University of Southern California - Marshall School of Business
Analytics and Predictive Analysis
Implementation Manager at PlanetDDS
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Analytics and Predictive Analysis
Currently serving as the Implementation Manager for PlanetDDS. I help single location and large group dental practices achieve optimal financial health through industry best practices with Denticon. By performing needs analysis and implementation consulting I ensure that dental practices can maximize their profitability while focusing on patient care.
I previously managed one of the largest private Orthodontic practices in Riverside and during my employment I played key roles in analyzing and developing company strategy. I have extensive managerial, interpersonal, and analytical skills. I have undertaken several analytical projects and worked with several companies on developing their products and services. Experienced in financial and marketing analysis.
• Coach practices on financial success through efficient operations
• Coordinate all client implementations of Planet DDS SaaS services
• Manage special projects and international expansions
• Harmonize installations of partner and other vendor products
• Perform needs analysis to implement best practices through value added services
• Analyze implementation processes to determine new points of automation
• Designed and implemented online marketing campaign
• Developed email newsletter to push product updates and news to customers
• Drafted a prototype company blog to be integrated with website
• Introduced policy of making published materials match Brazilian counterpart
• Researched new target audiences and marketing platforms i.e. “Pet friendly”
• Researched successful incubation programs to replicate their strengths
• Developed strategy for launching a technology incubator program
• Developed website for new incubation program
• Coordinated the availability of facilities to be used by future participants
• Developed list of companies to provide discounted resources to participants
• Prepared and presented a PowerPoint on the incubator to the forum
• Designed a model to calculate revenue streams from future projects
• Designed new template for responses to requests for proposals
• Developed executive leadership biographies to bolster Acorn’s reputation
• Drafted a prototype for a website redesign
• Redeveloped internship program to recruit students in multiple degrees
• Developed new services to be offered in partnership with March Life Care
• Supervise and manage staff
• Manage public relations with all referring offices
• Develop and implement marketing and promotional strategies
• Process bank reconciliation and prepare monthly revenue reports including P/L reports
• Process all insurance claims, follow up with disputes, and ensure all payments are received
• Prepare daily deposit and ensure all accounts are in balance
• Process monthly charges to all accounts and prepare statements
• Maintain accounts receivable, manage payment plans and collections
• Moderate patient flow directing staff and patients during busy hours
• Forecast projected monthly revenue
• Conduct new patient consultations and manage sales
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