Chris Hammond

Chris Hammond

IT Manager at Business Systems International, LLC

Location
Cincinnati, Ohio (Cincinnati Area)
Industry
Information Technology and Services

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Chris Hammond's Overview

Current
  • Doctor of Technology Solutions at Business Systems International, LLC
  • Owner at Hammond International
Past

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Education
  • College of Mount St. Joseph
  • Miami Jacobs
  • University of Maryland Baltimore
Recommendations

20 people have recommended Chris

Connections

500+ connections

Websites

Chris Hammond's Summary

Enthusiastic leader with a history of individual and team success. Works well under stressful conditions to bring balance, gravity, and clarity to a project and organizations. Mission-driven and people-focused. Proven record of innovation and teamwork to win. Accustomed to high-stakes decision-making with life and significant capital at risk. Pointed communicator with unique blend of technical savvy, creativity, and interpersonal zest. Values integrity in winning, without compromise.

 Service-Disabled Veteran
 Member of the Greater Cincinnati, Clermont Chambers of Commerce
 Member and Chief Information Officer of the Christian Marketplace Network USA

Specialties

Executive Leadership, Business Development, Home Repair, Home Remodeling, Commercial Maintenance, Server Administration, Technology Systems & Integration, Marketing

Chris Hammond's Experience

Doctor of Technology Solutions

Business Systems International, LLC

March 2012 – Present (1 year 3 months) Cincinnati Area

A trusted business resource for technical expertise, advice & knowledge regarding complex IT systems and solutions. My personal statement regarding technology is: If you want the truth, not a band-aid...let's talk. You need to stop bleeding...put the money back in your pocket and let's get you and your business performing at your best!

Owner

Hammond International

February 1998 – Present (15 years 4 months)

During military service, Chris co-founded Hammond International, a business development firm committed to teaching entrepreneurs success principles, sound business strategies for growth, and interpersonal people and team skills. He and his children enjoy using Hammond International in donating to multiple charities such as Mercy Ministries, Answers in Genesis, YWAM, and The American Family Association.

IT & Operations Manager

ProMaster Home Repair & Handyman of Cincinnati

Privately Held; 11-50 employees; Consumer Services industry

April 2012 – September 2012 (6 months) Cincinnati Area

Cincinnati's On-Time and Family-Friendly Home Repair, Handyman and Home Improvement Professionals. Leads of a hospitality-level service company comprised of Customer Service Personnel and Master Craftsmen to accomplish residential and commerical repair and remodeling projects requiring trades skills ranging from Carpentry, Drywall, Electrical, Plumbing, Paint, Tile to large interior and exterior remodeling services.

Sales

Agency Technologies, Inc

Privately Held; 1-10 employees; Information Technology and Services industry

February 2008 – March 2012 (4 years 2 months) Cincinnati Ohio

Sales professional of technology services, custom development projects, and hosting services. Expert at custom website development and project management and hosting solutions that allowed my clients to continue their business management.

Technical Support Analyst

Verizon Wireless

Public Company; 10,001+ employees; VZ; Telecommunications industry

March 2006 – February 2007 (1 year)

• Managed IT equipment, software and printing devices for 31 area locations for Verizon Wireless retail sites and Regional Headquarters with some SMS deployment experience.
• Provided customer service and training to end users in the Northern KY, Cincinnati and Dayton area markets.
• Assisted senior staff with multiple VoIP phone, Cisco Routing/Switching and telecom installations for all area retail centers.
• Maintained intimate knowledge of end user needs and networking solutions for day to day operations for the Ohio Pennsylvania End User Support Team.
• Directly responsible for managing trouble ticket queue and solving IT related problems in a precise and timely fashion, ensuring overall user readiness to meet customer service and sales demands.
• Performed monthly store visits to all area retail sites to ensure a trouble free IT environment for EUS.
• Installed and maintained Blackberry and Pocket PC wireless handheld cellular phone devices on an Enterprise level of support

Computer/Network Technician

TEKSystems

Privately Held; 1001-5000 employees; Information Technology and Services industry

January 2004 – February 2007 (3 years 2 months)

• Installed HP Network printers for Citicorp/Smith Barney of Dayton OH
• Assisted with Network printer configurations with actual Hewlett Packard Technician while coordinating a network upgrade with Citicorp/Smith Barney’s IT department in New York, New York.
• Upgraded Windows NT 4.0 to Windows 2000 Professional for Citicorp in Erlanger, KY for the Midwest HQ.
• Created user accounts, installed scripted applications, configured Network settings and posted PC’s to national network domain via local installation.
• Installed, configured, & maintained a wireless network including network printer and operations, various terminals configurations for multiple users on Windows XP Professional, as well & building & configuring the individual PC’s from the ground up to include Microsoft Office 2000, 2002, and 2003 for an independent client in West Chester OH at Human Capital Solutions.
• Built & maintained over 50 PC’s and laptops for personal clients outside TEKsystems for individual use.

