Owner, GCMedia and Information Technology and Services Consultant
Sheffield, United Kingdom
Owner, GCMedia and Information Technology and Services Consultant
Sheffield, United Kingdom
(Public Company; 1001-5000 employees; Food & Beverages industry)
November 2006 — Present (2 years)
In this role, situated in Edinburgh, Scotland, I have produced a multitude of documents for 1st, 2nd, and 3rd Line IT Support, and currently in the process of setting up and managing the documentation requirements for the Operations department. Ongoing contract.
(Information Technology and Services industry)
February 2002 — Present (6 years 9 months)
(Public Company; 10,001 or more employees; Aviation & Aerospace industry)
July 2005 — May 2006 (11 months)
I was responsible for the design, development, roll-out and maintenance of a pan US-UK intranet site for the Marketing department at BAE Systems in Rochester. I worked with corporate management staff to acheive the required goals of the site, which included travelling to Johnson City in New York State to work with the people responsible for the US part of the site.
Also provided recommendations for technology.
(Public Company; 51-200 employees; Information Technology and Services industry)
January 2004 — May 2005 (1 year 5 months)
Had a number of responsibilities which included maintaining the company intranet site, design of web usability environments, design and maintenance of project UI, and producing technical documentation.
(Public Company; 51-200 employees; Information Technology and Services industry)
November 2001 — July 2002 (9 months)
Was responsible for producing and maintaining lots of technical documentation, as well as being Sharepoint administrator for the Slough branch of Izodia and system administrator for the machines used by the Technical Authoring team.
(Information Technology and Services industry)
2001 — 2002 (1 year)
(Privately Held; 201-500 employees; Accounting industry)
July 2001 — September 2001 (3 months)
Responsible for producing training material for Virtual Village software.
(Public Company; 51-200 employees; Telecommunications industry)
January 2001 — July 2001 (7 months)
Produced technical documentation, online help and graphic work.
(Public Company; 10,001 or more employees; Telecommunications industry)
January 2000 — January 2001 (1 year 1 month)
Produced API/database schema documentation, other general technical documents and re-writing of old documentation to be brought up to Nortel Networks standard.
(Public Company; 201-500 employees; Information Technology and Services industry)
March 1998 — January 2000 (1 year 11 months)
Produced technical documentation, online help, updates to style guidelines, and guidelines on future help technologies.
(Public Company; 5001-10,000 employees; Banking industry)
January 1995 — March 1998 (3 years 3 months)
Had a number of roles; first a technical fault reporting role, then retailer database updater. After this, I produced a UK-wide internal online help system. Later I trained as a Credit Card Referral Supervisor in preparation for my last task at NatWest, which was to produce a training tool for new employees and a reference system for existing employees. So started my technical writing career
English, Computer Studies, Media Studies, General Studies 1992 — 1995
I take an active interest in new technologies. I am extremely interested in the Internet, and spend a great deal of my time researching new web-based technologies. I also am extremely interested in Astronomy and Space-related subjects, and would love to get involved in a related project at some point; particularly the commercial enterprises that seem to be appearing regularly these days. If life permits, I would love to go back to college/university and attain an astronomy-related degree. I also invest a good amount of my time investigating 3D, video compositing and design techniques. I'm also mad keen on motorbikes! I passed my test in Nov 2005 and have been an enthusiast ever since. One of my favourite motorbike-touring places in the world is the Scottish Highlands. Went there in May and hope to get back in October. I currently have a 1100cc touring motorbike and get out on it as much as I can!