumer internet access and IP Communications Services.
(Public Company; 10,001 or more employees; T; Internet industry)
January 1994 — January 1995 (1 year 1 month)
Thought leader on tiger team which identified and assessed technology and content partnerships for potential application within AT&T consumer online and internet service offerings. Drafted AT&T’s entry strategy for consumer online & internet services - WorldNet. Subsequently directed team that defined seminal business plan, service definition and operational plan for AT&T WorldNet, This consumer Internet service ultimately achieved ISP market-share leadership within the first 18 months of service, realizing revenues of over $200M in 1998. Led mission team in formulating AT&T WorldNet’s strategy, marketing and operational plans for IP-based communications services including VOIP chat, instant messaging and personal virtual communities. Aggressive marketing program resulted in reduction of more than 10% in annualized churn within customer base, equating to a defrayal of over $8M in customer acquisition costs.
(Internet industry)
1981 — 1989 (8 years)
BS , Public Administration , 1972 — 1977
Graduated cum laude
Photography, tennis, conflict simulations; Readings in business, history, technology & innovation
TechBiz Connection; Member, Board of Directors
American Electronics Association; Member of Executive & Membership Committees
Association for Corporate Growth - Orange County Chapter; Member of Marketing Committee
American Marketing Association; Member
American Association of Senior Executives; Member