Software Support Engineer

LexisNexis

Public Company; 10,001+ employees; RUK; Information Technology and Services industry

March 2005 – March 2006 (1 year 1 month)

• Performed troubleshooting and correction on all LANDesk deployed software for over 4,300 users on LexisNexis Dayton Campus as well as Microsoft Active Directory permissions, devices and user accounts
• Installing, maintaining and troubleshooting of Windows OS including 2000, XP and service packs as well as McAfee Firewall and Virus Scan Enterprise Edition 8.0 for all user systems
• Management and deployment of the official LexisNexis Laptop Loaner pool as well as upgrades and implementation of wireless technologies for mobile users
• Top level performance of webstar resolutions and around 30% of department productivity as a support team member for Desktop Support Software group.
• Troubleshooting and restoration of Microsoft Outlook mail and server-based Data Restore for various departments with same day response time.

Hardware Engineer

LexisNexis

Public Company; 10,001+ employees; RUK; Information Technology and Services industry

March 2004 – March 2005 (1 year 1 month)

• Worked as Hardware Engineer and advanced Dell Computer Systems Repair Consultant to LexisNexis of Miamisburg Ohio.
• Responsible for education and training of proper maintenance, care and repair of Dell Latitude Notebooks and Optiplex desktop computers for 4,300+ users in over 10 buildings.
• Maintained over 300 network printers including troubleshooting, toners, fusers, maintenance kits.
• Delivered, installed, and configured new images, software & operating systems as well as actual PC’s implemented on 2 concurrent networks at LexisNexis (Master.dom and Legal)
• Configured and administered new user accounts and computers to Microsoft Active Directory.
• Assisted in a Campus-wide Dell rebuild while converting users to Windows XP

Account Executive

New Horizons Computer Learning Center

Privately Held; 201-500 employees; NEWH (OTCBB); Information Technology and Services industry

2002 – 2003 (1 year)

• Performed daily customer and client service calls in excess of 60 to 100 calls per day while developing outstanding rapport & long-term customer relationships
• Managed multiple training plans & devised budgets to accommodate the best training for companies such as Cintas, U.S. Bank, Cincinnati Public School Districts, LEXISNEXIS & more
• Executed daily tasks like typing & submitting expectation reports, clearing leads, making customer service & cold calls, adv MS Outlook e-mail usage, contact & appointment management w/ SalesLogix software, & class scheduling for 300+ corporate accounts & their employees
• Expert in Microsoft Office 2000, 2002, 2003, & 2007 (especially Excel), & Windows family including A+ Certification, Network+, & MCSA for Windows 2000
• Provided superior learning environment, monitored, managed & reported to top company officials progress of training plans I developed & implemented
• Achieved new customers sales in excess of $220,000 in 13 months

Sergeant - Unit Diary Database Manager (cont'd)

United States Marine Corps

Government Agency; 10,001+ employees; Military industry

July 1993 – November 2001 (8 years 5 months)

• Solely responsible for replacing & converting defective or inadequate DOS database software on PC’s to the new windows-based UD/MIPS Oracle 7 database. Continually revised & applied corrective action & patches to the software for accuracy, integrity & security. Installed & tested all new upgrade software releases as requested. Maintained data security & ensured the integrity of any information added to the database
• Controlled all processing activity on mainframe computer system w/ 3270 using Win NT 4.0 & Oracle 7 database, & coordinated implementation of new departmental procedures for desktop training & assisted users in the installed systems & programs

Sergeant - Unit Diary Database Manager

United States Marine Corps

Government Agency; 10,001+ employees; Military industry

July 1993 – November 2001 (8 years 5 months)

• 7 years in database management of computerized personnel records, desktop support, reporting & maintenance management
• Supervised use, application, & maintenance of the personnel database for the USMC
• Provided support, diagnosed problems, & managed system & data analysis for the USMC
• Implemented all software upgrades & patches for the USMC personnel reporting system database.
• Created & maintained user logins & passwords for reporting system
• Developed & modified reports as required using personnel database
• Assistant Manager & supervisor of 3 full time & 5 part time administration personnel & actively maintaining a working, fully functional online & PC-based database of over 1,160 personnel.

Chris Hammond's Education

College of Mount St. Joseph

BA, General, Law/Legal, Information Systems, Information Technologies

2010 – 2011

Activities and Societies: Activities and Societies: Summa Cum Laude - Dean's List 4.0

Miami Jacobs

AA, Paralegal, Criminal Justice

2009 – 2010

Activities and Societies: Dean's List 4.0

University of Maryland Baltimore

Public Administration, Information Technologies

1995 – 1997

Chris Hammond's Additional Information

Websites:
Interests:

Affiliate Marketing, Business Development, Sales, Mentorship, Achievement, Goal Setting, Information and Technology, Web Development, Application Development, Web Design, Network Marketing, Guitar Playing, Xbox 360, Blogging, Social Media Mentorship, Social Media Marketing, Search Engine Optimization

Groups and Associations:
Honors and Awards:

United States Marine Corps - Series Highest Marksman - 1994, Marine Corps Commendation - 2 Awards, Marine Corps Rifle Expert - 4 Awards, Named Most Talented Student - Miami Trace Graduation, 3 x's Dean's list at Miami - Jacobs College, 4 x's Dean's List at College of Mount St. Joseph, Father - 2002 and 2007

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