Technical Information Manager at Graham Technology
Motherwell, United Kingdom
Technical Information Manager at Graham Technology
Motherwell, United Kingdom
I have been working in the software industry for over 10 years, mainly as a Technical Author. The technical communications field includes many different disciplines and, as such, I firmly believe it can bring business benefits across an organisation.
I am a member of the Information Architecture Institute, and ISTC.
Managing a Publications team, single sourcing documentation, information design, web design, software documentation, information architecture.
(Privately Held; 51-200 employees; Computer Software industry)
January 2007 — Present (1 year 5 months)
Responsible for the Publications Team, and all technical product information output.
(Public Company; 51-200 employees; Computer Software industry)
August 1999 — December 2006 (7 years 5 months)
Combined Technical Author position with responsibility of hiring team members and ownership of QA procedures for the team.
(Public Company; 501-1000 employees; Computer Software industry)
November 1998 — July 1999 (9 months)
Was brought in to oversee move from traditional documentation (printed docs) to a fully online (java-based) help system.
(Public Company; 51-200 employees; Computer Software industry)
September 1997 — October 1998 (1 year 2 months)
Oversaw the production and maintenance of the Virus Encyclopedia (printed and online). Responsible for the print runs of all "with product" documentation. Involved in the planning and design of an online virus definition update system for corporate customers.
Company bought by McAfee.
(Privately Held; 11-50 employees; Computer Software industry)
April 1994 — September 1997 (3 years 6 months)