Business Developer at Ericsson
Turkey
- Current
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- Business Developer at Ericsson
- Past
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- Marketing Assistant at Microsoft
- Vice President at AIESEC in Turkey
- IT Consultant at Hasan Sungur Group of Companies
- Education
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- Eastern Mediterranean University
- Recommended
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15 people have recommended Gokce - Connections
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500+
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- Industry
- Information Technology and Services
- Websites
Gokce Alacadagli’s Summary
Business manager with broad experience within services, product management, business development and sales. Direct experience with deployment and control of customer support services from headquarters end-to-end, handling of partner and customer relations, contract negotiations and proposal management to create successful recurring business to support baseline.
Gokce Alacadagli’s Specialties:
Services Sales, Product Management, Contract Negotiations, Service Business Development, Vendor Management, Third Party Products, Life Cycle Management, Training & Facilitation in Multi-cultural Environment.
Gokce Alacadagli’s Experience
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Business Developer
Ericsson
(Public Company; ERIC; Telecommunications industry)
February 2009 — Present (11 months)
- Supporting account organization on creation of new Business models to face the market needs.
- Translating customer needs into solutions and developing short & long term strategies with division heads and key account units.
- Developing and applying sales arguments and winning proposition – Consultative Selling approach.
- Following up the sales funnel for services segment. -
Sales Manager
Ericsson
(Public Company; ERIC; Telecommunications industry)
May 2008 — February 2009 (10 months)
- Engaged with a specific region from customer support sales perspective, with responsibilities including leading and/or supporting complex multi-vendor offerings, assist in sales planning and contract re-negotiations/strategy.
- Drove target setting, followed up results and handle escalations for the Market Unit. -
Vendor Product Manager
Ericsson
(Public Company; 10,001 or more employees; ERIC B; Telecommunications industry)
January 2006 — April 2008 (2 years 4 months)
- Managed the support business for Ericsson’s vendor products, having a portfolio of over 60M Euro through Ericsson’s global partners. Implemented set of strategies and managed direct relationships with partner support managers.
- Influenced directly reduction of support costs for Ericsson vendor products by 10% globally, through optimizing the vendor service delivery costs, renegotiating certain contracts and implementing vendor specific service delivery strategies.
- Supported Ericsson market units worldwide on implementation of service strategies and on handling of support vendors. Trained market unit customer support organizations on vendor management.
- Improved end-to-end service delivery quality for the Ericsson solutions with partner products in multi-vendor environment.
- Implemented vendor handling processes and service delivery tools within the global organization to increase quality on handling of partner products in order to ensure overall support quality. -
Technology Product Manager
Ericsson
(Public Company; 10,001 or more employees; ERIC B; Telecommunications industry)
September 2002 — December 2005 (3 years 4 months)
- Managed the entire life cycle of a number of Ericsson products from product development to phase-out, within customer support portfolio.
- Developed service strategies to be implemented globally for 3rd party products within customer support portfolio, partnered with 3rd party vendors through the requirements set along the strategy being defined.
- Increased the profitability on handling for a number of 3rd party products within the customer support portfolio, by having an overall control over the service preparation process. (Agreement handling, vendor performance tracking and pricing)
- Supported Ericsson market units worldwide on implementation of service strategies and vendor handling.
- Administered and lead the global communication sessions (Centra seminars online) on life cycle management and support implementation. -
Marketing Assistant
Microsoft
(Public Company; 10,001 or more employees; MSFT; Computer Software industry)
June 2001 — October 2001 (5 months)
- Worked as assistant of Marketing Manager.
- Team Leader in the Microsoft representation project in IT 2001 – a CeBIT Event.
- Team Leader in the event organization of Office XP Product Launch.
- Prepared content and layout for product (Windows XP, Office XP) launch web sites and marketing materials. -
Vice President
AIESEC in Turkey
(Non-Profit; 10,001 or more employees; Non-Profit Organization Management industry)
June 2000 — June 2001 (1 year 1 month)
- Managed a 32% increase in national exchange numbers and 17% increase in number of exchange partners, as being the national director of world’s biggest student exchange organization, AIESEC, working in 84 countries. (http://www.aiesec.org/)
- Coordinated National Incoming Exchange Programs. Developed, implemented and executed a learning process for all incoming trainees (250 people from 64 countries), which had dimensions such as professional development, cultural learning and awareness on global issues.
- Developed a marketing plan, implemented a market segmentation strategy and executed in 10 different cities in Turkey.
- Produced content, layout and communication strategy for national marketing package and brochure. Distributed to 3000 elite companies nationwide. -
IT Consultant
Hasan Sungur Group of Companies
(Privately Held; 201-500 employees; Construction industry)
June 1999 — November 1999 (6 months)
Prepared a marketing plan with promotion material and web site for sales of the villas for the target countries.
Gokce Alacadagli’s Education
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Eastern Mediterranean University
BS , Computer Engineering , September 1996 — June 2002
Graduated with Honor Degree, studied with full government scholarship.
- Activities and Societies:
- AIESEC, Paintball Team, Debate Team, Student Representative Union.
Additional Information
Gokce Alacadagli’s Websites:
Gokce Alacadagli’s Groups:
AIESEC, www.ideokultur.org
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eOffice -
AIESECAlumni -
Sweden Networking Group -
TurkishTalents -
Ericsson Global -
TURKISH BUSINESS NETWORK -
Turkish Professionals Working in Sweden
Gokce Alacadagli’s Honors:
Global Priority Award on Market Segmentation, AIESEC International - 2001
Member of the Year, AIESEC in Turkey - 1999
High Honor Certificate, Eastern Mediterranean University -1996-2002
Gokce Alacadagli’s Contact Settings
Interested In:
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- job inquiries
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