LinkedInGraham Jones

Graham Jones

Internet Psychologist, Speaker & Masterclass Leader helping business understand online customers. I help you click...!

Location
Reading, United Kingdom
Industry
Internet
Current
  1. Graham Jones,
  2. University of Buckingham,
  3. The Open University
Previous
  1. Professional Speaking Association,
  2. University of Buckingham,
  3. Media First
Education
  1. University of Surrey
Recommendations57 people have recommended Graham
Websites
500+connections

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500+connections
Graham Jones

Graham Jones

Internet Psychologist

– Present

View full profile

Background

Summary

I work with business owners and senior executives, CEOs and those involved in strategic business decisions to help them ensure that their business uses the Internet effectively. Whether your business needs to gain more profit from the Internet, grow as a result of the Internet, or use it effectively internally, I help you develop the right strategies and plans.

Rather than approaching things from a technological perspective, I look at the Internet from the human angle. This means ensuring your online activities help you form better relationships with customers and potential clients, for example. And if it's internal Internet use, how, for instance, can your staff be more productive and more motivated to use particular technologies?

I deliver my work as consultancy, online, in workshops and seminars and in conference speeches. I have worked as a conference speaker for more than 20 years and I am a long-standing and active member of The Professional Speaking Association. I am also an award-winning writer of 29 books and thousands of articles on a range of business and psychology issues. I also regularly appear as a guest on radio and TV and as a media commentator on various aspects of the Internet.

I am an Associate Lecturer at the Open University and I am a Visiting Lecturer at the University of Buckingham.

Professional qualifications and memberships:
B.Sc. (Hons) B.A. (Hons) Adv. Dip. Ed., M.Ed., M.Sc., MBPsS, FPSA, Member of the Society of Authors.

Specialties: Internet consultant, internet strategy, author, psychologist, keynote speaker, conference speaker, meeting facilitator, blogger, internet psychology, internet psychologist, internet consultancy, online behaviour, online behavior, professional speaker, cyberpsychology, cyberpsychologist, retail psychology, consumer psychology, social media, training, web psychology, web psychologist

Skills

  • Writing For The Web
  • Psychology
  • Public Speaking
  • Internet Strategy
  • Internet Marketing
  • Online Marketing
  • Social Media
  • Social Media Marketing
  • Social Networking
  • Internet
  • Online Publishing
  • Online PR
  • Online Communications
  • Online Sales
  • Blogging
  • Workshop Leader
  • Digital Marketing
  • Books
  • Marketing Communications
  • Email Marketing
  • Digital Strategy
  • Writing
  • New Media
  • Executive Coaching
  • Digital Media
  • Mentoring
  • Web 2.0
  • Content Management
  • Newsletters
  • SEM
  • Web Content Management
  • Website Development
  • Online Advertising
  • Web Marketing
  • Leadership
  • Motivational Speaking
  • Public Relations
  • Marketing
  • Entrepreneurship
  • SEO
  • Small Business
  • Leadership Development
  • Coaching
  • Training
  • Sales
  • Management
  • E-commerce
  • Presentation Coaching
  • Content Strategy
  • Facebook
  • See 35+  See less

Experience

Internet Psychologist

Graham Jones
– Present (19 years 11 months)Reading, United Kingdom

Helping businesses understand how their customers behave online so that they can more appropriately connect with them. Delivery of my work is via conference speaking, seminars, masterclasses, coaching and consultancy.

Author - Click.ology

Graham Jones
– Present (11 months)Reading, United Kingdom

I am the author of the book Click.ology which helps you sell more online using consumer psychology.

Internet Speaker

Graham Jones
– Present (20 years 11 months)

Keynote Speaker and Internet Speaker talking about psychology of business use of the internet and social media.

Internet Author

Graham Jones
– Present (36 years 3 months)

Author of 28 books, mostly on business topics. 12 books are about the Internet, including psychological aspects of the Internet.

Also contributor to many other titles, including Reader's Digest books.

Visiting Lecturer in E-business

University of Buckingham
– Present (8 years 4 months)

Visiting Lecturer in E-commerce and E-business for undergraduates and MBA students.

Associate Lecturer

The Open University
– Present (15 years 10 months)

Lecturer for degrees in psychology and child/youth studies.

President

Professional Speaking Association
(1 year 1 month)

Visiting Lecturer

University of Buckingham
(3 months)

Presentations Consultant

Media First
(17 years)

Speech Writer and Editor

ConvaTec
(10 years 5 months)

Writer

The Times
(10 years 9 months)

Editor

Sutton Siebert Publications
(4 years 2 months)

PR Executive

Polydor Records
(1 year 2 months)

Broadcaster

BBC
(2 years 8 months)

Publications

Click.ology: What Works in Online Shopping(Link)

Nicholas Brealey Publishing
January 2014

Packed with tips, guidance and real-world case studies – from online niche stores Bellabox and Facetache to the universal appeal of Groupon, and from offline discount stores Dollar Tree and Poundland to the luxury Selfridges – in this informative book internet psychologist Graham Jones reveals:

* Why most online shopping carts are abandoned before a purchase is ever made

* Why having a centrally positioned “search box” aids navigation and increases sales

* Why offering free shipping online pays off

* Why it makes sense to be sociable

He also reveals the “why” of consumer behavior online, how it differs from offline behavior, and how you can use this understanding to create a store that connects with and engages your customers on both a practical and a psychological level – a store that demonstrates true click.ology.

Using an accessible five-step CLICK system for turning clicks into dollars, the book shows how to learn from the experience of both on- and offline, and apply lessons to both. Whether you’re running a small business website or that of a big corporation, whether you’re operating purely online or offline too, Click.ology shows how you can thrive in a dynamic retail world.

Effective Email(Link)

Graham Jones
September 2012

Effective Email helps you tame your inbox. This book shows you how to have an email system which reduces the amount of time you spend emailing each day.

Certifications

Fellow of the Professional Speaking Association - FPSA

Professional Speaking Association

Member of the British Psychological Society - MBPsS

British Psychological Society

Education

Projects

Click.ology(Link)

This is a new book I have been working on which will be published at the beginning of 2014. The book is packed with tips, guidance and real-world case studies – from online niche stores Bellabox and Facetache to the universal appeal of Groupon, and from offline discount stores Dollar Tree and Poundland to the luxury Selfridges – in this informative book I will reveal:

* Why most online shopping carts are abandoned before a purchase is ever made

* Why having a centrally positioned “search box” aids navigation and increases sales

* Why offering free shipping online pays off

* Why it makes sense to be sociable

I also reveal the “why” of consumer behavior online, how it differs from offline behavior, and how you can use this understanding to create a store that connects with and engages your customers on both a practical and a psychological level – a store that demonstrates true click.ology.

Using an accessible five-step CLICK system for turning clicks into dollars, the book shows how to learn from the experience of both on- and offline, and apply lessons to both. Whether you’re running a small business website or that of a big corporation, whether you’re operating purely online or offline too, Click.ology shows how you can thrive in a dynamic retail world.

Sellcius(Link)

Tomorrow's Sales Thinking Today
The Online Hotspot for Sales Professionals
Sellcius Online is the place where you can get guidance, help and ideas to boost your sales career and enhances your leadership in selling. Although there is plenty of free material on this website to read or download, there is also a "members only" section with premium material which will truly enable you to heat up your sales career. For just £10 a month you can get access to the UK's most in-depth information on selling, running sales teams and directing a sales operation. Compiled by three leading experts in sales, the knowledge inside this site is bound to help you enhance your career in sales.

Team members:

Organizations

Sellcius

Co-Founder

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