Director of Online Products at CFA Institute
Charlottesville, Virginia Area
- Current
-
- Director of Online Products at CFA Institute
- Past
-
- Director, E-Learning & ONE Network at American Academy of Ophthalmology
- Director, Taiwan Operations at Oklahoma City University
- Director, Distance Learning at Chinese Culture University
- Director, Distance Learning / E-Learning at Mercy College
- Registrar at Manhattan School of Music
- Coordinator of Educational Support & Distance Learning at Houghton College
- Consulting Experience at Date below is a place holder, see the dates next to each consulting experince.
- Education
-
- State University of New York at Buffalo
- Houghton College
- Recommended
-
5 people have recommended Gray - Connections
-
127
connections
- Industry
- E-Learning
- Websites
Gray Harriman’s Summary
Learning - Strategy and Execution
• 20 years of experience creating leading-edge learning products, tools, and curricula that consistently deliver exceptional ROI.
• Success creating interactive environments that leverage multiple learning modalities including Web 2.0 / Learning 2.0 to improve learning efficiency and effectiveness, and maximize learner engagement.
• Recognized as e-learning leader as evidenced by numerous awards and teaching/speaking engagements.
----------------------
• Innovator – Experienced in adapting learning and technology to meet objectives
• Leader – Successful in competitive environments by maximizing quality and flexibility
• Strategic Thinker – Exceptional ability to design learning systems, processes, and strategy
• Passionate – Driven to the development of effective products or services
• Global Perspective – Effective in multi-cultural settings; fluent in Spanish; experience in Asia
----------------------
Extensive experience in e-learning, distance learning, adult learning, blended learning and the systems and instructional design approaches that support them. Directed Continuing Medical Education (CME), Financial Analyst online learning and Higher Education programs in the USA and Asia. Consulting experience in the USA and overseas. Experience in project management, program management, Web 2.0 site design, Learning 2.0, and Software-as-a-Service (SaaS). Experienced in the development of self-assessment and exam/test preparation products.
Gray Harriman’s Specialties:
E-Learning, Online Learning, Distance Learning, Blended Learning, Hybrid Learning, Curriculum Design, Instructional Technology, Learning 2.0, Assessment & Testing, Program Design, Instructional Design, Innovation, Training, Self-directed training, Adult Learning, Performance Improvement, Program Management, Project Management, Learning Management Systems, LMS, Continuing Medical Education, CME, Educational Administration, Teaching, Tutoring, Recruitment, Marketing, Spanish, Web 2.0, elearning
Gray Harriman’s Experience
-
Director of Online Products
CFA Institute
(Non-Profit; Financial Services industry)
March 2009 — Present (10 months)
Chartered Financial Analyst (CFA) Institute, a global, 100K member association of investment professionals that awards the CFA and CIPM designations.
• Direct research and evaluation of new e-learning production and delivery technologies, integrate these techniques and technologies into simulation cases, courses, and assessments
• Direct the development of online serious games and simulations
• Develop of m-learning capabilities and products for the iPhone, Blackberry, Android and Symbian OS.
• Lead instructional design and graphic design of online products
• Manage video capture and production.
• Direct the production of webcasts and podcasts
• Oversee entry of content into content management systems (CMS), and learning management systems (LMS)
• Coordinate production outsourcing -
Director, E-Learning & ONE Network
American Academy of Ophthalmology
(Non-Profit; 51-200 employees; Non-Profit Organization Management industry)
April 2000 — August 2008 (8 years 5 months)
Catapulted educational offerings to one of the most sophisticated e-learning sites in the medical community. Boosted revenues by 3,000% in eight years and enabled the capture of sponsorships. Budget: $1.7M; Reports: 7
Growth:
• Converted a $200K subsidized operation into a $3.5 million revenue center
• Increased production from 3 courses to 22 product lines
Process Improvement:
• Vastly increased e-learning product quality
• Drove resources, processes, and operations to deliver products on-spec, on-time, and on-budget
• Identified risks and solutions
• Lead simultaneous cross-functional e-learning teams
Product improvement:
• Greatly enhanced product usability, design, features, and performance
• Designed performance improvement and certification maintenance products
• Increased production of courses, cases, and self-assessment
Maximized impact:
• Deployed knowledge-on-demand architectures
• Delivered Continuing Medical Education (CME) e-learning -
Director, Taiwan Operations
Oklahoma City University
(Educational Institution; 201-500 employees; Higher Education industry)
May 1998 — April 2000 (2 years )
Recruited to raise awareness abroad for programs at the university. Developed an aggressive student recruitment and marketing plan that included restoring previously damaged relationships with recruitment centers and creating a web site and brochures in Chinese.
Produced plans and established partnerships for offering the university’s inaugural Executive MBA program in Taiwan.
• Marketed the university to Taiwanese students, alumni, and government organizations.
• Established cooperative agreements with study centers
• Trained recruiters
• Developed plans for a Taiwan-based Executive MBA program
• Coordinated recruitment in Taiwan and assisted in Korea
• Coordinated English as a Second Language (ESL) recruitment -
Director, Distance Learning
Chinese Culture University
(Education Management industry)
April 1997 — April 1998 (1 year 1 month)
Recruited for this one year assignment to design and deploy distance learning systems across three campuses and train faculty on distance learning interactive methodology.
Program garnered recognition from Taiwan’s Minister of education and paved the way for a joint MBA program with New York Institute of Technology.
• Designed and deployed distance learning systems and trained staff
• Developed instructional methodologies and trained faculty
• Supported operations at 3 campuses
• Assisted in launching distance learning programs with American universities.
• Delivered lectures about e-learning technology to graduate programs -
Director, Distance Learning / E-Learning
Mercy College
(Educational Institution; 501-1000 employees; Higher Education industry)
July 1995 — March 1997 (1 year 9 months)
Conceived and launched the college’s groundbreaking online distance program.
Designed the first online-only degree program to receive accreditation from the Middle States Association. Achieved this goal despite limited physical and technical resources and initial skepticism from faculty regarding online training modalities.
Boosted enrollment from initial pilot of 10 students to 500 students and a revenue of $1M+ in first full year of operation; consistently outperformed enrollment rates of competing virtual programs.
• Formulated a technology and educational plan.
• Rapidly expanded the college’s e-learning infrastructure
• Established the first regionally accredited online programs
• Increased enrollment by 200% overcoming competing programs
-- 1997 to 1998 on retainer as distance learning consultant and Asian recruitment adviser -- -
Registrar
Manhattan School of Music
(Education Management industry)
November 1993 — June 1995 (1 year 8 months)
Transformed the school’s cumbersome registration process to a more streamlined system that improved efficiencies, trimmed hours off the registration process, and improved customer satisfaction.
Significantly improved the student advisement by revamping the process to elevate records accuracy; new procedures resulted in improved planning of courses and schedules.
Expanded the learning experiences for students by introducing innovative distance learning. During a time when distance learning was still in its infancy, recommended a distance learning strategy that allowed the school’s maestro to continue to teach his students while on tour.
• Supervised all academic advising
• Streamlined course registration
• Managed student records activities
• Maintained accreditation
• Lead the development of distance learning -
Coordinator of Educational Support & Distance Learning
Houghton College
(Educational Institution; 201-500 employees; Higher Education industry)
June 1985 — October 1993 (8 years 5 months)
Designed distance learning systems using audio-graphic, video conferencing, and online environments during the nascent period of video technology. Developed instructional techniques, identified best practices, and trained faculty in virtual instruction strategy and techniques.
Pioneered the use of audio graphic systems and adapted them to not only share data and voice, but video as well.
Enabled distance learning for advanced placement high school students, at risk students in alternative schools, ESL students in rural towns, and student teachers.
• Supervised a New York State demonstrations project
• Managed over 2700 hours of interactive television-based instruction
• Developed instructional techniques and trained faculty
• Oversaw tutoring at high schools including English tutoring
• Managed campus telephony, computer labs, and e-learning activities -
Consulting Experience
Date below is a place holder, see the dates next to each consulting experince.
(Education Management industry)
June 1985 — January 1993 (7 years 8 months)
Research Consultant, RPI, NY 1999 - 2000
• Conducted researched in the Shandong Province of Mainland China.
• Assessed the educational and training needs of public, private and joint venture operations.
Technical & Market Consultant, TI Multinational, Taiwan 1998 - 1999
• Assessed online promotional and government services.
• Advised the leadership regarding e-learning
Adviser, MasterVision International, NJ 1993 - 1995
• Assisted in the selection and adaptation of interactive teleconferencing systems for world-wide instruction in the performing arts.
Technical Consultant, Wesleyan Academy, Puerto Rico 1991 - 1993
• Assisted in the design of an administrative computer network.
•Trained faculty and staff.
Consultant, Buffalo Coalition of Home Day Care Providers, NY 1991 - 1993
• Trained staff in the use of software.
Educational Consultant, Parents for Quality Education, NY 1989 - 1993
• Managed multimedia & distance learning operations. Trained instructors.
Gray Harriman’s Education
-
State University of New York at Buffalo
MEd , Instructional Communications , 1997 — 1999
Obtained a Masters. Program in Instructional Communications and Educational Organization, Administration, and Policy. This tied in with my undergraduate degree in Business while addressing the needs of my experience in technology based learning.
-
Houghton College
BS , Business Administration , August 1982 — June 1985
Additional Information
Gray Harriman’s Websites:
Gray Harriman’s Interests:
• Presenter; Alliance for Continuing Medical Education, 31st Annual Conference, January 2006 “Online Education: Knowledge on demand and Self-assessment strategies” Mark Wieting, Jane Baque, and Gray Harriman • Panelist, Medbiquitous Consortium Annual Conference, May 2002 "Innovating Medical Education" Gray J. Harriman, Paul Jesukiewicz, Clayton Ajello • Presenter and Panelist, New York Citizens for a Sound Economy, October 1995 "Using Telecommunications to Improve the Quality of Education." Linda Chapman, Frank San Felice and Gray J. Harriman. • Presenter, Educators Conference, Indiana Wesleyan University, June 1993 "Educational Technology and Distance Education in the 90's and Beyond." Gray J. Harriman • Presenter, Educational Conference, Hong Kong Baptist College, January 1992 "An Appropriate Communications Technology for Distance Education" Charles E. Massey, Claity Price Massey, Willis Beardsley, and Gray J. Harriman.
Gray Harriman’s Honors:
-- Product Awards & Recognitions--
• 2005 Bronze Medallion Award, Education/Training Category
Award by Horizon Interactive Awards
For the Basic and Clinical Science Course on CD ROM, American Academy of Ophthalmology
• 2002 Award of Excellence
Award by American Society of Association Executives
For the Online Education Center, American Academy of Ophthalmology
• 1997 Best System
Recognition by Wu Jin, Minister of Education, Taiwan
Built “best systems” as declared by Taiwan's Minister of Education
• 1987 New York State demonstration project status
Board of Cooperative Educational Services, New York State Education Dept
Designed systems recognized by granting “Demonstration Project” status for the technical and educational innovation and value
Gray Harriman’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- new ventures
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
